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Thanks for the info above, have today received email confirming flight cancellation and so have stated the cancellation process with Ryanair. Looking at my LH booking its not offering opportunity to advise of flight cancellation through manage booking Im.only getting voucher offer for hotel
Reading instructions it says
If you are in this situation and would prefer to request a cash refund, you can begin that process in Manage My Booking. You will need to take a refund credit note first and follow the stated process to initiate a cash refund request.
Does this mean I have to accept a credit note before requesting refund?
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You shouldn't have to accept any voucher before claiming a cash refund.
There is always a danger on them turning round and saying you accepted a voucher.
New User name as MSE gave me a number in my old one.
" I am not a number! I am a free man!"1 -
cheers for that, I was thinking the same but there is no option for cash refund. Looks like I am going to need to contact them1
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Darrenjo said:cheers for that, I was thinking the same but there is no option for cash refund. Looks like I am going to need to contact themDarrenjo said:cheers for that, I was thinking the same but there is no option for cash refund. Looks like I am going to need to contact themDarrenjo said:cheers for that, I was thinking the same but there is no option for cash refund. Looks like I am going to need to contact them
Holiday booked and paid for in full to go to Majorca the end of this month. They haven't cancelled yet.
I think it is a nightmare getting hold of them. If you can't get hold of them and only option is voucher , can you do chargeback or Sec 75 ?
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Durban said:If you can't get hold of them and only option is voucher , can you do chargeback or Sec 75 ?
New User name as MSE gave me a number in my old one.
" I am not a number! I am a free man!"1 -
From loveholidays Facebook page todayThank you for your continued patience over the recent months. As the government starts to ease travel restrictions and many countries begin re-opening their borders, we’ve outlined below what this means for customers with an upcoming departure:Customers departing up to and including 1st July: All bookings have been cancelled and an email detailing relevant information has been sent to the lead booker. You can also find this information in Manage My Booking.Customers departing between 2nd-5th July: We’ll be in direct contact with you by SMS to understand your travel plans and provide you with the relevant options based on your situation. Please follow the instructions in the SMS when you receive it.Customers travelling from the 6th July onwards: With the government due to provide further details on the easing of travel restrictions this week, we will continue to review bookings and communicate with customers based on this latest government advice. If your booking does need to be cancelled due to UK government advice or government restrictions operating at your holiday destination, we will be in direct contact with you. If you’d like to make any changes to your booking, please do so by visiting Manage My Booking.Customers who have had confirmation from their airlines about changes or cancellations to flights, please let us know by going to “Manage My Booking” and selecting “My flight has changed” so we can advise you of your options. If you have already done this then we are aware of your flight cancellation and will be in contact with customers in departure date order.We will provide further updates as soon as possible and would like to thank you once again for your continued patience. We’re working as quickly as we can to support affected customers and apologise for any delays you may be experiencing in contacting us.The loveholidays teamManage My Booking: http://!!!!!!/MWX650AlPIk
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I booked a holiday for my daughter and her friends.bit was from 28th June to 3rd July. Loveholidays cancelled the hotel but the flight went on 28th. I thought we had booked a package holiday so I do notunot why we are not getting a refund for the entire holiday. Loveholidays say we need to claim from Ryanair but Ryanair day the flight went so no refund. How could we take flights when there is no where to stay. We have only s contract with Loveholidays and booked the whole thing with them. Why is this sondifgicul. Where can I get some help?0
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KarenRentell said:I booked a holiday for my daughter and her friends.bit was from 28th June to 3rd July. Loveholidays cancelled the hotel but the flight went on 28th. I thought we had booked a package holiday so I do notunot why we are not getting a refund for the entire holiday. Loveholidays say we need to claim from Ryanair but Ryanair day the flight went so no refund. How could we take flights when there is no where to stay. We have only s contract with Loveholidays and booked the whole thing with them. Why is this sondifgicul. Where can I get some help?0
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Browntoa said:From loveholidays Facebook page todayThank you for your continued patience over the recent months. As the government starts to ease travel restrictions and many countries begin re-opening their borders, we’ve outlined below what this means for customers with an upcoming departure:Customers departing up to and including 1st July: All bookings have been cancelled and an email detailing relevant information has been sent to the lead booker. You can also find this information in Manage My Booking.Customers departing between 2nd-5th July: We’ll be in direct contact with you by SMS to understand your travel plans and provide you with the relevant options based on your situation. Please follow the instructions in the SMS when you receive it.Customers travelling from the 6th July onwards: With the government due to provide further details on the easing of travel restrictions this week, we will continue to review bookings and communicate with customers based on this latest government advice. If your booking does need to be cancelled due to UK government advice or government restrictions operating at your holiday destination, we will be in direct contact with you. If you’d like to make any changes to your booking, please do so by visiting Manage My Booking.Customers who have had confirmation from their airlines about changes or cancellations to flights, please let us know by going to “Manage My Booking” and selecting “My flight has changed” so we can advise you of your options. If you have already done this then we are aware of your flight cancellation and will be in contact with customers in departure date order.We will provide further updates as soon as possible and would like to thank you once again for your continued patience. We’re working as quickly as we can to support affected customers and apologise for any delays you may be experiencing in contacting us.The loveholidays teamManage My Booking: http://!!!!!!/MWX650AlPIk
Make £2019 in 2019 Challenge - £272.48/£20190 -
I'm not sure to tell you the truth .
I suspect that unless there is a huge difference in flight times or departure airports then noEx forum ambassador
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