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Neon Reef - any views?

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Comments

  • brewerdave
    brewerdave Posts: 8,734 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I revived an email from Neon Reef overnight.  It seems the Direct Debit move to BG is underway.

    With effect from 01/12/2021 Direct Debit payments due in respect of the Direct Debit Instruction detailed below will now be for £0.00 and collected on the 13 day of each month until further notice 
    Can I ask whether you were in credit at the time of their demise? Haven't rec'd an email myself.
  • The last I heard was that I was supposed to be on supply with BG as of tomorrow, 2/12. No final a/c from NR, but by my calculations I was in credit. Just a case of waiting to see what BG use as their opening reading (and NR as their closing). 
  • Shedman
    Shedman Posts: 1,574 Forumite
    Tenth Anniversary 1,000 Posts Photogenic Name Dropper
    Have you checked your BG account lately.  I had 2 Dec as the original date when first setting up the BG date but it changed to 8 Dec a few days ago
  • ghostwriter
    ghostwriter Posts: 25 Forumite
    Part of the Furniture 10 Posts Photogenic Name Dropper
    edited 1 December 2021 at 11:16AM
    I revived an email from Neon Reef overnight.  It seems the Direct Debit move to BG is underway.

    With effect from 01/12/2021 Direct Debit payments due in respect of the Direct Debit Instruction detailed below will now be for £0.00 and collected on the 13 day of each month until further notice 
    Can I ask whether you were in credit at the time of their demise? Haven't rec'd an email myself.
    Yes, I'm in credit £250 or so.  My scheduled date to switch to BG is tomorrow (just checked this morning as some have had theirs put back) which may be why they're doing this now.  No sign of a BG direct debit on my current account as yet.
  • [Deleted User]
    [Deleted User] Posts: 0 Newbie
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    edited 1 December 2021 at 11:53AM
    Last BG update I saw. Due to be updated again tomorrow. Apparently. 

    https://www.britishgas.co.uk/solr/neon-reef.html

    There does seem to be a Chat facility on the RHS. I haven't tried it to date. 
  • MWT
    MWT Posts: 10,283 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    Just a case of waiting to see what BG use as their opening reading (and NR as their closing). 
    It should be a meter reading or an estimate as at November 21st the day that BG were appointed as the SoLR.
    The actual date that the supplier ID was updated on the central database has no impact on the billing so it doesn't matter if you are 'on supply' tomorrow or some other date in the future.
    The only importance of the 'supply' date is that marks the first point at which you could safely switch away from BG if you wanted to.


  • Whatever.  ;)
  • How many of us were with zog for gas?
  • brewerdave
    brewerdave Posts: 8,734 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    goatfaced said:
    How many of us were with zog for gas?
    Me for one !
  • Most of their 11000, apparently. 
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