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Disabilty discrimination from Bank of Scotland

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Disabilty discrimination from Bank of Scotland

79 replies 1.9K views
50Twuncle50Twuncle Forumite
10.3K posts
Part of the Furniture 1,000 Posts Name Dropper Newshound!
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I have a serious complaint about the BOS - They do not have any way that a non-speaking customer can contact them  !
They have NO live chat - on non business accounts
They have NO customer support email
They only have a  phone number
They do claim to have a TXT number - but I have txt them several times over the last week - no response
"We want to help you in any way we can. If you have a hearing or speech impairment you can use Typetalk whenever you contact us, or you can use Textphone on {0800 389 1286}"
AVOID BANK OF SCOTLAND !
Things will get better
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