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John Lewis distance purchase
Comments
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jazzthat said:Aylesbury_Duck said:jazzthat said:Aylesbury_Duck said:jazzthat said:Aylesbury_Duck said:jazzthat said:neilmcl said:jazzthat said:DoaM said:Which exact model did you buy?
In regards to photo/video editing ... store everything on an external drive. Copy files to the computer when editing, then copy back to the external storage (and delete the copy on the computer). Your son should know things like this ... how old is he?
And what type of programming is he doing that specifically needs a Macbook Pro?
He's 16 and at the moment is getting heavily involved in programming . As far as I know he uses python , java and ruby I think . There might be more , I just heard these names .
I must admit , this was an impulse purchase without thinking and i now regret it .
TBH, you could've saved a hell of a lot of cash and purchased a very decent, linux based laptop if he's doing that sort of programming. I think your sons had you a bit getting you to fork out for a Macbook Pro.
1) It's a psychological approach called ' reward system ' .
When you get something that is regarded as a premium product , most people get a natural boost in confidence and are eager to put more effort into , whatever it might be that they do .
For some , especially ' tight' people that might not necessarily a beneficial and could be seen as a non essential purchase .
In this case , it's proven that those may suffer all sort of thing in their lives , including loss of friends and depression...
I for sure know ,the award system works . When I bought a really nice guitar for myself I started playing more frequently and stopped using excuses not to play.
Those are the facts .
2) ...I could have bought a Honda jazz but instead bought a BMW M4 . It's obvious that few more would have gone for honda . Both cars would drive you from A to B and so you don't need the M4 . Why would you ?
Some appreciate style , resale value and have trust in a brand .
I for once don't like apple products in general , but appreciate my son's different view on it .
That's not tight, that's sensible parenting. You've been had.
I should think that this isn't over the top purchase for its purpose .
Very thin , light ,small , noiseless with very high quality screen with perfect angle view ? I mean , go and find me same laptop than comes close !
I help you here . It would be Microsoft surface , which cost similar money .
Yeah sure you can probably do same thing with cheaper laptop , but above specs mentioned won't be there .
You get what you pay for.
As for sensible parenting , these days your action ( personal purchases ) will also reflects on your children social life . I would think twice ( if you can afford ) before getting a much cheaper alternative to whatever it might be your child may ask you for .
You guys in the same boat may also ask your question , where the poverty comes from and read some psychology books and how your poor choices may do more damage to your children in a long run ...
I don't need to read psychology books to understand that pandering to children's demands for fear of spoiling their social life is a daft idea, and that in order for them not to be "damaged" or develop "underlying issues", you have to spend large sums of money on things they don't need just because they ask for them. That's a recipe for a long-term problem if ever there was one.
Remind me, who said this?
"I must admit , this was an impulse purchase without thinking and i now regret it."
Isn't that an example of a bad idea causing an issue? And an over the top purchase?
You do indeed get what you pay for.
It seems you must have got stuck in the past . Social life has changed since we were kids and there's more pressure on kids at school and after and many of us dont know what they're going through .
My wife works in social services and I heard enough heart braking storys , trust me !
You could perhaps change your thinking having facts in front of you .
I am not trying to have an argument here , and rather express my point of view , that many parents forget how important some things are to teens ,
And they put their money against their children healthy life .
I do however understand if some can't afford an extra spendings and I don't argue that .The only facts I have seen are that you bought your son a very expensive laptop as an impulse purchase, despite him already having what is a perfectly good computer with which to learn programming. Now you've hit a problem. That does seem to rather undermine your argument that you get what you pay for.7 -
Aylesbury_Duck said:jazzthat said:Aylesbury_Duck said:jazzthat said:Aylesbury_Duck said:jazzthat said:Aylesbury_Duck said:jazzthat said:neilmcl said:jazzthat said:DoaM said:Which exact model did you buy?
In regards to photo/video editing ... store everything on an external drive. Copy files to the computer when editing, then copy back to the external storage (and delete the copy on the computer). Your son should know things like this ... how old is he?
And what type of programming is he doing that specifically needs a Macbook Pro?
He's 16 and at the moment is getting heavily involved in programming . As far as I know he uses python , java and ruby I think . There might be more , I just heard these names .
I must admit , this was an impulse purchase without thinking and i now regret it .
TBH, you could've saved a hell of a lot of cash and purchased a very decent, linux based laptop if he's doing that sort of programming. I think your sons had you a bit getting you to fork out for a Macbook Pro.
1) It's a psychological approach called ' reward system ' .
When you get something that is regarded as a premium product , most people get a natural boost in confidence and are eager to put more effort into , whatever it might be that they do .
For some , especially ' tight' people that might not necessarily a beneficial and could be seen as a non essential purchase .
In this case , it's proven that those may suffer all sort of thing in their lives , including loss of friends and depression...
I for sure know ,the award system works . When I bought a really nice guitar for myself I started playing more frequently and stopped using excuses not to play.
Those are the facts .
2) ...I could have bought a Honda jazz but instead bought a BMW M4 . It's obvious that few more would have gone for honda . Both cars would drive you from A to B and so you don't need the M4 . Why would you ?
Some appreciate style , resale value and have trust in a brand .
I for once don't like apple products in general , but appreciate my son's different view on it .
That's not tight, that's sensible parenting. You've been had.
I should think that this isn't over the top purchase for its purpose .
Very thin , light ,small , noiseless with very high quality screen with perfect angle view ? I mean , go and find me same laptop than comes close !
I help you here . It would be Microsoft surface , which cost similar money .
Yeah sure you can probably do same thing with cheaper laptop , but above specs mentioned won't be there .
You get what you pay for.
As for sensible parenting , these days your action ( personal purchases ) will also reflects on your children social life . I would think twice ( if you can afford ) before getting a much cheaper alternative to whatever it might be your child may ask you for .
You guys in the same boat may also ask your question , where the poverty comes from and read some psychology books and how your poor choices may do more damage to your children in a long run ...
I don't need to read psychology books to understand that pandering to children's demands for fear of spoiling their social life is a daft idea, and that in order for them not to be "damaged" or develop "underlying issues", you have to spend large sums of money on things they don't need just because they ask for them. That's a recipe for a long-term problem if ever there was one.
Remind me, who said this?
"I must admit , this was an impulse purchase without thinking and i now regret it."
Isn't that an example of a bad idea causing an issue? And an over the top purchase?
You do indeed get what you pay for.
It seems you must have got stuck in the past . Social life has changed since we were kids and there's more pressure on kids at school and after and many of us dont know what they're going through .
My wife works in social services and I heard enough heart braking storys , trust me !
You could perhaps change your thinking having facts in front of you .
I am not trying to have an argument here , and rather express my point of view , that many parents forget how important some things are to teens ,
And they put their money against their children healthy life .
I do however understand if some can't afford an extra spendings and I don't argue that .The only facts I have seen are that you bought your son a very expensive laptop as an impulse purchase, despite him already having what is a perfectly good computer with which to learn programming. Now you've hit a problem. That does seem to rather undermine your argument that you get what you pay for.
Buying expensive laptop is a personal choice and I will deal with consequences if it needs to be . In the end of the day I can buy external story as suggested .
Personally I don't get why you are behaving that way ? It seems to me that everything revolving around the money and best to keep it in the bank untill you die and let the leechers have it all , nevermind your own children if you have any .
I don't think I'll ever understand people putting their money first .
0 -
Don't think i've ever read such nonsense before on the Consumer Rights section.
8 -
jazzthat said:
What are my rights here ? Is JL right that I cannot return for exchange or refund ?
If you notify them within 14 days (beginning the day after delivery) that you wish to cancel the contract then they are obligated to refund within 14 days of the goods being returned to them or you providing proof of the return providing you return the goods within 14 days starting the day after they were notified of the intention to cancel.
The goods may be returned as per the below:3) The address to which goods must be sent under paragraph (2)(a) is—
(a)any address specified by the trader for sending the goods back;
(b)if no address is specified for that purpose, any address specified by the trader for the consumer to contact the trader;
(c)if no address is specified for either of those purposes, any place of business of the trader.
They are permitted to make a deduction from the refund due to the handling going above what is generally available to you in a shop.
There is an exemption to the above, your post mentions they stated that the item was personalised, can you give details of this?
If the item was engraved with a personal message for example there wouldn't be any right to cancel. If you simply chose from a drop down menu (say the storage sizes 8, 16, 32gb for example) that isn't classed as personalised.
The information required by paragraph (l) is:
where a right to cancel exists, the conditions, time limit and procedures for exercising that right in accordance with regulations 27 to 38;
So they would also need to tell them that their refund will be reduced if handling goes beyond what is reasonable and that handling diminishes the value of the goods.You keep using that word. I do not think it means what you think it means - Inigo Montoya, The Princess Bride0 -
jazzthat said:Aylesbury_Duck said:jazzthat said:Aylesbury_Duck said:jazzthat said:Aylesbury_Duck said:jazzthat said:Aylesbury_Duck said:jazzthat said:neilmcl said:jazzthat said:DoaM said:Which exact model did you buy?
In regards to photo/video editing ... store everything on an external drive. Copy files to the computer when editing, then copy back to the external storage (and delete the copy on the computer). Your son should know things like this ... how old is he?
And what type of programming is he doing that specifically needs a Macbook Pro?
He's 16 and at the moment is getting heavily involved in programming . As far as I know he uses python , java and ruby I think . There might be more , I just heard these names .
I must admit , this was an impulse purchase without thinking and i now regret it .
TBH, you could've saved a hell of a lot of cash and purchased a very decent, linux based laptop if he's doing that sort of programming. I think your sons had you a bit getting you to fork out for a Macbook Pro.
1) It's a psychological approach called ' reward system ' .
When you get something that is regarded as a premium product , most people get a natural boost in confidence and are eager to put more effort into , whatever it might be that they do .
For some , especially ' tight' people that might not necessarily a beneficial and could be seen as a non essential purchase .
In this case , it's proven that those may suffer all sort of thing in their lives , including loss of friends and depression...
I for sure know ,the award system works . When I bought a really nice guitar for myself I started playing more frequently and stopped using excuses not to play.
Those are the facts .
2) ...I could have bought a Honda jazz but instead bought a BMW M4 . It's obvious that few more would have gone for honda . Both cars would drive you from A to B and so you don't need the M4 . Why would you ?
Some appreciate style , resale value and have trust in a brand .
I for once don't like apple products in general , but appreciate my son's different view on it .
That's not tight, that's sensible parenting. You've been had.
I should think that this isn't over the top purchase for its purpose .
Very thin , light ,small , noiseless with very high quality screen with perfect angle view ? I mean , go and find me same laptop than comes close !
I help you here . It would be Microsoft surface , which cost similar money .
Yeah sure you can probably do same thing with cheaper laptop , but above specs mentioned won't be there .
You get what you pay for.
As for sensible parenting , these days your action ( personal purchases ) will also reflects on your children social life . I would think twice ( if you can afford ) before getting a much cheaper alternative to whatever it might be your child may ask you for .
You guys in the same boat may also ask your question , where the poverty comes from and read some psychology books and how your poor choices may do more damage to your children in a long run ...
I don't need to read psychology books to understand that pandering to children's demands for fear of spoiling their social life is a daft idea, and that in order for them not to be "damaged" or develop "underlying issues", you have to spend large sums of money on things they don't need just because they ask for them. That's a recipe for a long-term problem if ever there was one.
Remind me, who said this?
"I must admit , this was an impulse purchase without thinking and i now regret it."
Isn't that an example of a bad idea causing an issue? And an over the top purchase?
You do indeed get what you pay for.
It seems you must have got stuck in the past . Social life has changed since we were kids and there's more pressure on kids at school and after and many of us dont know what they're going through .
My wife works in social services and I heard enough heart braking storys , trust me !
You could perhaps change your thinking having facts in front of you .
I am not trying to have an argument here , and rather express my point of view , that many parents forget how important some things are to teens ,
And they put their money against their children healthy life .
I do however understand if some can't afford an extra spendings and I don't argue that .The only facts I have seen are that you bought your son a very expensive laptop as an impulse purchase, despite him already having what is a perfectly good computer with which to learn programming. Now you've hit a problem. That does seem to rather undermine your argument that you get what you pay for.
I don't think I'll ever understand people putting their money first .
We've come full circle. It's me that's continually made the point that it's not all about the money, whereas you have argued the opposite, suggesting that not spending large sums on children's demands is somehow bad parenting. That's a little insulting to many parents, don't you think?
You have put your money first, which is why you're here with a query on the consequences of doing so.2 -
Btw op, I recently ordered myself a laptop from scan that was around the same price point.
32gb ddr4 RAM, 1tb SSD, 1tb HDD, geforce rtx 2060 gpu (vr & 4k capable), newly released i7 octa-core cpu. Granted it is just half a kg heavier and 4-5mm thicker, but it's also 17.3".You keep using that word. I do not think it means what you think it means - Inigo Montoya, The Princess Bride1 -
jazzthat said:Aylesbury_Duck said:jazzthat said:Aylesbury_Duck said:jazzthat said:Aylesbury_Duck said:jazzthat said:Aylesbury_Duck said:jazzthat said:neilmcl said:jazzthat said:DoaM said:Which exact model did you buy?
In regards to photo/video editing ... store everything on an external drive. Copy files to the computer when editing, then copy back to the external storage (and delete the copy on the computer). Your son should know things like this ... how old is he?
And what type of programming is he doing that specifically needs a Macbook Pro?
He's 16 and at the moment is getting heavily involved in programming . As far as I know he uses python , java and ruby I think . There might be more , I just heard these names .
I must admit , this was an impulse purchase without thinking and i now regret it .
TBH, you could've saved a hell of a lot of cash and purchased a very decent, linux based laptop if he's doing that sort of programming. I think your sons had you a bit getting you to fork out for a Macbook Pro.
1) It's a psychological approach called ' reward system ' .
When you get something that is regarded as a premium product , most people get a natural boost in confidence and are eager to put more effort into , whatever it might be that they do .
For some , especially ' tight' people that might not necessarily a beneficial and could be seen as a non essential purchase .
In this case , it's proven that those may suffer all sort of thing in their lives , including loss of friends and depression...
I for sure know ,the award system works . When I bought a really nice guitar for myself I started playing more frequently and stopped using excuses not to play.
Those are the facts .
2) ...I could have bought a Honda jazz but instead bought a BMW M4 . It's obvious that few more would have gone for honda . Both cars would drive you from A to B and so you don't need the M4 . Why would you ?
Some appreciate style , resale value and have trust in a brand .
I for once don't like apple products in general , but appreciate my son's different view on it .
That's not tight, that's sensible parenting. You've been had.
I should think that this isn't over the top purchase for its purpose .
Very thin , light ,small , noiseless with very high quality screen with perfect angle view ? I mean , go and find me same laptop than comes close !
I help you here . It would be Microsoft surface , which cost similar money .
Yeah sure you can probably do same thing with cheaper laptop , but above specs mentioned won't be there .
You get what you pay for.
As for sensible parenting , these days your action ( personal purchases ) will also reflects on your children social life . I would think twice ( if you can afford ) before getting a much cheaper alternative to whatever it might be your child may ask you for .
You guys in the same boat may also ask your question , where the poverty comes from and read some psychology books and how your poor choices may do more damage to your children in a long run ...
I don't need to read psychology books to understand that pandering to children's demands for fear of spoiling their social life is a daft idea, and that in order for them not to be "damaged" or develop "underlying issues", you have to spend large sums of money on things they don't need just because they ask for them. That's a recipe for a long-term problem if ever there was one.
Remind me, who said this?
"I must admit , this was an impulse purchase without thinking and i now regret it."
Isn't that an example of a bad idea causing an issue? And an over the top purchase?
You do indeed get what you pay for.
It seems you must have got stuck in the past . Social life has changed since we were kids and there's more pressure on kids at school and after and many of us dont know what they're going through .
My wife works in social services and I heard enough heart braking storys , trust me !
You could perhaps change your thinking having facts in front of you .
I am not trying to have an argument here , and rather express my point of view , that many parents forget how important some things are to teens ,
And they put their money against their children healthy life .
I do however understand if some can't afford an extra spendings and I don't argue that .The only facts I have seen are that you bought your son a very expensive laptop as an impulse purchase, despite him already having what is a perfectly good computer with which to learn programming. Now you've hit a problem. That does seem to rather undermine your argument that you get what you pay for.
Buying expensive laptop is a personal choice and I will deal with consequences if it needs to be . In the end of the day I can buy external story as suggested .
Personally I don't get why you are behaving that way ? It seems to me that everything revolving around the money and best to keep it in the bank untill you die and let the leechers have it all , nevermind your own children if you have any .
I don't think I'll ever understand people putting their money first .2 -
Whatever the perceived rights and wrongs here (on all sides), it might be better to focus on the kid's usage of this laptop. If its 128GB storage has been filled with photos and videos within one week, how will swapping it (even if JL agrees) for one with more storage actually help in the long run if the kid doesn't know how to manage things. Even a 1TB MBP for the best part of £3,000 will only last 8 weeks at the current rate. The whole situation is ludicrous.
2 -
unholyangel said:jazzthat said:
What are my rights here ? Is JL right that I cannot return for exchange or refund ?
If you notify them within 14 days (beginning the day after delivery) that you wish to cancel the contract then they are obligated to refund within 14 days of the goods being returned to them or you providing proof of the return providing you return the goods within 14 days starting the day after they were notified of the intention to cancel.
The goods may be returned as per the below:3) The address to which goods must be sent under paragraph (2)(a) is—
(a)any address specified by the trader for sending the goods back;
(b)if no address is specified for that purpose, any address specified by the trader for the consumer to contact the trader;
(c)if no address is specified for either of those purposes, any place of business of the trader.
They are permitted to make a deduction from the refund due to the handling going above what is generally available to you in a shop.
There is an exemption to the above, your post mentions they stated that the item was personalised, can you give details of this?
If the item was engraved with a personal message for example there wouldn't be any right to cancel. If you simply chose from a drop down menu (say the storage sizes 8, 16, 32gb for example) that isn't classed as personalised.
The information required by paragraph (l) is:
where a right to cancel exists, the conditions, time limit and procedures for exercising that right in accordance with regulations 27 to 38;
So they would also need to tell them that their refund will be reduced if handling goes beyond what is reasonable and that handling diminishes the value of the goods.0 -
For goodness sake, just buy an external hard drive.2
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