Clean windows 10 install

Thomas_Holding

debitcardmayhem said:

You can use linux , get the ISO from microsoft https://www.microsoft.com/en-gb/software-download/windows10ISO , save the file then use unetbootin to write the USB

Thank you so much for that.  I will try that tonight.

Thomas_Holding

PS my windows is licensed but I can't remember the details, is that easy to get?

debitcardmayhem

You shouldn’t need it, ms should have the details of your pc , and it should auto license

Thomas_Holding

debitcardmayhem said:

You shouldn’t need it, ms should have the details of your pc , and it should auto license

Thank you so much.  I will let people know tomorrow/late tonight what happens.

TheRightOne

You didn't reply to this question; What happened to the old storage drive? Do you still have it?

Don't neglect to delete ALL of the current partitions on the new drive, as shown in your guide, to then install to Unallocated Space.
Perhaps you can ask the person who allegedly swapped the HDD for an SSD, which drive they fitted. Somewhat suspect that the performance would be anywhere near the same with an SSD.

Thomas_Holding

TheRightOne said:

You didn't reply to this question; What happened to the old storage drive? Do you still have it?

Don't neglect to delete ALL of the current partitions on the new drive, as shown in your guide, to then install to Unallocated Space.
Perhaps you can ask the person who allegedly swapped the HDD for an SSD, which drive they fitted. Somewhat suspect that the performance would be anywhere near the same with an SSD.

I have still got it.  I will ask him.

Thomas_Holding

debitcardmayhem said:

You can use linux , get the ISO from microsoft https://www.microsoft.com/en-gb/software-download/windows10ISO , save the file then use unetbootin to write the USB

Thank I did that and everything looks ok.  However when I try to boot from the USB.

I get a screen showing like this - but it never boots just goes round and round.

TheRightOne

Thomas_Holding said:

debitcardmayhem said:

You can use linux , get the ISO from microsoft https://www.microsoft.com/en-gb/software-download/windows10ISO , save the file then use unetbootin to write the USB

Thank I did that and everything looks ok.  However when I try to boot from the USB.

I get a screen showing like this - but it never boots just goes round and round.

It appears that you have not properly created a bootable USB Flash drive.
There is no reason to see UNetbootin when attempting to boot from the Flash drive.

Though the process with Linux(which flavour?) is not as simple as has been suggested.

Let's go back to your Windows PC. 

https://www.youtube.com/watch?v=xc25J_7JaLg

go to 2:18 on that video where it states that after you try to boot the laptop at least three times, it sends you to the Recovery Environment.

Then let us know if you manage to get to the Recovery Environment.

TheRightOne

Also, post the Service Tag/Express Code of the DELL device in question.
https://www.dell.com/support/home/uk/en/ukbsdt1/
If you cannot get to the Recovery Environment, try Diagnostics.
https://www.youtube.com/watch?v=WDpvQ3qwy1c

debitcardmayhem

This is how , not difficult at all

sudo unetbootin

select the iso select the usb drive click ok

look here