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Can anyone answer my question please

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  • Hi
    So they have sent me copies of the parking with photographs of coming and going from car park for 10, 14, 21, 26 feb.  That is all they have sent me.
  • nosferatu1001
    nosferatu1001 Posts: 12,961 Forumite
    10,000 Posts Third Anniversary Name Dropper
    Copies of the PCNs, yes? No follow up letters? ANythig you KNOW they have that they didnt then include?
  • Redx
    Redx Posts: 38,084 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    edited 30 July 2020 at 11:53AM
    So copies of 5 PCN,s with photos and dates and the contravention complaint written on them , plus they will have the issue dates plus the address each was sent to (your old one)

    No copies of any court claims or any CCJ , so it's at debt collector stage

    Get pictures of signage etc

    Use the blue text template and appeal each one individually as keeper , no blabbing about who was driving

    Ensure that your email address and current   address plus relevant PCN reference is on each of the 5 appeals , even if they reject all 5 , which they will, you are creating a paper trail for the future

    Check each PCN to see if it complied with the 2012 law called POFA , for both timescales and wording , check each one and compile a list of yes or no
  • Copies of the PCNs, yes? No follow up letters? ANythig you KNOW they have that they didnt then include?
    I asked for copies of parking notices (sent to old address) and any other data. They have sent nothing else.
  • Redx
    Redx Posts: 38,084 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    There should be copies of reminders and anything else like debt letters etc

    Reply and insist that you require copies of all reminders , all debt letters , all photographs and any other correspondence or data with your name on it , email to go back to the DPO

    Do not send the appeals to the DPO  , follow their standard appeal procedures
  • nosferatu1001
    nosferatu1001 Posts: 12,961 Forumite
    10,000 Posts Third Anniversary Name Dropper
    Are they ANPR based? If no, then there will for sure be other pics. They always have more than one. 
    As I said
    Is there anything you know they have that hasnt been sent? Second time. 
  • DoaM
    DoaM Posts: 11,863 Forumite
    10,000 Posts Fifth Anniversary Name Dropper Photogenic
    edited 30 July 2020 at 12:32PM
    Scrapit said:
    How did they get your mobile number?
    @Scrapit
    Before I used the app I signed up with an automatic camera capture so I just used to come and go and they would invoice me for each visit. They had my number from joining this scheme. I gather bank gave that to the debt chasers
    One muses ... Is that a GDPR breach? If the scheme (i.e. payment method) has changed, why have the PPC held on to your phone number? Does your number need to be registered in the new app?
  • nosferatu1001
    nosferatu1001 Posts: 12,961 Forumite
    10,000 Posts Third Anniversary Name Dropper
    Or they spend 5 minutes finding your phone number using the databases they have access to. Same way any scum debt colelctor manages it. 
    SImpler explanation...
  • Heather2812
    Heather2812 Posts: 85 Forumite
    Fourth Anniversary 10 Posts Photogenic Name Dropper
    Redx said:
    There should be copies of reminders and anything else like debt letters etc

    Reply and insist that you require copies of all reminders , all debt letters , all photographs and any other correspondence or data with your name on it , email to go back to the DPO

    Do not send the appeals to the DPO  , follow their standard appeal procedures
    All FOUR notices (there was a fifth but not got it and will be out of time, they stated this at enquiry and it was put on hold)
    have picture evidence. copy of notice to keeper and reminder for each sent and their system process of the charge.  Nothing else was sent even though i did sent emails when i appealed (out of time obviously to them as I had not received to my new address)
  • Heather2812
    Heather2812 Posts: 85 Forumite
    Fourth Anniversary 10 Posts Photogenic Name Dropper
    DoaM said:
    Scrapit said:
    How did they get your mobile number?
    @Scrapit
    Before I used the app I signed up with an automatic camera capture so I just used to come and go and they would invoice me for each visit. They had my number from joining this scheme. I gather bank gave that to the debt chasers
    One muses ... Is that a GDPR breach? If the scheme (i.e. payment method) has changed, why have the PPC held on to your phone number? Does your number need to be registered in the new app?
    I'm not sure about that but obviously you use your phone to access the app and I am pretty sure you have to input it when you register.
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