Santander mortgage timeline

Tiger2805

Tiger2805 said:

Hi folks - I need to speak to Santander about my direct application. I normally use 0800 051 5584 but I'm currently on holiday in Majorca and it doesn't work.
Does anyone know if there is a UK non-freephone number I can call to contact them?
Thanks

Didn't find a number for this but realised I had Skype so 0800 numbers free using that 👍🏻

Kasper19

Has anybody managed to contact Santander to track application if applied via broker. 

I know they are pretty overloaded atm but just wondering if it’s possible?

Onju1985

Kasper19 said:

Has anybody managed to contact Santander to track application if applied via broker. 

I know they are pretty overloaded atm but just wondering if it’s possible?

My broker called them today (Friday morning) and had to hold for an hour but got through eventually and was able to get the results of our valuation that was conducted earlier this week. They also gave him a supposed timeframe for underwriter final decision and mortgage offer. Fingers crossed. 

Kasper19

Onju1985 said:

Kasper19 said:

Has anybody managed to contact Santander to track application if applied via broker. 

I know they are pretty overloaded atm but just wondering if it’s possible?

My broker called them today (Friday morning) and had to hold for an hour but got through eventually and was able to get the results of our valuation that was conducted earlier this week. They also gave him a supposed timeframe for underwriter final decision and mortgage offer. Fingers crossed. 

Brilliant thank you, I’ll see if that’s possible next week. We applied on the 28th, valuation done on the 12th (no idea of the outcome), questions from underwriters on the 18th then nothing since. I’m on tender hooks! Lol best of luck to you 🤞 

Onju1985

Kasper19 said:

Onju1985 said:

Kasper19 said:

Has anybody managed to contact Santander to track application if applied via broker. 

I know they are pretty overloaded atm but just wondering if it’s possible?

My broker called them today (Friday morning) and had to hold for an hour but got through eventually and was able to get the results of our valuation that was conducted earlier this week. They also gave him a supposed timeframe for underwriter final decision and mortgage offer. Fingers crossed. 

Brilliant thank you, I’ll see if that’s possible next week. We applied on the 28th, valuation done on the 12th (no idea of the outcome), questions from underwriters on the 18th then nothing since. I’m on tender hooks! Lol best of luck to you 🤞 

We applied 29th but our valuation wasn't done until Monday 18th. They haven't asked for anything and the person he spoke to yesterday said they don't seem to need anything and we should get a decision Monday and offer on Wed but I won't hold my breath until it's confirmed! 
Hopefully your broker can call for you on Monday and get the valuation results and some sort of update! The waiting and wondering is just horrible isn't it. Thank you, good luck to you too

J0hn5k1n

Is it a good sign that on day 1 my MB told me my mortgage application had been accepted pending valuation with Santander ? Although I’ve not seen any proof but I have to take his word for it .  My valuation was done 6 days ago and has come back at the right value , I’ve been told My application is now in the cue with the underwriter for the decision and I’m told they need no more documentation so hopefully in the next few days then maybe the mortgage offer to follow , is all this the normal thing or ? Im a first time buyer so I don’t have a clue and worrying a little about it all. 

Omonile

J0hn5k1n said:

Is it a good sign that on day 1 my MB told me my mortgage application had been accepted pending valuation with Santander ? Although I’ve not seen any proof but I have to take his word for it .  My valuation was done 6 days ago and has come back at the right value , I’ve been told My application is now in the cue with the underwriter for the decision and I’m told they need no more documentation so hopefully in the next few days then maybe the mortgage offer to follow , is all this the normal thing or ? Im a first time buyer so I don’t have a clue and worrying a little about it all. 

What is your timeline please?

J0hn5k1n

4th July - application sent 

4th - application accepted pending valuation according to MB

4th - 2 credit searches 

18th - valuation took place and worth what I’m paying 

22nd - spoke to MB and advised they don’t need more documents as accepted my income and with underwriter now and should here off them by 27th latest so I was just checking if this looks good or ?

Taylor97

Had the following message from our broker on Tuesday but had no info on if a  valuation has been done and can’t see anything on my credit file?? Anyone know what this means: 

“With your mortgage application with Santander, it has now passed its initial assessment and has now gone in to the underwriters queue to carry out their full review of your application. This was sent to the queue this morning and they are currently working to an 8 working day turnaround” 

theinfamous

Onju1985 said:

Kasper19 said:

Onju1985 said:

Kasper19 said:

Has anybody managed to contact Santander to track application if applied via broker. 

I know they are pretty overloaded atm but just wondering if it’s possible?

My broker called them today (Friday morning) and had to hold for an hour but got through eventually and was able to get the results of our valuation that was conducted earlier this week. They also gave him a supposed timeframe for underwriter final decision and mortgage offer. Fingers crossed. 

Brilliant thank you, I’ll see if that’s possible next week. We applied on the 28th, valuation done on the 12th (no idea of the outcome), questions from underwriters on the 18th then nothing since. I’m on tender hooks! Lol best of luck to you 🤞 

We applied 29th but our valuation wasn't done until Monday 18th. They haven't asked for anything and the person he spoke to yesterday said they don't seem to need anything and we should get a decision Monday and offer on Wed but I won't hold my breath until it's confirmed! 
Hopefully your broker can call for you on Monday and get the valuation results and some sort of update! The waiting and wondering is just horrible isn't it. Thank you, good luck to you too

Hi Onju,

Could you update - if you receive the offer today?