Napier Parking - Waterlooville, Hampshire - Now BW Legal

privatepilot

Will compose the letter and send it to their enquires email address. We shall see what they say

privatepilot

I have had a reply from BW Legal and is as follows;
"Good Morning
Thank you for your recent email, the contents of which have been noted on file.

Your position has been noted however, In order to use the facility it is your responsibility to abide by the Terms and Conditions. As the vehicle involved in the contravention failed to display a valid ticket or permit these Terms and Conditions were broken.

Under the BPA Code of Practice, Part B, Section 23 - Recovering unpaid parking charges states, “Where a Parking Charge becomes overdue and before Court Proceedings have commenced, a reasonable sum (which covers the cost of recovering debt) may be added for the debt recovery fees. This sum must not exceed £70 unless prior approval from the BPA has been granted.”.

Under the IPC Accredited Operator Code of Practice, Part E, Schedule 5 – Parking Charges states, “Where a Parking Charge becomes overdue a reasonable sum may be added. This sum must not exceed £60 (inclusive of VAT where applicable) unless Court Proceedings have been initiated”. 

As a result of the breach, Our Client is well within their contractual rights to issue the Parking Charge Notice.

What to do next

Our Client is willing to resolve matters with you on an amicable basis, however, this is contingent on you making immediate arrangements to repay the Outstanding Balance Due within 14 days.

If you cannot afford to pay the Outstanding Balance within 14 days don't worry, Our Client may be willing to accept repayments of the Outstanding Balance at an affordable rate each month.

How to make payment

One of the quickest ways you can review your account is to register on our Customer Portal by visiting - on here, you can make payment or, alternatively, to propose a repayment plan in respect of the outstanding amount.

Alternative, please call us today on 0113 487 0432 if you would prefer to discuss your account with one of our helpful team. We also accept payment by a variety of methods.

Kind Regards,

bwlegal"

What do you recommend my next steps be?

Thanks

Umkomaas

As they are covering two eventualities in their reply (whether the PPC is a BPA member or an IPC member) it surely obvious that this is a template response. There is nothing in that letter (other than I guess your name and address) that suggest it's a bespoke response to you. 

Ignore it, see if they issue proceedings. How are you getting on with your landowner complaint?

D_P_Dance

The BPA Code of practice is not law.  I judge will tell you that the added amount is unlawful.  If this gets to court you can use that letter in your defence. 

Have you complained to your MP. 

privatepilot

Umkomaas said:

As they are covering two eventualities in their reply (whether the PPC is a BPA member or an IPC member) it surely obvious that this is a template response. There is nothing in that letter (other than I guess your name and address) that suggest it's a bespoke response to you. 

Ignore it, see if they issue proceedings. How are you getting on with your landowner complaint?

I am awaiting information from the local council for the business ratepayer information, as their records show it is liquidated company so their records are out of date. 

privatepilot

D_P_Dance said:

The BPA Code of practice is not law.  I judge will tell you that the added amount is unlawful.  If this gets to court you can use that letter in your defence. 

Have you complained to your MP. 

I will ignore the email and wait to see if they take proceedings. 

Re MP, will email them now to complain

beamerguy

privatepilot said:

D_P_Dance said:

The BPA Code of practice is not law.  I judge will tell you that the added amount is unlawful.  If this gets to court you can use that letter in your defence. 

Have you complained to your MP. 

I will ignore the email and wait to see if they take proceedings. 

Re MP, will email them now to complain

Even though we know the BWLegal letter is full of rubbish, they believe it themselves ???.

If you do not respond they will assume you are a mug and proceed to court.  Of course we also know that a court will probably spank them again, they walk in like a blind man.

It is very easy to dismiss their rubbish statement and I strongly suggesr you do reply

KeithP

privatepilot said:

Umkomaas said:

How are you getting on with your landowner complaint?

I am awaiting information from the local council for the business ratepayer information, as their records show it is liquidated company so their records are out of date. 

@privatepilot, any progress?

privatepilot

Hi All,
sorry for the delay, and received a latter in the post today. They gave issued a letter of claim, giving me until 3rd November 2020 to pay £150.00 or reply with a response. Failure to do so they will initiate county court case and provided the estimated costs. 

The council never provided information on the landowner (it is known locally within the community that the land is owned by a single business man, who makes a living off these parking charges). 

What are the suggested next steps? 

Le_Kirk

Go back to the NEWBIE sticky second post for how to respond to LOC.  Chase the council again; did you check on their web site to see if they have an Excel spreadsheet of who pays business rates?  If no response, submit a FOI request.