CEL Letter before action

kevalicat

Do you guys think I should be continuing the process with this? I am not checking if it is still outstanding and haven't sent the SAR as yet, just don't know how this would look in court if they ever went that far. 

D_P_Dance

Nine times out of ten these tickets are scams, so consider complaining to your MP, it can cause the scammer extra costs and work, and has been known to get the charge cancelled.

Parliament is well aware of the MO of these private parking companies, many of whom are former clampers, and on 15th March 2019 a Bill was enacted to curb the excesses of these shysters. Codes of Practice are being drawn up, an independent appeals service will be set up, and access to the DVLA's date base more rigorously policed, persistent offenders denied access to the DVLA database and unable to operate.

Hopefully life will become impossible for the worst of these scammers, but until this is done you should still complain to your MP, citing the new legislation.

http://www.legislation.gov.uk/ukpga/2019/8/contents/enacted

Just as the clampers were finally closed down, so hopefully will many of these Private Parking Companies.

kevalicat

Coupon-mad, would you carry on with this or take it as closed? It is still outstanding on the website.

nosferatu1001

I would take it as closed, personally.

BTW I dont know what you mean by "carry on" - the ball is in their court. You either pay, or wait for them to respond to the appeal, or something else. 
You, as a consumer, are entitled to RELY ON any written communication. You are relying on this, which states the appeal is successful
AND
In any case where the wording is ambiguous, the most favourable wording is what you get to use as a consumer. SO, again, you win. 
Hold fire. I really dont know what elser you can do right now anyway. 

kevalicat

Ok thanks.

kevalicat

Hi all, hope you are keeping well. I have today received an email from CEL titled Right of Access Request and they list the documentation they hold relating to the PCN.  I didn't request an SAR, is this what they have supplied do you think?     

Le_Kirk

Seems to be the same thing according to Auntie Google.

kevalicat

Thanks, no idea why they just sent it, it doesn't cover everything I would have asked for anyway. Guess I will just wait for the written response to the appeal they claim will be posted withing 14 days.  

beamerguy

Sounds like CEL have been to the same "mad hatters" tea party like the rest of them

kevalicat

Post has arrived and the Munters haven't managed to respond 'within 14 days in letter form'. Would you continue to ignore or should I chase them for confirmation the appeal was successful?