Virgin Money Current Account

colsten

Have you tried to resume your application? https://uk.virginmoney.com/current-accounts/your-application

Or just to start again?

Ed-1

colsten said:

Have you tried to resume your application? https://uk.virginmoney.com/current-accounts/your-application

Or just to start again?

Didn't get as far as setting up a password so can't.

colsten

But you can start again

Ed-1

colsten said:

But you can start again

Actually I can't start again (it says you look familiar... have you already started an application?) but I've realised I didn't need a password to resume the application. I've progressed it to here now:

pfpf

solved. even though the account was open she went back to "continue application" and the option to switch came back up.

how on earth do you start the switch?
OH has opened an account online but the whole process was so glitchty with freezing screens. anyway, the account is open and she is logged in but no option was ever given to switch probably due to glitches, but she can't see the option to switch either. please someone tell me there is an online method within the account as my OH hates calling financial institutions. the "4 minute wait" for live chat is now at 30 mins.

colsten

pfpf said:

solved. even though the account was open she went back to "continue application" and the option to switch came back up.

how on earth do you start the switch?
OH has opened an account online but the whole process was so glitchty with freezing screens. anyway, the account is open and she is logged in but no option was ever given to switch probably due to glitches, but she can't see the option to switch either. please someone tell me there is an online method within the account as my OH hates calling financial institutions. the "4 minute wait" for live chat is now at 30 mins.

From here, she might be able to use the "continue where you left it" : https://uk.virginmoney.com/current-accounts/pca/switching

colsten

@ED-1, sounds as if you are a little further than before. Good luck with your code!

qwert10

Once you get the letter in the post with the code and apply it can we assume that the account is open and will rceive details in the post? A tad tiresome.Everyone seems to be having difficulties.

kaMelo

qwert10 said:

Once you get the letter in the post with the code and apply it can we assume that the account is open and will rceive details in the post? A tad tiresome.Everyone seems to be having difficulties.

This is nothing new, both myself and OH had the same thing happen when opening our first accounts.
The code comes in a few days, once you use it your account is open. 

qwert10

Thanks KaMelo!