Regular Savings Accounts: The Best Currently Available List!

fun4everyone

fun4everyone said:

No luck with co-op for me.  A week after application made and received email stating so still no reg saver.  I didn't even wonder about it till 5-6 days had passed tbh.  I did send them a polite message on online banking so I will just leave it at that, if i dont get it I dont get it.  I guess if a month goes past and ive heard nothing i would have some grounds for a complaint but lifes too short.

Ok bizarre updates on my co-op regular saver application. Now over two weeks since application made and no savings account open for me. I did send a polite message a week ago which they took there time replying to but eventually replied asking me for the application number. Of course there is no application number on the email confirming - so I called in to explain and ask whats up. The lady who answered the phone found my application, told me it had been accepted and would appear in my internet banking over the next couple of working days. Amazing I thought. However another week passed and nothing appeared. Now today I have received a letter in the post asking me to upload photos of my ID documents to get my regular saver open. I find this extremely bizarre. 1) I was told the application had been successful already 2) Why did they accept me as a customer and open a current account for me with electronic checks, but for an associated savings account they now want photos and documents? Crazy. In all honesty I think they are trying to hinder me from opening the savings account but were happy to accept a new customer for a current account.

PowerSavingMode

fun4everyone said:

fun4everyone said:

No luck with co-op for me.  A week after application made and received email stating so still no reg saver.  I didn't even wonder about it till 5-6 days had passed tbh.  I did send them a polite message on online banking so I will just leave it at that, if i dont get it I dont get it.  I guess if a month goes past and ive heard nothing i would have some grounds for a complaint but lifes too short.

Ok bizarre updates on my co-op regular saver application. Now over two weeks since application made and no savings account open for me. I did send a polite message a week ago which they took there time replying to but eventually replied asking me for the application number. Of course there is no application number on the email confirming - so I called in to explain and ask whats up. The lady who answered the phone found my application, told me it had been accepted and would appear in my internet banking over the next couple of working days. Amazing I thought. However another week passed and nothing appeared. Now today I have received a letter in the post asking me to upload photos of my ID documents to get my regular saver open. I find this extremely bizarre. 1) I was told the application had been successful already 2) Why did they accept me as a customer and open a current account for me with electronic checks, but for an associated savings account they now want photos and documents? Crazy. In all honesty I think they are trying to hinder me from opening the savings account but were happy to accept a new customer for a current account.

Very odd. I wonder what would happen if you applied for the saver again... (And take screenshots, perhaps.)

fun4everyone

DJDools said:

Very odd. I wonder what would happen if you applied for the saver again... (And take screenshots, perhaps.)

Thanks, yes its odd. What you say might work, but I am just gonna leave it as one application to save it becoming even more of a mess. Trying to call them to ask about it and am told wait time is over 60 minutes. I'll upload what they ask I think and wait and see what happens. I was willing to just let it go before but asking for KYC to open it has annoyed me a little, they already opened my current account !!!!!!. I'll upload what they ask and if its not opened after that I will complain and ask 1) Why was I told application successful and it would appear in online banking when that wasn't true. 2) Why was I asked for identity documents to open an associated savings account, when my details had already been approved for a current account which was opened a month previously.

It's not lost on me the letter asking for ID is headlined "We are looking forward to welcoming you to the Co-operative Bank".  I've already been accepted and welcomed in !!!!!!.

granta

fun4everyone said:

fun4everyone said:

No luck with co-op for me.  A week after application made and received email stating so still no reg saver.  I didn't even wonder about it till 5-6 days had passed tbh.  I did send them a polite message on online banking so I will just leave it at that, if i dont get it I dont get it.  I guess if a month goes past and ive heard nothing i would have some grounds for a complaint but lifes too short.

Ok bizarre updates on my co-op regular saver application. Now over two weeks since application made and no savings account open for me. I did send a polite message a week ago which they took there time replying to but eventually replied asking me for the application number. Of course there is no application number on the email confirming - so I called in to explain and ask whats up. The lady who answered the phone found my application, told me it had been accepted and would appear in my internet banking over the next couple of working days. Amazing I thought. However another week passed and nothing appeared. Now today I have received a letter in the post asking me to upload photos of my ID documents to get my regular saver open. I find this extremely bizarre. 1) I was told the application had been successful already 2) Why did they accept me as a customer and open a current account for me with electronic checks, but for an associated savings account they now want photos and documents? Crazy. In all honesty I think they are trying to hinder me from opening the savings account but were happy to accept a new customer for a current account.

I had a similar situation in that my online application was never recognised. I tried 3 times and each time got a holding email but no application number. I sent several secure messages but they could not trace any of the applications!

In the end, they offered me a telephone appointment and it was opened within 30 minutes. I had to persist with the secure messages to arrange this though as the telephone wait time was over 1 hour each time. They are still investigating the online failures. Perhaps you could if you could arrange a pre-arranged call?

fun4everyone

granta said:

I had a similar situation in that my online application was never recognised. I tried 3 times and each time got a holding email but no application number. I sent several secure messages but they could not trace any of the applications!

In the end, they offered me a telephone appointment and it was opened within 30 minutes. I had to persist with the secure messages to arrange this though as the telephone wait time was over 1 hour each time. They are still investigating the online failures. Perhaps you could if you could arrange a pre-arranged call?

This is good info thanks a lot. Does sound similar, I will try a couple more messages before doing anything. They really make it difficult to open this savings account.

ForumUser7

Lloyds CL MS 6.25

Withdrawn all funds to close and get interest ahead of tax year. Balance £0. Both app and website say can’t close for some reason and need to go to branch or call. Anyone had this and been able to fix it without human intervention please? Not doing the renewal trick, as not long left before can open another due to anniversary and don’t want to annoy Lloyds.

ForumUser7

Did anyone else have the Ecology Regular Saver (and Easy Access) Direct Debits bounce back to their current accounts yesterday please? Account had sufficient funds, so not sure why. Thank you

pokemaster

Yes, I have the Reg Sav, I sent them a secure message, their reply was they know they are having issues at the minute and will get back to me when its fixed. Hope its not the end of DDs to them.

ForumUser7

pokemaster said:

Yes, I have the Reg Sav, I sent them a secure message, their reply was they know they are having issues at the minute and will get back to me when it’s fixed. Hope it’s not the end of DDs to them.

Oh no, hoping it doesn’t mess up my Blue Rewards!

simonsmithsays

ForumUser7 said:

Did anyone else have the Ecology Regular Saver (and Easy Access) Direct Debits bounce back to their current accounts yesterday please? Account had sufficient funds, so not sure why. Thank you

Another one here where the DD should have gone out yesterday but hasn't from an account which needs it as a DD