CST letters' forum group thread

MancLad11

Beanthere2020 said:

@MancLad11 I'm in a similar situation ready to respond to CST Law LBC - did you send to Compliance and Info email addresses and did you receive any response/confirmation of receipt?

@Beanthere2020

I sent my response to just the info email. probably should've sent it to both. But I haven't heard anything back yet. 
I also sent my SAR to Euro Car Parks but I have heard nothing back from them either and it is approaching a week since I sent both the emails. Not sure what the next steps are. 

Umkomaas

A respondent to a SAR legally has 30 days to reply. As this won't be a priority for a PPC, expect them to take every minute of those 30 days. 

Belfast77

Hi,

I've been directed over here as my partner just received a letter before claim from these people. She's a Northern Ireland resident, and that's where the 'offences' took place. Not sure what she needs to do now so any advice would be appreciated.

Umkomaas

I think you've been 'directed' here to just read this thread. As you've got your own bespoke thread currently running, it's far better that specific advice for you is kept on that thread. 

beamerguy

Belfast77 said:

Hi,

I've been directed over here as my partner just received a letter before claim from these people. She's a Northern Ireland resident, and that's where the 'offences' took place. Not sure what she needs to do now so any advice would be appreciated.

You can follow the story here
https://forums.moneysavingexpert.com/discussion/6270836/cst-law-letter-before-claim-belfast#latest

The letter above is just another CST SCAM LETTER ?

CST attacked Scotland sending mickey mouse letters .... THEY FAILED
Now they seem to want to attack N. Ireland ... THEY WILL FAIL

CST is already under investigation by the SRA

jules2021

MancLad11 said:

Beanthere2020 said:

@MancLad11 I'm in a similar situation ready to respond to CST Law LBC - did you send to Compliance and Info email addresses and did you receive any response/confirmation of receipt?

@Beanthere2020

I sent my response to just the info email. probably should've sent it to both. But I haven't heard anything back yet. 
I also sent my SAR to Euro Car Parks but I have heard nothing back from them either and it is approaching a week since I sent both the emails. Not sure what the next steps are. 

Hi, I'm about 2 months ahead of you-Euro Car Parks too. I sent a SAR by email and received the response by post just under a month later. Haven't had any reply to my CST law email, I was hoping that would be the case as according to this forum they don't usually reply (for single tickets anyway) and hopefully that's the end of it. 

Just a point about the SAR for the others on here-we know they're sharing data now as CST are being instructed by ECP these days not DRP, it does mention in the SAR that they may share your data with others, apparently it says it on their signs. I can only assume it's in the tiny red writing at the bottom which I can't read on any of their copies and am not about to go to any of their car parks (ever again!) It probably doesn't matter but I just thought I'd mention the whole data sharing issue, I guess they are "allowed" to do that, especially if it's stated on their signs?

mrsmortgage

Hello! Ive read through and this is another one to the ignore pile? Not much different from DRP. 

KeithP

mrsmortgage said:

Hello! Ive read through and this is another one to the ignore pile? Not much different from DRP. 

Yes.                 

beamerguy

jules2021 said:

MancLad11 said:

Beanthere2020 said:

@MancLad11 I'm in a similar situation ready to respond to CST Law LBC - did you send to Compliance and Info email addresses and did you receive any response/confirmation of receipt?

@Beanthere2020

I sent my response to just the info email. probably should've sent it to both. But I haven't heard anything back yet. 
I also sent my SAR to Euro Car Parks but I have heard nothing back from them either and it is approaching a week since I sent both the emails. Not sure what the next steps are. 

Hi, I'm about 2 months ahead of you-Euro Car Parks too. I sent a SAR by email and received the response by post just under a month later. Haven't had any reply to my CST law email, I was hoping that would be the case as according to this forum they don't usually reply (for single tickets anyway) and hopefully that's the end of it. 

Just a point about the SAR for the others on here-we know they're sharing data now as CST are being instructed by ECP these days not DRP, it does mention in the SAR that they may share your data with others, apparently it says it on their signs. I can only assume it's in the tiny red writing at the bottom which I can't read on any of their copies and am not about to go to any of their car parks (ever again!) It probably doesn't matter but I just thought I'd mention the whole data sharing issue, I guess they are "allowed" to do that, especially if it's stated on their signs?

This is a sad industry.  No doubt CST read this thread and realised how stupid they were to say they were instructed by DRP ?

Regarding "sharing your information" ... Share with who ?. NO, they must have your permission to do so .... small print does not give permission.

They can instruct nutters like DRP and a dodgy legal  but that is all.  Worth asking the ICO to find out who they share your data with ?   

And as CST continue to fail to say what is there legal authority to add fakes, nobody will get answer as they have no authority apart from fakery

jules2021

@beamerguy yeh CST finally wised up lol.
I checked out ECP website and the section on privacy says who they share data with-
We may share your personal information with outside organisations such as our service providers or government authorities. This is so that we can fulfill contracts, run our business, and obey rules that apply to us. Below is a list of all the types of organisation that we may share your personal information with.
There's a big list and it includes debt collection agencies and solicitors.