Parcel Deliveries; eBay Resellers & Websites

chaotic_j

*WARNING*

Do not use home-textiles (eBay name) AKA parceltree.co.uk AKA parcelgiant.co.uk AKA Shafi Salar / Shalar Enterprises Ltd AKA Wajahat Shafi AKA Wshafi AKA Shafi Shalar AKA Shafi Salar

I had used many times and I was very happy with the service. Had a couple of problems which were rectified within a reasonable amount of time.

Then the service went completely downhill. Sending emails, then hearing nothing, failed collections (due to DHL not bothering to even call to collect) so emailing to rearrange, hearing nothing from this company and collection not booked in again - result customer stayed in 3 consecutive days, - I lost over £150 of business as they cancelled their order in frustration.

Over £100 worth of items damaged, put a claim in, sent dozens of emails about it and made half a dozen phone calls - end result hours wasted - stretched out over several months - this company does not give a damn. Gave them chance after chance to rectify, promise after promise made by them (and broken time and time again).

I should have heeded the comments on this forum about fake GHDs and other goods being sold by these people - and their slagging off of previous customers on this very same forum. Not even a professional outfit only reply to emails in the evening probably all working day jobs not serious about business. Tell me they only make 50 pence per parcel (like that is anything to do with me).

End result over £100 worth of items damaged and no compensation. Blame DHL every time. Treated me atrociously despite putting lots of business their way over the past few months.

AVOID!!!! Like the PLAGUE.

nickp8

Chaotic if you have a business and send parcels regularly I would highly recommend the company below. Been using them since February with no problems.

The system is all online automated and simple to use. You get free DHL courier bags and documents enclosed wallets to put the tracking label in.

Note they do use DHL though so if DHL are rubbish in your area and often fail to collect on the day the collection is booked for then it doesnt matter which agent of DHL you use it will be the same. Find another courier company.

EmmaB25 wrote: »

www.saletrackparcels.co.uk
(previously www.dhl.saletrack.co.uk)
offer rates that vary dep. on vol - max rate is £6.00 next day residential.
If you are interested call Emma on 08712 100111
Sameday collections - cut off point 12pm and we'll be with you before 5:30
Unique online system - easy to use & timesaving - testimonials on website for further confirmation!!

And in response to someones msg, you don't have to be signed up to SaleTrack to use the parcel service! Just give me a call and I'll explain it all to you.

freedom417

Hi there I totally agree with Davey 1309 and would like to report that supaparcels are blatant robbers and anyone going to use them should know that if and that is a probability that something will go wrong they will not receive any sort of claim and that they can say bye bye to there hard earned cash. It is a backstreet company and I would like to appologies to the descent backstreet companies. I won an electric trolley from ebay and entrusted supaparcels to collect and deliver said item fully packaged brand new in box etc. They used DHL who had no complaint about picking it up but they then went on to have it stolen they say lost whats the difference eh but when you contact supaparcels like Davey 1309 says they hide behind any crap they can, but if they make a claim and DHL this time admitted liability but could not deal with me as I was not the contract holder but supaparcels where they could only deal with them, who gets the money yip supaparcels and who do they pay it to yip themselves so use them at your peril. You would have to be nuts or rich and if you want to fling money about for nothing I will forward you my email address as I will take it off your hands.
PLEASE HEED MY WARNING we need to get rid of these flybye night rip off so called companies