Regular Savings Accounts: The Best Currently Available List!

ForumUser7

liamcov said:

Are any of these internet/app issues connected?

Market Harb down the other day; today Santander has been patchy and Coop has been down all afternoon and still is??

LBG had issues yesterday as well.

dekkard

liamcov said:

Are any of these internet/app issues connected?

Market Harb down the other day; today Santander has been patchy and Coop has been down all afternoon and still is??

Possibly if they all have something in common, ie they all use the same third-party service to carry out their operations.

wiseonesomeofthetime

jameseonline said:

wiseonesomeofthetime said:

I cannot get my Zopa app to load and the incompetent customer service seem incapable of changing that, so I'll be closing mine down. No point having an app-based account, if you cannot access it via the app.

Have you got the most upto date app/got a compatible phone?

If so uninstall and reinstall, maybe restart your phone too

Yes, yes, and yes, tried that. Still no joy!

wiseonesomeofthetime

SFindlay said:

wiseonesomeofthetime said:

I cannot get my Zopa app to load and the incompetent customer service seem incapable of changing that, so I'll be closing mine down. No point having an app-based account, if you cannot access it via the app.

Sounds more like a user problem than a customer service problem!! They can't provide everyone with suitable equipment and IT knowledge, they can only sort problems at their end. 

App seems to be fine, I updated to newer version and upon logging in was invited to open bank account which was all done in less than 5 minutes. Once that's open the App shows bank account and savings hub, simply click on Smart Savings Hub and select the regular saver which takes seconds to open.

As they've said its all Beta version so they're expecting issues but I have to say it was all very smooth for me using an Android device running on most recent versions of operating system and App.

That's not what this screen suggests 🤔🤷‍♂️

Kim_13

Overfunded amount just arrived back from Principality - so less than 12 hours in my case.

ChewyyBacca

My Saffron Small Saver is maturing on 4 Oct, Friday. What should be my next course of action?

1. Should I let it mature & wait for the maturity instructions to be executed i.e., new Small Saver opened with £50 & rest proceeds to be credited to my nom acct? Would I be able to access remaining funds: 550+18.61 in my nominated acct on Friday or should I expect credit  on Monday? Will the new Small saver be opened on Friday 4 Oct automatically or is there a waiting period of a day or so?
OR

2. Should I withdraw all the funds now to my nom acct & wait for the interest £18.61 to be credited to the nom account later? And open a new small saver myself either on Friday or Monday, whenever the system allows?

Descrabled

Saffron Small Saver

Saffron pay on same day. If you have given instructions already, then the interest will be added on Friday, the new small saver (same account no) will be credited with £50, and the balance including interest will arrive in your nominated account on Friday afternoon.

I have used Saffron for 8 years and still have my original account number and this technique has always been followed.

gt94sss2

ChewyyBacca said:

My Saffron Small Saver is maturing on 4 Oct, Friday. What should be my next course of action?

1. Should I let it mature & wait for the maturity instructions to be executed i.e., new Small Saver opened with £50 & rest proceeds to be credited to my nom acct? 

Option 1., I would expect your Saffron account number to remain unchanged and be used for your"new" RS

allegro120

ChewyyBacca said:

My Saffron Small Saver is maturing on 4 Oct, Friday. What should be my next course of action?

1. Should I let it mature & wait for the maturity instructions to be executed i.e., new Small Saver opened with £50 & rest proceeds to be credited to my nom acct? Would I be able to access remaining funds: 550+18.61 in my nominated acct on Friday or should I expect credit  on Monday? Will the new Small saver be opened on Friday 4 Oct automatically or is there a waiting period of a day or so?
OR

2. Should I withdraw all the funds now to my nom acct & wait for the interest £18.61 to be credited to the nom account later? And open a new small saver myself either on Friday or Monday, whenever the system allows?

Mine matured in March. I called Saffron in advance and instructed them to open new Small Saver, put £50 in there and transfer the rest to my nominated account.  That worked, maturity day fell on Sunday but i still received my money and saw new account opened on that date.

Edit: Actually not a new account, the account number stayed the same, just had to start depositing from scratch.  Works the same as with Halifax RS.

jameseonline

I always request everything to go to my Saffron easy access account then request funds from there, which Saffron always do, saves having a new maturity account.