Vodafone broadband - good, bad?

Spir4

Right, I'll get in touch with Vodafone then.

Thanks!

societys_child

And about 3 times a day there's just no internet for a couple of minutes.

About 3 times a day, everyday? Most likely due to OR. engineers working in the local cabinets, connecting new customers, re-routing, and whatever else they spend their time doing in there. It happens, especially if you're in a densely populated area.


The speeds you get are down to the local infrastructure, locality, distance from cabinet and quality of the wires from cab to your premises.
What speeds do actually get?


Believe the £21.50 includes your line rental? Makes it quite cheap really.

Browntoa

There are blocks called "krone strips" in the cab for connecting your to exchange. There are known issues with some strips.

AndyPK

What issues browntoa?

Not grip the wires? Corrosion ?

Spir4

societys_child wrote: »

About 3 times a day, everyday? Most likely due to OR. engineers working in the local cabinets, connecting new customers, re-routing, and whatever else they spend their time doing in there. It happens, especially if you're in a densely populated area.
The speeds you get are down to the local infrastructure, locality, distance from cabinet and quality of the wires from cab to your premises.

I take it the £21.50 includes your line rental? Makes it quite cheap really.

Well practically every day yeah. The annoying thing is that it takes a while for the router to get its full speed again for some reason. Something like 24h. But everytime the connection drops that process starts all over again, so it just stays slow.
I'm not in a densely populated area so I highly doubt there's someone working daily in the cabinet I'm connected to.

Before this annoying month I actually had speeds around 79Mbit for an extended period of time, so it's definitely possible.

I've contacted Vodafone. They made me hard reset the modem, and connect it to the "test socket" on my master socket. They'll also get an engineer to contact me.

[Deleted User]

Spir4 wrote: »

Well practically every day yeah. The annoying thing is that it takes a while for the router to get its full speed again for some reason. Something like 24h. But everytime the connection drops that process starts all over again, so it just stays slow.
I'm not in a densely populated area so I highly doubt there's someone working daily in the cabinet I'm connected to.

Before this annoying month I actually had speeds around 79Mbit for an extended period of time, so it's definitely possible.

I've contacted Vodafone. They made me hard reset the modem, and connect it to the "test socket" on my master socket. They'll also get an engineer to contact me.

When you connected the router to the test socket were you also using a wired connection to the router or was it WiFi?

It does sound like an external issue TBH. And ignore "experts" at work because they're obviously clueless

Browntoa

AndyPK wrote: »

What issues browntoa?

Not grip the wires? Corrosion ?

Your line gets connected , works fine . Later other engineer works on can on same strips , it seems to loosen the earlier connection sometimes making them susceptible to road vibration . Reterminate the original pair and it works .

Cab near me was prone to this , problems vanished when it was upgraded to fibre

Spir4

Colin_Maybe wrote: »

When you connected the router to the test socket were you also using a wired connection to the router or was it WiFi?

It does sound like an external issue TBH. And ignore "experts" at work because they're obviously clueless

No I've never used a wired connection, alsways wifi. But when it drops it's not the wifi that drops because when it drops I get that webpage from Vodafone saying I've lost my connection, and on that webpage there's a reconnect button. That restarts the router.

My master socket has one of those removable faceplates where the faceplace has a built in splitter. I've removed that faceplate and connected another splitter to the socket that faceplate was plugged into, but there's not really a test socket in there I think.

[Deleted User]

Spir4 wrote: »

No I've never used a wired connection, alsways wifi. But when it drops it's not the wifi that drops because when it drops I get that webpage from Vodafone saying I've lost my connection, and on that webpage there's a reconnect button. That restarts the router.

My master socket has one of those removable faceplates where the faceplace has a built in splitter. I've removed that faceplate and connected another splitter to the socket that faceplate was plugged into, but there's not really a test socket in there I think.

That probably is the test socket, you need to plug your router directly into it without any splitter or additional micro filters and then connect the computer to the router via a cable. This will rule out any cable or WiFi issues.

littleboo

Spir4 wrote: »

Well practically every day yeah. The annoying thing is that it takes a while for the router to get its full speed again for some reason. Something like 24h. But everytime the connection drops that process starts all over again, so it just stays slow.
I'm not in a densely populated area so I highly doubt there's someone working daily in the cabinet I'm connected to.

Before this annoying month I actually had speeds around 79Mbit for an extended period of time, so it's definitely possible.

I've contacted Vodafone. They made me hard reset the modem, and connect it to the "test socket" on my master socket. They'll also get an engineer to contact me.

If you’re testing using a speed test site, you should always test with a wired connection, although I think Vodafone use the routers sync speed as their measure. If rebooting the router fixes the problem issue, it could be a router problem