Halifax Reward Account changing to £3 charge with “lifestyle rewards”

portenio

granta said:

portenio said:

granta said:

portenio said:

granta said:

Does going below £0 balance for 2 minutes (by accident!) disqualify you from earning the reward that month?  

No.
Halifax ask us to have greater than 0 balance by midnight to be on track for the reward.
It's mentioned in the FAQs.

Thanks portenio. I have selected the £500 debit card payment option so assuming the same applies to that as well? We'll see when my app tracker updates!

Welcome.
This a good question as DC payments can take up to 3 working days to clear in your Halidax transactions list. As such please do not leave it to the end of the month as it  may roll over to the first or second of the next month, the clearance that is. And in this scenario you would miss out.
My strategy is to get the DC payment out of the way first thing in the month.
Good luck!

Thanks. What i meant was, does the rule about ensuring your balance does not go below 0 at midnight also apply to people who have selected the debit card option? That's what i have selected but earlier today, i accidentally went below 0 for 2 minutes(!) so want to check if i would qualify for the reward. I've already made £500 DC payment earlier in the month as you suggested.

It indeed applies to you and to everyone who's in the new scheme.
For all options balance must be > 0 or you won't get the reward for that month.
Hence why it's one bullet point in the tracker in fact.
I think I read in the FAQs that balance = 0 is also accepted but I wouldn't risk it.
Key point is being overdrawn for 2 minutes or hours makes no difference, as long as your balance is positive before midnight you are fine.

granta

portenio said:

granta said:

portenio said:

granta said:

portenio said:

granta said:

Does going below £0 balance for 2 minutes (by accident!) disqualify you from earning the reward that month?  

No.
Halifax ask us to have greater than 0 balance by midnight to be on track for the reward.
It's mentioned in the FAQs.

Thanks portenio. I have selected the £500 debit card payment option so assuming the same applies to that as well? We'll see when my app tracker updates!

Welcome.
This a good question as DC payments can take up to 3 working days to clear in your Halidax transactions list. As such please do not leave it to the end of the month as it  may roll over to the first or second of the next month, the clearance that is. And in this scenario you would miss out.
My strategy is to get the DC payment out of the way first thing in the month.
Good luck!

Thanks. What i meant was, does the rule about ensuring your balance does not go below 0 at midnight also apply to people who have selected the debit card option? That's what i have selected but earlier today, i accidentally went below 0 for 2 minutes(!) so want to check if i would qualify for the reward. I've already made £500 DC payment earlier in the month as you suggested.

It indeed applies to you and to everyone who's in the new scheme.
For all options balance must be > 0 or you won't get the reward for that month.
Hence why it's one bullet point in the tracker in fact.
I think I read in the FAQs that balance = 0 is also accepted but I wouldn't risk it.
Key point is being overdrawn for 2 minutes or hours makes no difference, as long as your balance is positive before midnight you are fine.

Thank you, that's most helpful.

TempUsername03052020

For those who didn't get paid £2 reward on 1st June, please check your account now as it seems mine was credited yesterday (5th May)

badger09

TempUsername03052020 said:

For those who didn't get paid £2 reward on 1st June, please check your account now as it seems mine was credited yesterday (5th May June)

Fixed that for you

Ashen

I didn't request my account to be kept as a Reward Account, but have since signed up for Rewards Extra for 12 months via the app. Wonder if they'll keep my choice active.

polymaff

My Reward account is still flagged as a Reward Account, but is still showing how the Reward is £2 per month.  Clicking through further I am told, though, that I have selected the £5 on £500 spent via Debit Card - and there's a sting in the fine detail:

See https://forums.moneysavingexpert.com/discussion/6153411/halifax-reward-extras

It also invites me to use their "Tracker" to see how I'm doing in meeting the criteria, This currently tells me that £X has been paid into my account so far this month - which is about a quarter of the true amount.

So, what do Halifax mean by the terms queried in the above link - and in this tracker system?  (Have asked HX - they don't know.)

General_Grant

polymaff said:

My Reward account is still flagged as a Reward Account, but is still showing how the Reward is £2 per month.  Clicking through further I am told, though, that I have selected the £5 on £500 spent via Debit Card - and there's a sting in the fine detail:

See https://forums.moneysavingexpert.com/discussion/6153411/halifax-reward-extras

It also invites me to use their "Tracker" to see how I'm doing in meeting the criteria, This currently tells me that £X has been paid into my account so far this month - which is about a quarter of the true amount.

So, what do Halifax mean by the terms queried in the above link - and in this tracker system?  (Have asked HX - they don't know.)

Does the figure match with an earlier point in the month - it may be a delay of a day or two before the tracker catches up.

polymaff

General_Grant said:

polymaff said:

My Reward account is still flagged as a Reward Account, but is still showing how the Reward is £2 per month.  Clicking through further I am told, though, that I have selected the £5 on £500 spent via Debit Card - and there's a sting in the fine detail:

See https://forums.moneysavingexpert.com/discussion/6153411/halifax-reward-extras

It also invites me to use their "Tracker" to see how I'm doing in meeting the criteria, This currently tells me that £X has been paid into my account so far this month - which is about a quarter of the true amount.

So, what do Halifax mean by the terms queried in the above link - and in this tracker system?  (Have asked HX - they don't know.)

Does the figure match with an earlier point in the month - it may be a delay of a day or two before the tracker catches up.

No, it is several times less than that credited on 1st June alone!  I can't fit their figure to any consecutive groups of days at all!

BTW the new exclusion under Reward Extras regarding Debit Card transactions is "When you make a money transfer to another account.".  When does anything you do with a Debit Card not involve a money transfer to another account?

Fingerbobs

polymaff said:

General_Grant said:

polymaff said:

My Reward account is still flagged as a Reward Account, but is still showing how the Reward is £2 per month.  Clicking through further I am told, though, that I have selected the £5 on £500 spent via Debit Card - and there's a sting in the fine detail:

See https://forums.moneysavingexpert.com/discussion/6153411/halifax-reward-extras

It also invites me to use their "Tracker" to see how I'm doing in meeting the criteria, This currently tells me that £X has been paid into my account so far this month - which is about a quarter of the true amount.

So, what do Halifax mean by the terms queried in the above link - and in this tracker system?  (Have asked HX - they don't know.)

Does the figure match with an earlier point in the month - it may be a delay of a day or two before the tracker catches up.

No, it is several times less than that credited on 1st June alone!  I can't fit their figure to any consecutive groups of days at all!

BTW the new exclusion under Reward Extras regarding Debit Card transactions is "When you make a money transfer to another account.".  When does anything you do with a Debit Card not involve a money transfer to another account?

Is that exclusion new? I thought it had been in there for a while, if not all along?

While I acknowledge that it isn't strictly-speaking a "money transfer" I assume what they mean by this is that a debit card deposit into another account won't qualify.

masonic

Fingerbobs said:

polymaff said:

General_Grant said:

polymaff said:

My Reward account is still flagged as a Reward Account, but is still showing how the Reward is £2 per month.  Clicking through further I am told, though, that I have selected the £5 on £500 spent via Debit Card - and there's a sting in the fine detail:

See https://forums.moneysavingexpert.com/discussion/6153411/halifax-reward-extras

It also invites me to use their "Tracker" to see how I'm doing in meeting the criteria, This currently tells me that £X has been paid into my account so far this month - which is about a quarter of the true amount.

So, what do Halifax mean by the terms queried in the above link - and in this tracker system?  (Have asked HX - they don't know.)

Does the figure match with an earlier point in the month - it may be a delay of a day or two before the tracker catches up.

No, it is several times less than that credited on 1st June alone!  I can't fit their figure to any consecutive groups of days at all!

BTW the new exclusion under Reward Extras regarding Debit Card transactions is "When you make a money transfer to another account.".  When does anything you do with a Debit Card not involve a money transfer to another account?

Is that exclusion new? I thought it had been in there for a while, if not all along?

While I acknowledge that it isn't strictly-speaking a "money transfer" I assume what they mean by this is that a debit card deposit into another account won't qualify.

It's been there for a while and its interpretation has been subject to quite a bit of discussion already.

All debit card transactions are, in essence, the transfer of money from one account to another. It is unlikely to include the transfer of money to a merchant for goods and services, and people have already confirmed that they appear to have qualified for things that could constitute depositing funds to another financial account in their name. So the mystery remains. Perhaps there is to be a list of specifically excluded items and people will find what works one month will cease to work the next. Though I'm not sure how they would do so in a clear, fair and not misleading manner.