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Kent reliance

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  • Amycork90
    Amycork90 Posts: 16 Forumite
    10 Posts Photogenic Name Dropper
    Amycork90 said:
    I am having a nightmare with my broker they are hard to get in touch with and not keeping us up to date I have phoned 20 times today which ever time goes to voice mail kent carried out valuation on the properly yesterday we was informed of this by Taylor wimpey the broker did not inform us they have requested extra documents today but as said I can’t get in touch with them I don’t know if kent have even looked at the application yet as they haven’t informed us of that 
    does anyone know the process would they have carried out valuation if they hadn’t considered the application 
    If it helps, my broker told me that they instruct valuation pretty much immediately or in the days following application and that has been the case with most people, if you read back in this thread.
    I reckon they do this because we all pay for it with the admin fee, so even if declined, they won't lose anything...?!
    Broker should've at least informed you of the valuation date though. They will be doing underwriting alongside waiting for the date and continue once valuation report has been received. 

    When did you submit your application? Can you see a hard search in your credit file, and what was the date?


    They didn’t inform us of the valuation date I received a phone call from Taylor wimpey saying they did not show up on the first date with was 18/12 and it had be rebooked for yesterday 7/1 
    we submitted the application on 10/12/2020 and hard credit searches appeared on mine and my partners file 11/12/2020
  • aleeek
    aleeek Posts: 70 Forumite
    10 Posts Name Dropper
    Amycork90 said:
    Amycork90 said:
    I am having a nightmare with my broker they are hard to get in touch with and not keeping us up to date I have phoned 20 times today which ever time goes to voice mail kent carried out valuation on the properly yesterday we was informed of this by Taylor wimpey the broker did not inform us they have requested extra documents today but as said I can’t get in touch with them I don’t know if kent have even looked at the application yet as they haven’t informed us of that 
    does anyone know the process would they have carried out valuation if they hadn’t considered the application 
    If it helps, my broker told me that they instruct valuation pretty much immediately or in the days following application and that has been the case with most people, if you read back in this thread.
    I reckon they do this because we all pay for it with the admin fee, so even if declined, they won't lose anything...?!
    Broker should've at least informed you of the valuation date though. They will be doing underwriting alongside waiting for the date and continue once valuation report has been received. 

    When did you submit your application? Can you see a hard search in your credit file, and what was the date?


    They didn’t inform us of the valuation date I received a phone call from Taylor wimpey saying they did not show up on the first date with was 18/12 and it had be rebooked for yesterday 7/1 
    we submitted the application on 10/12/2020 and hard credit searches appeared on mine and my partners file 11/12/2020
    From my own experience and others on this thread, the instruction is instructed immediately once you pay for application, regardless if they even looked at your application so its no indicator if they're happy with it. It can take a couple of days though for the valuation to come back. I do also think that it's a separate department that deals with valuation reports as we did have a document request in the meantime also and no update on the valuation - the portal still only said its been booked although it was already done. So in all don't expect an update on your valuation if it was only done yesterday. 
  • Amycork90
    Amycork90 Posts: 16 Forumite
    10 Posts Photogenic Name Dropper
    aleeek said:
    Amycork90 said:
    Amycork90 said:
    I am having a nightmare with my broker they are hard to get in touch with and not keeping us up to date I have phoned 20 times today which ever time goes to voice mail kent carried out valuation on the properly yesterday we was informed of this by Taylor wimpey the broker did not inform us they have requested extra documents today but as said I can’t get in touch with them I don’t know if kent have even looked at the application yet as they haven’t informed us of that 
    does anyone know the process would they have carried out valuation if they hadn’t considered the application 
    If it helps, my broker told me that they instruct valuation pretty much immediately or in the days following application and that has been the case with most people, if you read back in this thread.
    I reckon they do this because we all pay for it with the admin fee, so even if declined, they won't lose anything...?!
    Broker should've at least informed you of the valuation date though. They will be doing underwriting alongside waiting for the date and continue once valuation report has been received. 

    When did you submit your application? Can you see a hard search in your credit file, and what was the date?


    They didn’t inform us of the valuation date I received a phone call from Taylor wimpey saying they did not show up on the first date with was 18/12 and it had be rebooked for yesterday 7/1 
    we submitted the application on 10/12/2020 and hard credit searches appeared on mine and my partners file 11/12/2020
    From my own experience and others on this thread, the instruction is instructed immediately once you pay for application, regardless if they even looked at your application so its no indicator if they're happy with it. It can take a couple of days though for the valuation to come back. I do also think that it's a separate department that deals with valuation reports as we did have a document request in the meantime also and no update on the valuation - the portal still only said its been booked although it was already done. So in all don't expect an update on your valuation if it was only done yesterday. 
    Ok thank you I wasn’t expecting any outcome from the valuation I just don’t know were we stand as the communication has been awful I have emailed and left voice mails and still to hear anything 
  • Sotts
    Sotts Posts: 254 Forumite
    100 Posts Second Anniversary Name Dropper
    From my experience KR manually underwrite everything.  My valuation was only booked once KR had asked for all the documents they need.  By this stage they had already done soft search, hard search, bankruptcy and money laundering checks.
    I don't think they just book valuations for the sake of it, KR is really thorough.

    My MB wasn't aware the valuation had been done as KR arranged it direct with the housing association (shared ownership) so I didn't even know it had been done either.


  • Sotts said:
    From my experience KR manually underwrite everything.  My valuation was only booked once KR had asked for all the documents they need.  By this stage they had already done soft search, hard search, bankruptcy and money laundering checks.
    I don't think they just book valuations for the sake of it, KR is really thorough.

    My MB wasn't aware the valuation had been done as KR arranged it direct with the housing association (shared ownership) so I didn't even know it had been done either.


    Thank you
    That makes me feel a little better knowing you wasn’t aware of the valuation either I just assumed the broker was useless 😂
  • csumm4
    csumm4 Posts: 79 Forumite
    10 Posts Name Dropper
    🤞🤞 this week brings some progress and news for someone 🤞🤞
  • Had my offer letter in the post on Saturday. I think they’ve maybe caught up with some the backlog of applications over Christmas! 
    Hope the rest of you hear some good news this week! 
  • Sotts
    Sotts Posts: 254 Forumite
    100 Posts Second Anniversary Name Dropper
    Had my offer letter in the post on Saturday. I think they’ve maybe caught up with some the backlog of applications over Christmas! 
    Hope the rest of you hear some good news this week! 
    Great news,   my MB just phoned me.   Expecting offer to be signed off tomorrow 🤞🏽🤞🏽🤞🏽🤞🏽
  • csumm4
    csumm4 Posts: 79 Forumite
    10 Posts Name Dropper
    That's great news, so will that be 7 working days from submission of last docs?
  • csumm4 said:
    That's great news, so will that be 7 working days from submission of last docs?
    I’d estimate it at 5 days for me!  final documents submitted 21/12 - offer received and email and phone call from broker 4/1. Offer received in the post on Saturday. 

    Mortgage in principle 16/10. Reserved property 24/10. Full application submitted 11/11.
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