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Edit to above post. Question has been solved by using different Creation phone number. Spoke to very helpful agent - dashboard on screen shows creation card, but I have not been automatically transferred and credit balance showing on card will be refunded to my bank account (although there may be a delay due to backlog of work).
has anyone else just got an email from creation saying by now you should have received the card ? has anyone got the new Creation CC ?our post has been very hit and miss since the pandemic before march we were getting post almost daily delivered we only seem to get post 2 or 3 times a week now which i don't mind as usually its just junk mail and is put in the shredder.
I've been moved over to the 1% cashback, which I'm pretty pleased with, it's better than Asda were currently providing. Does anyone know how the cashback works, do they send you a cheque/voucher or do they just take your cashback balance off your current card bill? If the latter, is that monthly or annually? Sorry for all the questions, their FAQs are pretty hopeless!
The new creation cashback card arrived today i'm not a great fan of the new card design but glad its finally arrived without any problems.
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