Neon Reef - any views?

[Deleted User]

Anyone just received a bizarre apologetic email from Neon Reef, saying goodbye and requesting a meter read? Or am I last in the queue as per? 

[Deleted User]

From the Neon Reef Team, rather than any named individual(s). 

allison445

Deleted_User said:

Anyone just received a bizarre apologetic email from Neon Reef, saying goodbye and requesting a meter read? Or am I last in the queue as per? 

Received this as well also asked me not to cancel the direct debit too late for that as I cancelled it as soon as I heard they were gone 

BUFF

Deleted_User said:

Anyone just received a bizarre apologetic email from Neon Reef, saying goodbye and requesting a meter read? Or am I last in the queue as per? 

No, I just got it too but I do believe that others got it earlier.

[Deleted User]

I knew I wouldn’t be first. 😀

Also already cancelled DD. I’m not falling for that one…

DiseasedBunny

Blimey BG are quick! Just asked to set up my account password- not been with BG since 2004

elucidate

Deleted_User said:

Anyone just received a bizarre apologetic email from Neon Reef, saying goodbye and requesting a meter read? Or am I last in the queue as per? 

What's so bizarre about it?

[Deleted User]

Yes, but the routine doesn’t work, and just generates a message about ‘technical problems’. 

ghostwriter

Deleted_User said:

Yes, but the routine doesn’t work, and just generates a message about ‘technical problems’. 

Try again now.  I had the error same as you last night but it's working this morning.

[Deleted User]

Indeed. Cheers. 

Can also now download and access the app.