HSBC Bounce back loan

Flonzy

fireburst said:

Just to let all of you know my BBL money is now in my account 24 hours after I signed the second echosign document so hopefully everyone else will get theirs soon too.

Congratulations to you!
Did they set the direct debit before the money came through? I hope mine will come soon, i'm so fade up!

fireburst

Flonzy said:

fireburst said:

Just to let all of you know my BBL money is now in my account 24 hours after I signed the second echosign document so hopefully everyone else will get theirs soon too.

Congratulations to you!
Did they set the direct debit before the money came through? I hope mine will come soon, i'm so fade up!

No, the direct debit isn't set up yet. Fingers crossed you will get yours very soon.

ceejayt

Still waiting here and no DD set up yet. Fingers crossed for today or Monday before the month end

Flonzy

I rang HSBC this morning to know what is delaying the payment. They person i spoke to couldn't see the first ecosign I signed on 16th, but can see the one i signed on 24th. He said he can see activity on the account yesterday which means they will get back to me soon. To my greatest surprise, i receive again another ecosign at 10:42am after stating on the last ecosign that "this is the final ecosign". This time around, they needed me to fill in the direct debit and sign! I have done all that, just hope this is the last ecosign.

Flonzy

Thank goodness 🙏. The money is now in my account but not yet available. This is within 20 minutes i signed the ecosign. I hope everyone receive theirs soonest.

sean_jackson

Jezzabell said:

Anyone been waiting over 6 weeks?  My husband has a personal account and is sole trader.  He applied on 11th May, got confirmation but as heard nothing since.  It's ridiculous.  He called a couple of weeks ago and they couldn't tell him anything but to wait, it's shocking!

yes over here, i have, i'm entering my 7th week of this saga, any 7 weekers out there wanna high five me ✋ , c'mon don't leave me hanging, you guyz.

No seriously it's been arduous, i'm into the 3rd week of my feeder account creation, yes 3rd week just to provide all the ID, send the blurb back and forth, receive a good old fashione letter (today) to manually return and go online with. I'm not nearly at the end of the feeder account creation part according to the little progress status on the HSBC site. I'll keep it brief as i know you've read 44 pages before me and i'll do what i do each week and place my arc below so someone can draw perspective from my journey to date.

My journey/saga to date

May12th:  applied for 3k loan with HSBC using my First Direct current account, got auto email back and turned it round again.

A lot off nothing follows here with regular a regualar weekly  phone calls the staff at home working for HSBC, they did their best.

June 8th  :  Today when i ring  the operative tells me I probably should get a feeder account and takes my details and says someone will call me sometime in the weeks ahead - so that's 4 weeks wasted.

June 12th;  The feeder account lady calls me and we spend a good 40 mins going through the feeder account application (a credit search will arise from this). I'm then told the feeder account could take a week to be accepted (or not) and then I can apply for the loan (again),  i'm told this could take another month.(!)

June 26th   Currently still amidst the feeder account creation process with bits of info going back and forth.

Excelsior_77

Flonzy said:

I rang HSBC this morning to know what is delaying the payment. They person i spoke to couldn't see the first ecosign I signed on 16th, but can see the one i signed on 24th. He said he can see activity on the account yesterday which means they will get back to me soon. To my greatest surprise, i receive again another ecosign at 10:42am after stating on the last ecosign that "this is the final ecosign". This time around, they needed me to fill in the direct debit and sign! I have done all that, just hope this is the last ecosign.

Hi Flonzy, which number did you ring? I had trouble getting through the line cuts out after 90 minutes holding! 

Excelsior_77

HSBC seemed to be stuck currently on the batches of 16th June signers (with errors). Some already got their second set / third set of echosigns, and some still stuck? Anyone out there signed on 17th or 18th? Mine was signed 18th, has a DD set up without date or amount.. but no drawdown account showing facility available. Deeply stressed!

ceejayt

Never ind th Bounceback loan I am being bounced around to multiple numbers and support teams to try and find what is happening - started on 0800 012 1614 - very busy apparently

Flonzy

Here's the number i rang them on 03457606060. I rang them very early at 08:00am when they are not quite busy. I can't still withdraw, still hasn't cleared up but it's a step in good direction.  I hope you all get yours, it's nerve-racking waiting for the fund!