TSB Classic Plus for new members + Quidco Cashback = Free £95

dcs34

"TSB's terms and conditions stated that the offer, open to newcomers to TSB Classic, Classic Plus or Student accounts," Oops...

Yorkshire_Pud

bristolleedsfan said:

Zanderman said:

ischris85 said:

That seems more of a summary of this thread then a news story lol

Yes, but quite Educational

Especially this bit   "to ensure customers are able to make the most of the offer we will be making changes to our terms and conditions to remove any ambiguity"

Think I will take a screen grab of the current ‘ambiguous‘ t&c in case they try to apply the revised ones to the old offer because it could be that the revised ones mean one no longer qualifies.

Really why don’t they just pay out what difference does it make if you miss a payment In or don’t make two transactions per calendar? month. We’re not performing seals.

Best comment in the article, seems like a lot of grief for £50.

Yes but tsb supplied the grief, and an underwhelming customer experience. 

Which is still ongoing.

I’ve just received paper statements for a couple of accounts because it took tsb five weeks  after repeated requests to merge my accounts, without online access for the new accounts so not able to opt for paperless until five weeks gone. So as I didn’t/couldn’t, opt for paperless at account opening could tsb have made me not qualify? And so it goes, on and on.

Yorkshire_Pud

dcs34 said:

"TSB's terms and conditions stated that the offer, open to newcomers to TSB Classic, Classic Plus or Student accounts," Oops...

As this wasn’t ever specified and isn’t true we need to watch out for them introducing this condition retrospectively and applying it to our existing cashback.

Think it might get worse before it gets better!

colsten

Yorkshire_Pud said:

dcs34 said:

"TSB's terms and conditions stated that the offer, open to newcomers to TSB Classic, Classic Plus or Student accounts," Oops...

As this wasn’t ever specified and isn’t true we need to watch out for them introducing this condition retrospectively and applying it to our existing cashback.

Think it might get worse before it gets better!

What the T&Cs said, for most of the last 8 months:

dcs34

Yorkshire_Pud said:

dcs34 said:

"TSB's terms and conditions stated that the offer, open to newcomers to TSB Classic, Classic Plus or Student accounts," Oops...

As this wasn’t ever specified and isn’t true we need to watch out for them introducing this condition retrospectively and applying it to our existing cashback.

Think it might get worse before it gets better!

I also meant, at least one of those accounts it no longer open to newcomers! (TSB Classic)

Yorkshire_Pud

dcs34 said:

Yorkshire_Pud said:

dcs34 said:

"TSB's terms and conditions stated that the offer, open to newcomers to TSB Classic, Classic Plus or Student accounts," Oops...

As this wasn’t ever specified and isn’t true we need to watch out for them introducing this condition retrospectively and applying it to our existing cashback.

Think it might get worse before it gets better!

I also meant, at least one of those accounts it no longer open to newcomers! (TSB Classic)

When the mail article was published the Classic account was still offered on the Quidco site. IIRC it was pulled on the same day and is no longer an account tsb offers to anyone as it also disappeared from their website.

All my November and December accounts paid out  in spite of all the problems.

colsten

dcs34 said:

"TSB's terms and conditions stated that the offer, open to newcomers to TSB Classic, Classic Plus or Student accounts," Oops...

The word 'newcomer' was never mentioned in the offer terms. Typical shoddy Daily Mail journalism.

Yorkshire_Pud

The Quidco offer terms say last updated 1st May so in spite of the DM article last week looks like no hurry to amend the ambiguous drafting. Except it only includes Classic Plus account now so HAS been amended since last week. Just pulled the Classic and Student offer instead and left the Classic Plus which is limited to one sole account, and one joint so takes care of their real problem, people opening more than one current account which was not forbidden even though they try and lay that falsehood on us.

I opened several accounts and the account numbers in sequence showed lowish take up day to day.

tsb seem to want their cake and eat it, let folks open several accounts for a £50 bribe then complain they don’t use them as main accounts or hold more than one account.

Ed-1

NEW T&Cs:

• Cashback is only available if you open a new TSB Classic Plus current account and:-
  1. within the first 90 days of your account being open you register for Internet Banking, paperless statements and paperless correspondence;

  2. keep your account open for at least 120 days; 

  3. In three out of the first four calendar months after you’ve opened your account:-

  (a) pay in at least £500 each month; and

  (b) make at least two debit payments out of your account each month.   

  As an example, if you opened your account in June, you would have to pay in £500 and make two payments out of your account in three of the following months;  June, July, August and/or September.
• Cashback cannot be used with:

1. Any other offer available with TSB current accounts, unless listed on this page
2. Any other TSB discounts such as staff or student discounts
3. Any other offer, voucher or discount code unless listed on this page

• Debit payments include online and mail order purchases, as well as in-store purchases (including contactless, Apple Pay and Google Pay), Direct Debits, Standing Orders, and Faster Payments. 
• Debit payments don’t include ATM or other cash withdrawals using your card, payments made using Pay a Contact (Paym), bill payments made in a TSB branch and future dated payments.
• Timing of debit payments: We’ll count any debit payments you make based on the date the money is taken from your account.  This is usually within 5 working days from the day you make the payment, but can sometimes be longer. You can tell when money is taken from your account by looking at your transactions online or on your statement.
• If you open more than one TSB Classic Plus account via Quidco, you will only be paid cashback on the first account you open.
• In order for TSB to know that you’ve taken out your product via Quidco and so that you receive your cashback, you must click the Quidco link above, and apply for and open the relevant current account
• You won’t be eligible for cashback if you click away from the Quidco website page, or visit any other websites before completing your current account application and opening your account
• You must make sure cookies are enabled before you start your application, and right through until we tell you whether your application is successful. Do not clear your cache before completing your application. Otherwise, TSB won’t be able to track the application and therefore unable to pay your cashback. For more information please see here
• Cashback will only be paid to members who have BACS as their registered Quidco payment
• All opened accounts are run through extensive validation checks and cashback will only be paid on valid opened accounts. The eligibility is checked 120 days after the account is opened
• If you close your account within 90 days of opening you won’t get cashback either
• Cashback will be paid into your Quidco Account, within 180 days of your TSB current account being opened.   

Ghostcrawler

Ed-1 said:

NEW T&Cs:

• Cashback is only available if you open a new TSB Classic Plus current account and:-
  1. within the first 90 days of your account being open you register for Internet Banking, paperless statements and paperless correspondence;

  2. keep your account open for at least 120 days; 

  3. In three out of the first four calendar months after you’ve opened your account:-

  (a) pay in at least £500 each month; and

  (b) make at least two debit payments out of your account each month.   

  As an example, if you opened your account in June, you would have to pay in £500 and make two payments out of your account in three of the following months;  June, July, August and/or September.
• Cashback cannot be used with:

1. Any other offer available with TSB current accounts, unless listed on this page
2. Any other TSB discounts such as staff or student discounts
3. Any other offer, voucher or discount code unless listed on this page

• Debit payments include online and mail order purchases, as well as in-store purchases (including contactless, Apple Pay and Google Pay), Direct Debits, Standing Orders, and Faster Payments. 
• Debit payments don’t include ATM or other cash withdrawals using your card, payments made using Pay a Contact (Paym), bill payments made in a TSB branch and future dated payments.
• Timing of debit payments: We’ll count any debit payments you make based on the date the money is taken from your account.  This is usually within 5 working days from the day you make the payment, but can sometimes be longer. You can tell when money is taken from your account by looking at your transactions online or on your statement.
• If you open more than one TSB Classic Plus account via Quidco, you will only be paid cashback on the first account you open.
• In order for TSB to know that you’ve taken out your product via Quidco and so that you receive your cashback, you must click the Quidco link above, and apply for and open the relevant current account
• You won’t be eligible for cashback if you click away from the Quidco website page, or visit any other websites before completing your current account application and opening your account
• You must make sure cookies are enabled before you start your application, and right through until we tell you whether your application is successful. Do not clear your cache before completing your application. Otherwise, TSB won’t be able to track the application and therefore unable to pay your cashback. For more information please see here
• Cashback will only be paid to members who have BACS as their registered Quidco payment
• All opened accounts are run through extensive validation checks and cashback will only be paid on valid opened accounts. The eligibility is checked 120 days after the account is opened
• If you close your account within 90 days of opening you won’t get cashback either
• Cashback will be paid into your Quidco Account, within 180 days of your TSB current account being opened.   

Thanks, 2 interesting T&Cs

DD, SO and Faster payments are considered as Debit payments.

No point in opening multiple classic plus accout. Glad I opened only 1 classic and 1 classic plus