New Forum Snagging

Painkiller

When you edit the title of a thread, the url changes. If someone has bookmarked that thread in their web browser before that edit is made, will the bookmark still work afterwards?

Can no longer edit the title of a thread by double-clicking on it in the forum view.

People's long signatures are between the Entered/Skipped buttons and the Thanks button. Can we have the option to not display signatures by default and then users can turn them on if they want to read the life story, trials and tribulations of the person who posted the thread?

Pasted email addresses for competitions no longer become a hyperlink automatically.

Deleted PMs from the last 10 years have appeared in my inbox as conversations. I'm wondering if any data laws have been breached by keeping deleted messages for that long.

trix-a-belle

although its not something that was on the old forum, as you are clearly going to have to make further updates, it would be really useful if the poster who started the thread was identifiable when making further posts in that thread (another forum I use tags their subsequent posts with 'Original Poster'), its become more and more frequent that people jump on with their 'similar' problem rather than starting their own and can mean the person who started the thread gets lost

redux

This isnt a glitch report, as I've found the solution myself,  but it may help some but not all people with the empty column on the right. Sorry if it waffles on a bit..

Compared to a lot of people, I'm relatively happy so far with the new format 

Some people mentioned the displayed width on phone or tablet. That's one of the things I like, as it's now full width without the empty column on the right, and the former sidebar has shifted to underneath. But I've seen that other people have had exactly the reverse happen.

I usually have the tablet in landscape orientation, as I mostly hold it in mid air and type with both thumbs. The other day, turning to portrait, it was still fine.

This morning, turning to portrait, I was back with a white band on the right, thread only 60% of display width. I was about to come and declare this as a new issue, but I've found out why and fixed it.

Yesterday evening I cleared all browser cookies. So I'd brought back the cookie warning banner across the top of the page, and this seems to be a default rather than floating width. Soon as I cleared it, the thread column is back to full screen width in portrait mode.

I hope that helps a couple of people. If not, sorry for the long winded waste of space.

mgdavid

redux said:

This isnt a glitch report, as I've found the solution myself,  but it may help some but not all people with the empty column on the right. Sorry if it waffles on a bit..

Compared to a lot of people, I'm relatively happy so far with the new format 

Some people mentioned the displayed width on phone or tablet. That's one of the things I like, as it's now full width without the empty column on the right, and the former sidebar has shifted to underneath. But I've seen that other people have had exactly the reverse happen.

I usually have the tablet in landscape orientation, as I mostly hold it in mid air and type with both thumbs. The other day, turning to portrait, it was still fine.

This morning, turning to portrait, I was back with a white band on the right, thread only 60% of display width. I was about to come and declare this as a new issue, but I've found out why and fixed it.

Yesterday evening I cleared all browser cookies. So I'd brought back the cookie warning banner across the top of the page, and this seems to be a default rather than floating width. Soon as I cleared it, the thread column is back to full screen width in portrait mode.

I hope that helps a couple of people. If not, sorry for the long winded waste of space.

Anyone know how to get the same effect but on a PC (W10 + Firefox)?

fun4everyone

Sea_Shell said:

Have you tried turning it to landscape.  Page 1 shows for me when I do.

Ahhh you have the solution thanks.  I lock my phone in portrait mode so this will no doubt be it.  There is no reason not to have the number "1" visible on portrait mode, the old forums managed it perfectly well and there is enough space.  Poor design.  They could at least fix the "..." icon so pressing it actually does something.

Frogletina

EssexHebridean said:

Frogletina said:

I'm not getting any email notifications now and I've not changed any of my settings!

Opposite here - I AM getting notifications, and have a lot of subscriptions so my inbox is now flooded with them meaning I'm missing emails I actually need to see. 

Also can't see an opt-out for the email notification when bookmarking a thread? 

I have found 229 messages in my spam folder. This is odd because on the first day they were coming into my inbox.
The settings for the emails I did find by trial and error. However, the tick boxes cannot be seen on portrait view on my mobile, hence it took me a while to find them, on landscape. Not intuitive at all.

SuiDreams

Is there a fix to allow you to view long posts yet, I can only see a couple of lines of text

Swipe

Every so often I'll get the following message when trying to access the forum:

Error 1014 Ray ID: 562ee7bc4b00f41f • 2020-02-10 14:52:09 UTC

custardy

TaxedLoafer said:

custardy said:

StumpyPumpy said:

fatewise said:

franklee said:

custardy said:

Forum admins set limits on the number of PM capacity available to users.
Theres no (IME) limit in the software. When I was mod on a couple of forums I had unlimited space.
so it seems on the new software they have given more space to users. So you get the capacity to have more messages.
Likely PM data wouldnt be purged from the servers unless it became space critical
Keep in mind none of your data is 'private' on this forum from those running the site.

Thank you for the explanation. I guessed moderators can read private messages, but that's only a few people and I thought that wouldn't persist after the PM had been deleted, so only for a small window of time. Looks like I was naive in thinking delete meant delete rather than hide from the user and retain for many years (how many?).  Were there any forum terms and conditions that explained what delete actually meant?

I don't know of any forum worth it's salt where delete means delete; it simply means removed from display. Why? Well for the site's own legal protection.

You ask about what terms and conditions allow this? See term 7.1 which I think covers it

...when you post text, images, video or other media, you expressly grant us a perpetual, fully transferable, worldwide royalty-free licence to republish that text on our Site and to use/redistribute/make available and/or sell that text in any format and on any platform, either now known or hereinafter invented anywhere in the world as part of an edited compilation or otherwise....

The term 7.1 in the t&c's explicitly refers to posts not private messages and is to protect MSE as a publisher in exactly the same way as, say, writing an article for The Times or a letter to the editor for publication. It applies to this post I am making on this forum. It categorically does not cover the situation with Private Messaging.

I am not a lawyer but I cannot believe there is a legally justifiable reason to keep deleted private messages for 15 years as has been reported here.  Even Google Mail (GMail) only keeps deleted emails for 60 days max (they claim 30 days but it actually depends where they are in their backup cycle) Obviously, this excludes retention by court order under eg terrorist legislation but these are people specific not global in application.

Some companies and government offices have either specific legal requirements or policies to keep all organisational communications forever none of which has any relevance to the behaviour of MSE with regard to private messages and cannot be used to justify it. You cannot even justify it as an "anti-harassment" measure as if I send you a private message threatening you and then delete it irrecoverably (as it should be) you still retain a copy to show to the appropriate authorities if you wish. Article 17 of the GDPR enshrines the "right to erasure" aka the "right to be forgotten": this applies to various circumstances but the appropriate one here is that the data subject removes their consent for the company (MSE) to hold the data and I think that clicking on a button marked "delete" rather than "archive" or "hide" next to an item labelled as a "Private Message" would count as the removal of consent.

SP

#They dont have to 'keep' anything. simply not delete it from the database
If you want to enforce the right to be forgotten then request your account be deleted.

Hi custardy, I want to do this please I have not used money saving expert for years and do not want this account but I cant find an option to delete it . can you tell me where it is and when I select it will all my personal info be removed. I want everything removed. I cant delete posts because threads are closed but that is ok I just want my private stuff gone as I dont want it now. I need to know it will be propery gone before I delete it.

If people just went round deleting all their posts. threads ould become pointless
Deleting your account is covered in the FAQs linked on every page.
https://help.moneysavingexpert.com/hc/en-us/articles/360000201847-How-do-I-delete-my-forum-account-

Le_Kirk

Coupon-mad said:

Thirdly, why can't we underline a word in our posts, or where is that option?

C-m highlight the text and hit Ctrl + U, like this
BTW.  I don't see a cancel edit button. ETA - just seen it.