Orange to exclude some 0207/0121/0141/0151 & 0113 nos from bundle mins

miss_libbit

All call forwarding number became chargeable 15/12. If you look at the front page of either your oct bill or nov bill it would say somethink like,

We are making changes to your T&C's call forwading numbers are now being charged 20p per minute. this will come into affect 15 dec

And no you can't terminateyour contract because you had up to 30 days after that note was sent out to cancel, i think.

miss_libbit

also some 07 numbers are now chargeable. Basically call forwarding numbers

mobilejunkie

Not on my november statements - and since my December ones aren't due I couldn't say!

digp

i spotted it weeks later. i wonder if sticking it at the bottom of the first page of a bill counts as notice as i would expect either a proper letter specifically on that point / text / email.

utilitybroker

digp wrote: »

i spotted it weeks later. i wonder if sticking it at the bottom of the first page of a bill counts as notice as i would expect either a proper letter specifically on that point / text / email.

Yes it counts and is a legal way of telling you. But it DID NOT mention 01/02 Geographical Call Through Numbers only those starting 07.It already tells you this on their site

"Calls to 07 call forwarding services, 070 and 08 and 09 numbers are not included in bundle and will be charged up to a maximum of 20p per minute, 55p per minute, 55p per minute and £1.70 per minute or per call for 09 numbers."

see http://shop.orange.co.uk/shop/yourplan/online (click on show details of appropriate plan).


I wonder has anyone actually been charged yet for calling a georaphical dial through access number?

shaz2806

ORANGE CHARGING 078 NUMBER USED FOR CALLING ABROAD FROM INCLUSIVE MINUTES ,I have been charged the call is costing 20p/min.

miss_libbit

mobilejunkie wrote: »

Not on my november statements - and since my December ones aren't due I couldn't say!

it would be on either your Oct or Nov depending on ur bill date

mobilejunkie

Found it. It's ONLY talking about 07 numbers. I do wish people would get it right instead of starting Chinese whispers!

rajinder

mobilejunkie wrote: »

Found it. It's ONLY talking about 07 numbers. I do wish people would get it right instead of starting Chinese whispers!

I quite agree with you MJ. Hope people don't end up getting these numbers chargeable with all the networks!

diamonds

well my london number for 18185 is inclusive from 3000 landline mins on 1 of my Orange contracts - cheap calls internationally, unless O bar each individual access number ( which 18185 & others will just change )

there is noway O can ever bar access to 01/02/03 landline numbers as a whole OFCOM would not allow it, & if they did how many O customers would leave due to a charging T&C change...........millions