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Ryanair refund thread

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  • jbunduli22
    jbunduli22 Posts: 17 Forumite
    10 Posts First Anniversary
    My flight to Dublin with Ryanair was cancelled today. Have to say was very impressed with the process - applied for a refund with no issues and apparently will get it within 28 days or so. Fingers crossed.
  • Bob~24601
    Bob~24601 Posts: 28 Forumite
    Part of the Furniture 10 Posts
    My flight to Dublin with Ryanair was cancelled today. Have to say was very impressed with the process - applied for a refund with no issues and apparently will get it within 28 days or so. Fingers crossed.
    Good luck with that, you will end up with a voucher like everybody else
  • veryintrigued
    veryintrigued Posts: 3,843 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Anyone else tried to refund cancelled flights from their account and get an error message about a previous application already in for this booking?

    This after trying to get refund using the cancellation email but just get a message about an error occuring?

    And how long after people have requested refunds are people receiving emails?
  • gowgowuk
    gowgowuk Posts: 411 Forumite
    Part of the Furniture 100 Posts Name Dropper
    edited 17 May 2020 at 7:06AM
    Anyone else tried to refund cancelled flights from their account and get an error message about a previous application already in for this booking?

    This after trying to get refund using the cancellation email but just get a message about an error occuring?

    And how long after people have requested refunds are people receiving emails?
    Yes, same here. After many trials yesterday and this moring ending up with "We are sorry but we are unable to process your application at this time. Please try again later" I made the mistake this morning of reloading the page to see if it helps. And now I have the "A previous application has already been submitted for this booking" message! Damn!
  • veryintrigued
    veryintrigued Posts: 3,843 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    gowgowuk said:
    Anyone else tried to refund cancelled flights from their account and get an error message about a previous application already in for this booking?

    This after trying to get refund using the cancellation email but just get a message about an error occuring?

    And how long after people have requested refunds are people receiving emails?
    Yes, same here. After many trials yesterday and this moring ending up with "We are sorry but we are unable to process your application at this time. Please try again later" I made the mistake this morning of reloading the page to see if it helps. And now I have the "A previous application has already been submitted for this booking." message! Damn!
    Am guessing, like me:
    You're now assuming one of your previous attempts was successful in applying for this refund?

    But you've received no confirmation (email / screen message etc) that this refund request was successfully submitted?

  • gowgowuk
    gowgowuk Posts: 411 Forumite
    Part of the Furniture 100 Posts Name Dropper

    Am guessing, like me:
    You're now assuming one of your previous attempts was successful in applying for this refund?

    But you've received no confirmation (email / screen message etc) that this refund request was successfully submitted?

    I'm afraid I am not that optimistic. Pretty sure none of my application attempts went through. Well, I've never seen the acknowledgement webpage that other people report here. And no, I haven't received any email either.
  • alanjones60
    alanjones60 Posts: 535 Forumite
    Tenth Anniversary 500 Posts Name Dropper
    When i filled the refund form in,and pressed submit,it said application recieved,and a email will be sent when its been approved,and payment will be sent within 28 days. If not recieved by then i will do a chargeback on my credit card

  • gowgowuk
    gowgowuk Posts: 411 Forumite
    Part of the Furniture 100 Posts Name Dropper
    gowgowuk said:

    Am guessing, like me:
    You're now assuming one of your previous attempts was successful in applying for this refund?

    But you've received no confirmation (email / screen message etc) that this refund request was successfully submitted?

    I'm afraid I am not that optimistic. Pretty sure none of my application attempts went through. Well, I've never seen the acknowledgement webpage that other people report here. And no, I haven't received any email either.
    PS: it just reverted now to "We are sorry but we are unable to process your application at this time. Please try again later" again!
  • Tommy12
    Tommy12 Posts: 1 Newbie
    First Post
    Hi all,
    Ryanair cancelled my flight to Dublin yesterday, it was outbound Tuesday 30th June. They haven't cancelled the return which is the next day Wednesday 1st July, am I eligible for a refund on both flights? Obviously I cant get there on the 30th to return the following day so surely i am? I believe they are running more flights from July so worried it wont actually get cancelled?
    Cheers,
    TC
  • northwest1965
    northwest1965 Posts: 2,067 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Tommy12 said:
    Hi all,
    Ryanair cancelled my flight to Dublin yesterday, it was outbound Tuesday 30th June. They haven't cancelled the return which is the next day Wednesday 1st July, am I eligible for a refund on both flights? Obviously I cant get there on the 30th to return the following day so surely i am? I believe they are running more flights from July so worried it wont actually get cancelled?
    Cheers,
    TC
    If booked as a return flight, then yes a refund would be due
    Loved our trip to the West Coast USA. Death Valley is the place to go!
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