Sky plus £49 for existing customers

gemmabe

I have been with Sky since beginning of Sept 07, so rang to give 30 days notice. Eventually got put through to cancellations. Was asked why. I don't watch it enough to justify paying £22 per month! He asked me had I heard of Sky Plus...yes I said, but doesn't that cost over £100? Yes it does normally, but we could provide the box for free for you and you would just pay £60 installation. Hmm, £60 is a little steep for installation isn't it, especially as you will only be adding an extra wire, and how come new customers get it cheaper? I can't afford to outlay £60 for a new box, although I would like Sky Plus. He said he could not physically offer it to me for any cheaper. I said I will have to go ahead and cancel then. He said well what I could do is add a £25 credit to your account with no obligation which is effectively a month and a bit's free viewing. So now I pay nothing until October, after which I will call again to cancel

archer5

gemmabe wrote: »

I have been with Sky since beginning of Sept 07, so rang to give 30 days notice. Eventually got put through to cancellations. Was asked why. I don't watch it enough to justify paying £22 per month! He asked me had I heard of Sky Plus...yes I said, but doesn't that cost over £100? Yes it does normally, but we could provide the box for free for you and you would just pay £60 installation. Hmm, £60 is a little steep for installation isn't it, especially as you will only be adding an extra wire, and how come new customers get it cheaper? I can't afford to outlay £60 for a new box, although I would like Sky Plus. He said he could not physically offer it to me for any cheaper. I said I will have to go ahead and cancel then. He said well what I could do is add a £25 credit to your account with no obligation which is effectively a month and a bit's free viewing. So now I pay nothing until October, after which I will call again to cancel

WELL DONE!

heavenleigh

stephenbelcher wrote: »

I phoned sky last week and gave them the flannel about work patterns changing and they offered me nothing and today received ny cancellation letter also offering nothing.

Cheers
Stephen

Hi there,
Sky also let me get as far as a cancellation letter before backing down.
I rang them again playing ignorant saying i had forgotten when my cancellation would start and could they check for me.
At this point i was offered sky+ for free with free instalation, believe me they really dont want to lose your custom.
Try what i did play dumb, and see where it gets you, after all you have nothing to lose.
My friend tried the same day as me to get it reduced and suceeded for £49, and i rang for my dad and got it for free straight away. Out of the three, two got it for free and my friend who was more scared of losing sky altogether than both me and my dad got it for £49, all through different means.
Hang in there and good luck. xx

thelurch

my work colleague has just got a great deal from sky for sky+ as a new customer. He managed to get a free sky+ box, free installation, sky talk with unlimited calls for £26 a month after the first month. He has to have the standard package with sky sports for at least the first month ( He got told that he could cancel the sky sports after the 1st month to go to £26 a month.

Hope this helps someone

minxy6480

I called Sky on Saturday last week (on the 01506421884 number) re problems with my digibox stuck on standby. After going through the battery of tests and software downloads to no avail I told the operator I wanted to cancel as I wasn't willing to pay £65 to have an engineer call as I had paid this about 2 years ago and had the digibox replaced 3 times before the engineer bothered his backside to check the dish.
The operator put me in the queue for cancellations and after 13 minutes of waiting I told her I would call back as I was on the phone for over 40 minutes in total.
Called back today on the advice of MSE as Tuesdays and Wednesdays are the best days to call. Told the operator I wanted to cancel and was put promptly through to cancellations. Gave them 3 reasons for cancelling:
1. The dodgy digibox
2. I was working nightshifts and missing all my programmes
3. The credit crunch
(Thanks to all the previous threads for the last 2 reasons)
He asked me if I had ever heard of Sky+, told them I had but couldn't afford it. He said it costs £210 including installation, told him I couldn't afford it. Then he said ''make me an offer''. As I didn't want to chance asking for it for free I offered £30 all in. Deal done, coming to install it on Tuesday.

Thanks to everyone who has offered advice here:beer:

christhesparky_2

Rang sky tonight asked what offers they had for sky+, was quoted £210 in total, asked to be put through to cancellations, told them i wanted sky+ but wasnt paying that much so i wanted to cancel, ended up getting box for free but had to pay £60 installation :j

agentcalavera

Last night i rang up saying i wanted to cancel my Movies package as i didnt have time to watch it, i got nothing and now i got no movies

think i should activate my movies again n try to cancel the whole package or just ring em with that i have now (sky basic with 16mb sky broadband)

Hodgehappy

[FONT=&quot]Its true and worked for me too due to a previous post from an ex sky employee who said that Wednesday and Thursday is the best day to get them to give you a deal. They only have so many deals to give away each week so often by Friday all the deals have gone for that week. If you call on Monday they are a little worried about using all the deals to soon. I also read somewhere to do it towards the end of the month too. I rang end of July & got my Sky + and installation for free.
[/FONT]

Cakey_2

We finally got around to trying this out on Monday. I've been ringing them for a while trying to get something out of them but, as I'm not account holder, I couldn't go as far as cancelling and therefore wasn't offered the good stuff.

The last offer we got was 3 months half price which is due to run out so hubby rang up to cancel. By saying we couldn't afford it anymore and didn't watch enough t.v. to pay the price he managed to blag: a reduction in price, free sky+, the free broadband package and free sky talk for a year all with free installation (which is happening this Friday)! What a star!

vriley

Does anyone know what they offer you if you threaten to cancel your Sky multi-rooms ?

I've got 2 sky+ boxes and a sky box.