Selling Your Stuff on Amazon Part 11 - Advice for newbies in first two posts

apprentice_tycoon

AT here, just giving everyone a big wave and hope that you are all well and will have a lovely Christmas:santa2:

numberthree

Hi AT,

Great to hear from you again. Trust you havent' been too busy

Here's wishing you a very Happy Christmas and a peaceful New Year :T

soolin

I'm a very unhappy bunny and may go off in a sulk.

Came home from my holiday, airline lost my bags..so not feeling great. Logged into Amazon to take off the holiday settings and find a 1* neg from a buyer saying I am a dreadful seller and they never received their book despite getting two differetn delivery dates.

I've no idea what they mean by two different delivery dates as I emailed them one basic despatch email. They have not contacted me at all so I have had no opportunity to refund or put it all right...I am so cross.

Feedback is so slow coming in that the one neg means my monthly total falls to 93%, so I might as well wave goodbye to any sales for a while.

teapot2

Hi Soolin,

sorry to hear about your lost luggage - hopefully they will get it to you soon. Still a pain though however long you have to wait.

Might be worth emailing or writing a note to your buyer to ask them to consider removing the feedback - I honestly think some of them don't realise the imapct a neg has on a seller.

As well as the email from you with a dispatch date they will have got an auto one from Amazon which will have included a dispatch date - maybe thats what they mean?

Good luck with everything

Teapot

funkyfunkymonkey

apprentice_tycoon wrote: »

AT here, just giving everyone a big wave and hope that you are all well and will have a lovely Christmas:santa2:

Hello AT :santa2:

Hope you have a lovely Christmas too, things have been really quiet on here as you can probably tell from lack of posts.

I'm not as 'serious' about my selling these days, work has got busier and I'm working harder at my day job. I do still enjoy selling and my shed is still full to bursting. Christmas sales have been pretty good, not necessarily larger numbers but of higher value - people seem to be buying old obscure books probably for presents - I guess.

Keep well, and have a Happy and Prosperous New Year.

FFM

soolin

Sorry AT, I didn't see you up there. Merry Christmas!

My buyer removed her neg as apparently the book had arrived in good time but she had overlooked it and then apparently got a standard email from Amazon with a despatch date and she thought it meant the book was delayed. My own despatch note had apparently not reached her and I have noticed on the seller boards that there appears to be some problems with emails through the Amazon system as well as rogue/very late confirmations of orders well after they have actually been received.

JesaRose

Thats a relief soolin. I would be gutted if I got negged as I work really hard to keep my good feedback.

Sales were pretty good over the last week and a half but gone quiet now understandably

soolin

I've sold 4 items since I switched my listings back on yesterday afternoon, and I thought that was quite good.

SilverScooby

soolin wrote: »

Cue spooky music..just as I pressed send on the above message I had a ping to say I had got a message, and I've just sold a book!
This is the one and for info even after my sale the ranking stays at 509,333
http://www.amazon.co.uk/gp/product/0552094773/ref=olp_product_details?ie=UTF8&me=&seller=
I had it listed for about 2 weeks and the ranking was higher when I listed it than it is now.

Thanks Soo - I've got my old copy of this that I didn't bother to check if it was worth listing, as I was sure it would be a 1p book and is too thick to go large letter. I'll list it now!

soolin

I'm reeling in lots of sales today..I just hope they don't all expect these books to arrive by Christmas:eek: