IMPORTANT: Please make sure your posts do not contain any personally identifiable information (both your own and that of others). When uploading images, please take care that you have redacted all personal information including number plates, reference numbers and QR codes (which may reveal vehicle information when scanned).
We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

UKPC - Point of appeal - Invalid Parking Charge Reference

Options
1246

Comments

  • Redx said:
    Are you saying that the email at the bottom of this page https://www.ukparkingcontrol.com/privacy-policy/ is invalid and unusable even though they only updated that page 6 months ago ??
    Yes that's exactly what I'm saying:

    Delivery has failed to these recipients or groups:

    DPO@ukparkingcontrol.com (MAITTO:DPO@ukparkingcontrol.com)
    Your message couldn't be delivered. Despite repeated attempts to deliver your message, querying the Domain Name System (DNS) for the recipient's domain location information failed. Coupon-mad said: Use the email:
    appealmoreinfo@ukparkingcontrol.com
    ...and do not imply who was driving.  Tell them their DPO email is bouncing and you want a SAR, and attach your V5C to confirm your data and address.  Tell them as well that no NTK was served due to an old address and so you are appealing as son as you were made aware of the PCN, as the signs at the site are abysmal, and you want a POPLA code. Thanks Coupon-mad; only problem is I haven't had the V5C back yet, will utility bills do? I will organize appeal then with a copy of the returned email to the DPO. The signs at the site are many and from different companies as well; there seems to be different areas in the same car park where different operators work, it's a mess!
  • Redx
    Redx Posts: 38,084 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    2 recent Utility bills are fine , redact the copies but leave your name , address and date intact

    If necessary , post the SAR plus I D proof to the address on that page , plus complain about the email failure
  • Redx said:
    Are you saying that the email at the bottom of this page https://www.ukparkingcontrol.com/privacy-policy/ is invalid and unusable even though they only updated that page 6 months ago ??
    Yes, exactly:

    Delivery has failed to these recipients or groups:

    DPO@ukparkingcontrol.com (MAITTO:DPO@ukparkingcontrol.com)
    Your message couldn't be delivered. Despite repeated attempts to deliver your message, querying the Domain Name System (DNS) for the recipient's domain location information failed.
  • Use the email:
    appealmoreinfo@ukparkingcontrol.com
    ...and do not imply who was driving.  Tell them their DPO email is bouncing and you want a SAR, and attach your V5C to confirm your data and address.  Tell them as well that no NTK was served due to an old address and so you are appealing as son as you were made aware of the PCN, as the signs at the site are abysmal, and you want a POPLA code.
    Thanks Coupon-mad: the V5c hasn't returned yet however, will utility bills do? The site has all manner of signs around, from UKPC and other PPC's as well believe it or not!
  • Sorry for the duplicate message, it failed to show up on my browser for some reason! 
  • Coupon-mad
    Coupon-mad Posts: 151,659 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
     Thanks Coupon-mad; only problem is I haven't had the V5C back yet, will utility bills do? 
    Yes.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • Email being constructed to request SAR - if the driver is not to be implicated is it wise to suggest that the signs at the site are terrible? Funny thing is the signs on site were changed yesterday, but the keeper has pictures of the previous washed out signs, and of them being changed, just in case!
  • Redx
    Redx Posts: 38,084 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    the keeper is sending a SAR as keeper of the vehicle for their own data, nothing to do with the vehicle or who was driving it

    the keeper can obtain pictures and evidence any time they wish to
  • Fruitcake
    Fruitcake Posts: 59,463 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 6 March 2020 at 10:10PM
    The driver cannot be implicated unless someone is daft enough to tell the scammers the driver's identity.

    If the signs were inadequate then of course that should be mentioned during the appeal. If the keeper was an occupant of the car or visited the site later and took pictures, then all the better.

    The SAR is completely separate to the appeal, and both are completely separate to the complaints to the BPA.

    A separate complaint should be made to the keeper's MP about this unregulated scam.


    I married my cousin. I had to...
    I don't have a sister. :D
    All my screwdrivers are cordless.
    "You're Safety Is My Primary Concern Dear" - Laks
  • Ok only asking because Coupon-mad said to say in the SAR request about the signs being bad at the site, so shall that be kept separate and then mentioned at POPLA?
    MP has been complained to as of last night and BPA complaint will also be sent this weekend.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.9K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.9K Work, Benefits & Business
  • 598.8K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.2K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.