Ryanair refund thread

Jamesdeer001

Hi

Can anyone even get to the form now? If I try and apply for a refund, I get asked to log in and end up at the bookings screen. The refund form seems to have disappeared. Is there a direct link?
Thanks

bagand96

Jamesdeer001 said:

Hi

Can anyone even get to the form now? If I try and apply for a refund, I get asked to log in and end up at the bookings screen. The refund form seems to have disappeared. Is there a direct link?
Thanks

Works for me this way:

1) go to Ryanair.com
2) log in
3) Click my bookings
4) Your booking will show, with plenty of red text and "cancelled".  There are options there to click "change flight" or "get refund".  Then takes you to the form.

nikkkka1996

• WHAT DOES IT MEANS ? WHAT CAN I DO NOW ?? IS IT GOOD OR BAD ???  PLEASE TELL MEE 
  WHAT DOES IT MEANS ? WHAT CAN I DO NOW ?? IS IT GOOD OR BAD ???  PLEASE TELL MEE 
  WHAT DOES IT MEANS ? WHAT CAN I DO NOW ?? IS IT GOOD OR BAD ???  PLEASE TELL MEE 
  WHAT DOES IT MEANS ? WHAT CAN I DO NOW ?? IS IT GOOD OR BAD ???  PLEASE TELL MEE 
  WHAT DOES IT MEANS ? WHAT CAN I DO NOW ?? IS IT GOOD OR BAD ???  PLEASE TELL MEE 
  WHAT DOES IT MEANS ? WHAT CAN I DO NOW ?? IS IT GOOD OR BAD ???  PLEASE TELL MEE 

prostoro

Finally! After a week of trying my both requests for refund were submitted. I don't know if this was a reason, because I did it also from the first times:
in the Affected Flight Number I inserted only the digits/numbers (without Airline Code FR...).

nikkkka1996

DID YOU GET CONFIRMATE EMAILL  AFTER  SUBMITTED ??
DID YOU GET CONFIRMATE EMAILL  AFTER  SUBMITTED ??

morph100

I did the form by logging in going to manage my booking and then filling in the form, it said Thank you for your refund request we will process in 20 days...etc.
But I have had no email, should I get one as well? I only got the flight cancelled email go refund or rebook nothing after that to say you are being refunded, should I get one?

prostoro

nikkkka1996 said:

DID YOU GET CONFIRMATE EMAILL  AFTER  SUBMITTED ??
DID YOU GET CONFIRMATE EMAILL  AFTER  SUBMITTED ??

No emails, only info on the webpage after submited application. I safed a screenshot for me.

nikkkka1996

MY APLICATION HAS ALSO SUBMITTED, BUT I HAVENT SEEN INFO NOWHERE, CAN U TELL ME HOW CAN I SEE INFO ??

Jarlybob

I've been using the Ryanair refund template the site directed me to for the last five days after Ryanair confirmed it had cancelled my flights. Keeps saying it can't process due to the volume of refund applications. I've tried at 1am and 6am as well as regularly throughout the day but always the same message. Appreciate they will be very busy but has anyone managed to get through? 

Saigongal

nikkkka1996 said:

MY APLICATION HAS ALSO SUBMITTED, BUT I HAVENT SEEN INFO NOWHERE, CAN U TELL ME HOW CAN I SEE INFO ??

Hi - I got through to Customer Service on the phone and she said the cancellation request had gone through I would get an email within 24 hours. I didn't. I got another email from Ryanair with another link - it worked and said my application had been submitted (not approved - just submitted). I screenshot the message which was good because I have never been able to see it again, but this was over a week ago now and I haven't had an email to say refund/no refund, so all I can do now is hope. To answer your question - you cannot see the info after you have successfully submitted.
I just checked the Ryanair app - the boarding passes for last Sunday are gone; the passes for my return flight today were there - I quickly screenshot them otherwise there is little evidence I ever booked!!! And if I didn't book, I can't cancel!!! Its difficult to know what to do about all of this.