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Samsung Nu 7000 series TV unable to update notification
in Consumer rights
67 replies 7.6K views
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My TV was purchased from John Lewis in September 2018 and is still in warranty.
Also Martin Lewis May have sold the site but he still works on it and is still active on the site.
Lewis created and runs the website MoneySavingExpert.com (MSE), which was originally designed for a cost of just £100 in February 2003.In September 2012 he sold the website to the Moneysupermarket.com group for up to £87m, while remaining editor-in-chief.
although he is very unlikely to read this thread unless it is brought to his attention.
So not only will Lewis not see this forum discussion, it is unlikely that any paid staff from MSE will see it either.
I have just posted on a UK consumer website asking the question about our probelm. Already getting comments.
This site is well respected in the UK and the guy who fronts it has helped many people over the years, if we get enough posts on his site i'm sure it will be brought to his attention. Please click the link below into your browser you will have to sign up to the site but i think this could be a game changer. Once on the page and signed in you will be able to add your posts.
I signed up from Greece so all of us will be able too. >>>
The Samsung TVs cannot receive a Samsung issued firmware upgrade because of pre-installed apps that cannot be uninstalled. This results in the TV being at a higher risk of being hacked and makes consumers more vulnerable to having have data stolen. Some TVs have been purchased in 2019.Consumers are at risk!! This could happen:
- Because many of these TVs are network connected and hackers gain access to user's internal network devices via the TV
- Hackers may collect unauthorized viewing information from TV owners
- Hackers can hack video cameras and microphones collecting video and audio streams without the owner's knowledge and consent.
- TVs are used by many persons within a family so the impact of such actions are multiplied many times over.
This results in the TV being at a very high risk of being hacked and makes consumers more vulnerable to having have data stolen.