TSB Classic Plus for new members + Quidco Cashback = Free £95

Ed-1

fenwick458 said:

finally got through to a human, hopefully they resolve my claim now from november
if anyone has one with no estimated payment date I would advise you don't bother raising claims as you just get automated responses from a machine that doesn't realise what the problem is. request a callback and speak to someone they will sort it out

Why did you have to raise a claim? Has yours had a status update since November? What was the problem?

Ed-1

fenwick458 said:

I've just checked all the details again:
1st one (TSB Classic plus) I opened 18th November, never tracked, put a claim in mid december, claim got declined on 18th Dec, then showed as tracked on that same day but with no expected date, and I've yet to be paid out
2nd one (Classic account) opened on 18th Dec, tracked OK from the start, Estimated date was 15th,  paid out ok on 13th may.

Edit: this to above question.

creditavenger

I just noticed that Quidco appears to have the £50 TSB offer back on for Classic Plus accounts if anyone fancies another
crack. 

colsten

creditavenger said:

I just noticed that Quidco appears to have the £50 TSB offer back on for Classic Plus accounts if anyone fancies another
crack. 

The Classic Plus offer had not disappeared, just the normal Classic one. 

Ed-1

https://www.thisismoney.co.uk/money/saving/article-8331927/TSB-customers-say-theyve-unfairly-denied-50-cashback-offer.html

ischris85

That seems more of a summary of this thread then a news story lol

Zanderman

ischris85 said:

That seems more of a summary of this thread then a news story lol

Yes, but quite Educational

bristolleedsfan

Zanderman said:

ischris85 said:

That seems more of a summary of this thread then a news story lol

Yes, but quite Educational

Especially this bit   "to ensure customers are able to make the most of the offer we will be making changes to our terms and conditions to remove any ambiguity"

colsten

If we weren't sure before whether TSB read this forum, we can be now. 

quirkydeptless

"One user who appeared to fulfil the terms for each of the first three months did not continue to pay in for the third full month after the account was opening. Their cashback offer showed as 'tracked', with no decision either way.

This person had opened an account on 21 November 2019, and paid money in and out in November, December and January."

Ooh, I'm kind of feeling famous now Still just saying tracked, still no status change since 21 November, 2 support calls to Quidco basically said they can do nothing and just have to wait for the retailer to process it, over 6 months now

[Edit: Hey MSE forum software, what are you doing with my emoticon formatting, there are no new lines!]