Possible £100 Halifax switch offer starting 4/8/20

anna42hmr

has any one else had a text advising not paid as not qualified.  I have had a text from them today saying that my switch completed (it actually completed on Tuesday) but i do not qualify for the £100 as i did not open a reward or ultimate reward account.

 However, 1. i did apply for a reward account and 2. both the card and the online banking has it titled as a Reward Current account?  Trying to get through to them via phone but have been in queue for last 20 minutes? wondering if anyone else has had the same?

Ed-1

anna42hmr said:

has any one else had a text advising not paid as not qualified.  I have had a text from them today saying that my switch completed (it actually completed on Tuesday) but i do not qualify for the £100 as i did not open a reward or ultimate reward account.

 However, 1. i did apply for a reward account and 2. both the card and the online banking has it titled as a Reward Current account?  Trying to get through to them via phone but have been in queue for last 20 minutes? wondering if anyone else has had the same?

Was it a brand new account and not just an upgrade of an account opened before 4th August?

funkycredit

I just had same text. Funny really being switch and bonus were paid already. 

MR X, great news, your switch is on track and today we've paid the £100 for switching into your account, thanks for choosing the Halifax.

Yet on Monday - Your switch is complete and a letter will be issued confirming details. From the Halifax Switching Team.

anna42hmr

Ed-1 said:

anna42hmr said:

has any one else had a text advising not paid as not qualified.  I have had a text from them today saying that my switch completed (it actually completed on Tuesday) but i do not qualify for the £100 as i did not open a reward or ultimate reward account.

 However, 1. i did apply for a reward account and 2. both the card and the online banking has it titled as a Reward Current account?  Trying to get through to them via phone but have been in queue for last 20 minutes? wondering if anyone else has had the same?

Was it a brand new account and not just an upgrade of an account opened before 4th August?

yeah it was a brand new account opened with them online on 7 August and applied for switch at the same time. have just finished speaking to the switch team and they cannot see why not paid either as she can see it does show as a reward account.  she has advised he will have to raise as a complaint as her and colleague cannot see what is going on or why, so will have to wait and see what happens i guess? 

[Deleted User]

Yep same here. 

ischris85

fabsaver said:

The Halifax text messages are a bit behind    I've received a text just now saying that my switch is on track and they've paid the £100 today.

My switch actually completed last Friday and I was paid the £100 the same day. I've checked but alas they haven't paid me another £100 

Same, I knew they wouldn't have paid 2x £100 though

trickydicky14

If you look back on one of my posts a few days ago you will see my partner was paid 3x£100 but alas Halifax later took £200 back.
I have also just got a text saying my switch is on track, it took place several days ago and i have got my dosh so yes a little slow.

anna42hmr

well seems like there may be a few issues then with their process, hopefully i get the £100 sooner than later, will see what they come back with ref the complaint

ischris85

anna42hmr said:

well seems like there may be a few issues then with their process, hopefully i get the £100 sooner than later, will see what they come back with ref the complaint

when was your switch date?

Gary1963

Is the £5 reward net or gross?