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TSB Classic Plus for new members + Quidco Cashback = Free £95

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  • just got the reply via email "Thank you for getting in touch. I'm sorry to hear that you're having this issue, but please don't worry as I have passed your query onto the relevant team. A member of the team will look into this for you and be in touch shortly. "

  • colsten
    colsten Posts: 17,597 Forumite
    10,000 Posts Seventh Anniversary Photogenic Name Dropper
    Yep, TSB paid and account blocked.
  • just got the reply via email "Thank you for getting in touch. I'm sorry to hear that you're having this issue, but please don't worry as I have passed your query onto the relevant team. A member of the team will look into this for you and be in touch shortly. "


    I replied on an existing email thread to Quidco and got same reply
  • Ed-1 said:

    Just a warning that doing too many of these can lead to the above for 'abuse of the offer'. All cashback (6 x £50 confirmed + 4 x £65 pending) has been forfeited to Quidco.
    This was Ed-1 post page 68.
  • Ed-1 said:
    @Ed-1 This may be due to other things too, my account was also blocked once where I had to provide documents to verify myself and acknowleding I dont have more than 1 Quidco account, and this was before I did TSB offer.  How do  you know this is due to doing TSB offer?
    The following quoted:
    Account Holders must not enter into, or attempt to enter into, any transaction with a retailer or to endeavour to gain Cashback (a) by providing personal information of someone else, or a payment method which they are not entitled to use, (b) by deceptively or unfairly exploiting a retailer's offering

    There are various circumstances in which sums will not appear in an Account Holder's Balance, and will be forfeited to us, namely:

    1. where a Referral Fee is received by us but is not attributed to a Qualifying Transaction or associated with an Account (such as where the Account Holder is not logged-in to the Quidco Service when making the relevant purchase)
    2. the transaction in question is cancelled after it has been entered into, for example where a purchased product is returned or a right to cancel the transaction is exercised
    3. a Balance is attributed to an Account Holder or Account that has been:
      1. suspended by us under Clause 8 of this Agreement;
    One of following posts about this issue.
  • Ed-1 said:
    So the cashback gets paid by tsb to Quidco but Quidco keep it because the account holder exploited the offer. So Quidco get all the customers cashback!?
    In a nutshell, yes! TSB don't offer cashback. It is Quidco that offers cashback. Quidco get paid a referral fee that, providing they're happy their user agreement hasn't been breached in their opinion, they pass on to the account holder by way of cashback. Otherwise if they think you are in breach, they'll do all they can to keep their referral fee(s). That's why they wait until you attempt to withdraw the cashback before doing the checks - to give them the best possible chance of keeping their referral fees which they've already been paid. They won't block an account until they've given the merchant chance to pay the referral fee to them. All rather underhand behaviour. You've been warned!
    Oh dear! Big payday for Quidco?
  • colsten
    colsten Posts: 17,597 Forumite
    10,000 Posts Seventh Anniversary Photogenic Name Dropper
    Ed-1 said:
    So the cashback gets paid by tsb to Quidco but Quidco keep it because the account holder exploited the offer. So Quidco get all the customers cashback!?
    In a nutshell, yes! TSB don't offer cashback. It is Quidco that offers cashback. Quidco get paid a referral fee that, providing they're happy their user agreement hasn't been breached in their opinion, they pass on to the account holder by way of cashback. Otherwise if they think you are in breach, they'll do all they can to keep their referral fee(s). That's why they wait until you attempt to withdraw the cashback before doing the checks - to give them the best possible chance of keeping their referral fees which they've already been paid. They won't block an account until they've given the merchant chance to pay the referral fee to them. All rather underhand behaviour. You've been warned!
    Oh dear! Big payday for Quidco?
    Just what I was thinking.
  • ischris85
    ischris85 Posts: 498 Forumite
    Fifth Anniversary 100 Posts Name Dropper
    edited 14 September 2020 at 3:13PM
    I've just got an email from Quidco saying they want an order confirmation for the 2x bank accounts - are they stupid?? I'm going to send them the TSB welcome letter.
  • ischris85 said:
    I've just got an email from Quidco saying they want an order confirmation for the 2x bank accounts - are they stupid??

    they think all orders have order number or confirmation and treat like we bought something. In past they have asked me questions like what did you buy from Experian or Clear Score and the order email mentioning my purchase. They gotta know the difference between taking up banking offers v/s buying stuffs like clothes or electric items.
  • It’s obviously something Quidco have set up well in advance. We generate the referral fee then instead of passing most of it on as cashback which was the only reason we engaged with the ‘offer’, Quidco will keep it due to a trick clause.
    Should be another story in the Daily Mail to update this sorry tale.

    Quidco Say: You do the work, we take the money (after letting the process run its course even though we/Quidco find your behaviour at odds with our terms).
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