Orange to exclude some 0207/0121/0141/0151 & 0113 nos from bundle mins

mobilejunkie

I'm not sure, but I think any separate sheet was numbered so if there's not one missing now you didn't get it.

anuchaudhary21

I checked my bills and they are numbered like 1 of 3, 2 of 3 and 3 of 3... That means i have got all the pages with me.... Can somebody tell me if Orange doesnt agree with my argument then to whom do i report this issue with ?

diamonds

miss_libbit is saying fax it through to customer services, for those that havent destroyed/shreaded thier bill thats better than where I stand, Orange Executive top table really are cluless morons how to run a company

id ask miss_libbit to assist us and scan a copy of a bill WHERE it says the changes are, I know I never had it but it may help others

billsavings

anuchaudhary21 wrote: »

I checked my bills and they are numbered like 1 of 3, 2 of 3 and 3 of 3... That means i have got all the pages with me.... Can somebody tell me if Orange doesnt agree with my argument then to whom do i report this issue with ?

The message about charging for 07 call forwarding numbers is printed on the very front page of my Nov Bill,the page with your address on, at the bottom.

Some people depending on Billing Cycle would have got same message in Oct.

diamonds

update: I asked Orange to re-send me the appropriate bill stating the changes ( which would have been my Nov bill due to the Oct-Nov dates posted above )

the re-issued bill states nothing, as did the original bill, miss_libbit where do I go from here ?

skss

Did anyone have any luck with negotiating with orange re bills received with calls charged after 15/12/07-i mean international calls...
I hav received an inflated bill being unaware of the change..

t8769

I've been making free international calls on Orange, using Noodle, for ages.

Now it seems Orange are charging 20p/min for me to make these calls, and as I didn't see the disclaimer on the bill, I've been hit by a heafty charge.

Oh well... it was fun while it lasted.


Does anyone know if there are other companies that let one use these forwarding numbers, or if there is any way to get around this.

anuchaudhary21

Hey Guys,
I managed to cancel my contract with orange and got all my money back which they charged me for using the call forwarding number.

:j It took me couple of months of argument but it paid at the end.