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Platform Mortgage

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  • I just dont understand what is going on with them. We are porting and borrowing extra. 
  • Having spoken to them this morning, they said offer will be issued early this week. I'm assuming that will be by Wednesday? Don't know what that means. But I'm still hopeful
  • rdunn_
    rdunn_ Posts: 33 Forumite
    10 Posts Name Dropper
    I just dont understand what is going on with them. We are porting and borrowing extra. 
    It's very odd. My Broker said they are the slowest provider on the market. We are first time buyers but don't see why they would treat people differently.
  • Ttdtlt
    Ttdtlt Posts: 5 Forumite
    First Post
    rdunn_ said:
    Just called Platform at exactly 9 when they opened, they answered in seconds and confirmed that we've been approved for offer and we should have it today! 9 weeks to the day we submitted the application.
    Congratulations!! What does your timeline look like if you don’t mind me asking?
  • [Deleted User]
    [Deleted User] Posts: 0 Newbie
    100 Posts First Anniversary Name Dropper
    edited 5 October 2020 at 12:10PM
    Working day 51. Into the 11th week. 
    Anyone else beenwaiting for a decision longer than me? 
  • rdunn_
    rdunn_ Posts: 33 Forumite
    10 Posts Name Dropper
    Working day 51. Into the 11th week. 
    Anyone else still waiting for a decision longer than me? 
    What have they said when you have called?
  • rdunn_ said:
    Working day 51. Into the 11th week. 
    Anyone else still waiting for a decision longer than me? 
    What have they said when you have called?
    I haven't called them, MA has. She says everything looks OK, credit check and valuation completed weeks ago. They phoned my work last Friday to check if I was back full time after being furloughed, person they needed to speak to wasn't there, so they've requested my September pay slip which has been sent. 
    It'll be 3-5 working days before that is looked at, and then, if that's OK, my case should go to offer, which will probably take another few working weeks.  


  • rdunn_
    rdunn_ Posts: 33 Forumite
    10 Posts Name Dropper
    rdunn_ said:
    Working day 51. Into the 11th week. 
    Anyone else still waiting for a decision longer than me? 
    What have they said when you have called?
    I haven't called them, MA has. She says everything looks OK, credit check and valuation completed weeks ago. They phoned my work last Friday to check if I was back full time after being furloughed, person they needed to speak to wasn't there, so they've requested my September pay slip which has been sent. 
    It'll be 3-5 working days before that is looked at, and then, if that's OK, my case should go to offer, which will probably take another few working weeks.  


    Sounds like you're nearly there. I found that when I started calling them myself it really sped things up. My first call with them I found out that my MA uploaded docs but they were just sat in a queue because my MA didn't actually advise them that the docs were uploaded. Maybe give them a call in a few days as it could speed things up
  • Haymorto
    Haymorto Posts: 13 Forumite
    10 Posts First Anniversary
    rdunn_ said:
    Working day 51. Into the 11th week. 
    Anyone else still waiting for a decision longer than me? 
    What have they said when you have called?
    I haven't called them, MA has. She says everything looks OK, credit check and valuation completed weeks ago. They phoned my work last Friday to check if I was back full time after being furloughed, person they needed to speak to wasn't there, so they've requested my September pay slip which has been sent. 
    It'll be 3-5 working days before that is looked at, and then, if that's OK, my case should go to offer, which will probably take another few working weeks.  


    I would definitely be calling them yourself 
  • [Deleted User]
    [Deleted User] Posts: 0 Newbie
    100 Posts First Anniversary Name Dropper
    edited 5 October 2020 at 12:48PM
    rdunn_ said:
    rdunn_ said:
    Working day 51. Into the 11th week. 
    Anyone else still waiting for a decision longer than me? 
    What have they said when you have called?
    I haven't called them, MA has. She says everything looks OK, credit check and valuation completed weeks ago. They phoned my work last Friday to check if I was back full time after being furloughed, person they needed to speak to wasn't there, so they've requested my September pay slip which has been sent. 
    It'll be 3-5 working days before that is looked at, and then, if that's OK, my case should go to offer, which will probably take another few working weeks.  


    Sounds like you're nearly there. I found that when I started calling them myself it really sped things up. My first call with them I found out that my MA uploaded docs but they were just sat in a queue because my MA didn't actually advise them that the docs were uploaded. Maybe give them a call in a few days as it could speed things up
    MA defo has told them docs have been uploaded. 
    I have been "nearly there" for the last 4-5-6 weeks! 
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