Santander mortgage timeline

LP_London

26C said:

Has anyone had their case escalated via a solicitors letter? How quick was it after it was submitted 

We sent a letter on 7th December as well, saying everything is ready, all checks have come back, seller is ready to sell and request that Santander expedite the case.....and yet, nothing! 

26C

LP_London said:

26C said:

Has anyone had their case escalated via a solicitors letter? How quick was it after it was submitted 

We sent a letter on 7th December as well, saying everything is ready, all checks have come back, seller is ready to sell and request that Santander expedite the case.....and yet, nothing! 

was the letter from your solicitor? 

LP_London

26C said:

LP_London said:

26C said:

Has anyone had their case escalated via a solicitors letter? How quick was it after it was submitted 

We sent a letter on 7th December as well, saying everything is ready, all checks have come back, seller is ready to sell and request that Santander expedite the case.....and yet, nothing! 

was the letter from your solicitor? 

Yes it was. Mortgage broker uploaded it into the portal on 7th Dec. I’ve informed broker to call Santander tomorrow all day long if he has to to get some clarity! 

26C

LP_London said:

26C said:

LP_London said:

26C said:

Has anyone had their case escalated via a solicitors letter? How quick was it after it was submitted 

We sent a letter on 7th December as well, saying everything is ready, all checks have come back, seller is ready to sell and request that Santander expedite the case.....and yet, nothing! 

was the letter from your solicitor? 

Yes it was. Mortgage broker uploaded it into the portal on 7th Dec. I’ve informed broker to call Santander tomorrow all day long if he has to to get some clarity! 

ok thanks thats not great. We was told today from BDM it would be 48 hours. We won’t hold our breathe 

LP_London

26C said:

LP_London said:

26C said:

LP_London said:

26C said:

Has anyone had their case escalated via a solicitors letter? How quick was it after it was submitted 

We sent a letter on 7th December as well, saying everything is ready, all checks have come back, seller is ready to sell and request that Santander expedite the case.....and yet, nothing! 

was the letter from your solicitor? 

Yes it was. Mortgage broker uploaded it into the portal on 7th Dec. I’ve informed broker to call Santander tomorrow all day long if he has to to get some clarity! 

ok thanks thats not great. We was told today from BDM it would be 48 hours. We won’t hold our breathe 

Can I ask when you sent yours ?

Katemb94

26C said:

Has anyone had their case escalated via a solicitors letter? How quick was it after it was submitted 

Our solicitor called on the Tuesday we had an offer by the Thursday morning 
She sent a letter the week prior but did not get a reply 

LP_London

Katemb94 said:

26C said:

Has anyone had their case escalated via a solicitors letter? How quick was it after it was submitted 

Our solicitor called on the Tuesday we had an offer by the Thursday morning 
She sent a letter the week prior but did not get a reply 

Can I ask if solicitors are allowed to speak to the underwriters even if we have gone through a mortgage broker ? I’m trying to find ways to push this in every way possible! 

Katemb94

LP_London said:

Katemb94 said:

26C said:

Has anyone had their case escalated via a solicitors letter? How quick was it after it was submitted 

Our solicitor called on the Tuesday we had an offer by the Thursday morning 
She sent a letter the week prior but did not get a reply 

Can I ask if solicitors are allowed to speak to the underwriters even if we have gone through a mortgage broker ? I’m trying to find ways to push this in every way possible! 

We went through a broker too,  I'm not sure if they spoke to an underwriter but spoke to someone at santander and explained our buyer was going to pull out if we didn't get a reply soon the next day the underwriter called my broker asked a few questions and then our offer was issued an hour or so later from the mortgage centre.
I'm employed partner LTD company 69% ltv with help to buy 

26C

LP_London said:

26C said:

LP_London said:

26C said:

LP_London said:

26C said:

Has anyone had their case escalated via a solicitors letter? How quick was it after it was submitted 

We sent a letter on 7th December as well, saying everything is ready, all checks have come back, seller is ready to sell and request that Santander expedite the case.....and yet, nothing! 

was the letter from your solicitor? 

Yes it was. Mortgage broker uploaded it into the portal on 7th Dec. I’ve informed broker to call Santander tomorrow all day long if he has to to get some clarity! 

ok thanks thats not great. We was told today from BDM it would be 48 hours. We won’t hold our breathe 

Can I ask when you sent yours ?

We only sent ours in yesterday the 14th. Maybe we should get them to phone 

LP_London

Katemb94 said:

LP_London said:

Katemb94 said:

26C said:

Has anyone had their case escalated via a solicitors letter? How quick was it after it was submitted 

Our solicitor called on the Tuesday we had an offer by the Thursday morning 
She sent a letter the week prior but did not get a reply 

Can I ask if solicitors are allowed to speak to the underwriters even if we have gone through a mortgage broker ? I’m trying to find ways to push this in every way possible! 

We went through a broker too,  I'm not sure if they spoke to an underwriter but spoke to someone at santander and explained our buyer was going to pull out if we didn't get a reply soon the next day the underwriter called my broker asked a few questions and then our offer was issued an hour or so later from the mortgage centre.
I'm employed partner LTD company 69% ltv with help to buy 

That helps a lot, thank you. I’ve now asked my solicitor to get involved and call Santander...let’s see what happens.