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HSBC Bounce back loan

257 replies 38.9K views
beautician777beautician777 Forumite
11 posts
Seventh Anniversary Combo Breaker First Post
MoneySaving Newbie
Applied for bounce back loan with HSBC yesterday and had a claim reference.  Does anyone know how long before I will hear if application has been successful or not.


  • MarkJones4MarkJones4 Forumite
    16 posts
    10 Posts
    Can't help with HSBC, but I applied with Lloyd's yesterday, checked my account a couple of hours ago and money was there. No email or message, just put money in :-) keep checking account, imagine they don't have time to communicate 
  • SteveClearSteveClear Forumite
    1 posts
    First Post
    MoneySaving Newbie
    We submitted our application just before 10.30am on Monday with HSBC and have heard absolutely nothing - when calling the helpline no further useful information was available. So disappointing when the emergency funding should be delivered with the same emergency expediency. Has anybody actually received an HSBC Bounce Back Loan into their account ?
  • beautician777beautician777 Forumite
    11 posts
    Seventh Anniversary Combo Breaker First Post
    MoneySaving Newbie
    Received an email at around 5pm tonight - have copied it below.  Anyone else received this and does it look legit - what is echosign?  Logged into my on-line business banking but couldn't see any message there.

    Thank you for your Bounce Back Loan (BBL) application.

    As part of the application process, you’ll receive a digital facility offer letter from us.

    We wanted to let you know in advance as the message will be sent by a third-party email address and may be delivered to your spam/junk folder. Your letter will be sent from the following email address: [email protected]

    There will be instructions in the email to assist you in the completion of the digital form

    Please note: It’s important you action the instructions within the email to receive your funds in a timely manner.

    Thank you.


    Your Commercial Banking Team

  • markyt1980markyt1980 Forumite
    5 posts
    First Post
    MoneySaving Newbie
    I have used echosign before for digital signatures of contracts.  They provide a digital signature service.
  • willowthewisp2009willowthewisp2009 Forumite
    15 posts
    10 Posts
    Found this article today re HSBC BBLs - we applied on Monday lunchtime but not heard a peep since..... https://
  • gwc1gwc1 Forumite
    22 posts
    Third Anniversary 10 Posts
    Hi all 
    I’ve checked this thread since Wednesday for updates.
    I applied originally last Monday but unfortunately put the wrong sort code on my application doh! Anyway I rang them and they just told me to submit a new application which I did on Wednesday.
    Had an email earlier which stated my application was successful ( business account holder) and just to sign the documents via ‘echo sign’portal and submit bank details for D/D presumably for repayments.
    Hope this gives some hope to someone as I was checking on a regular basis.
    Stay safe everyone 👍🏼
  • beautician777beautician777 Forumite
    11 posts
    Seventh Anniversary Combo Breaker First Post
    MoneySaving Newbie
    Hi All - thanks for replies
    Just an update - application was successful as per email received on Friday and have now signed documents and submitted bank details for d/d for repayments - hopefully monies will be in account soon.  Hopefully everyone who has been waiting to hear from HSBC has now done so.  
  • lisastevolisastevo Forumite
    21 posts
    Part of the Furniture 10 Posts Combo Breaker
    Unfortunately not from me. I applied last Monday evening and got an application number straight away but had no correspondence since. Rang the helpline today and was told they weren’t able to give updates on the status of individual applications and just to wait for an echo sign email. So frustrating. Glad to hear success stories though 
  • jackroitjackroit Forumite
    51 posts
    10 Posts
    is that for a feeder account, or a ruler business account?
  • Smudger2020Smudger2020 Forumite
    1 posts
    First Post
    MoneySaving Newbie
    Hi All, applied for a Bounce Back loan at 9:30 Monday and have so far heard nothing from HSBC. I have now spent most of the day on the phone trying to sort this. Today I have spoken to the BBlS Dept and they said I need to wait for an email but have given no idea on time frame. She said to speak to Telephone banking but they know nothing either. I'm totally lost. Any ideas anyone please??
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