Mobile Affiliates (CoolNewMobile+PhoneBoxDirect+Phones2YourDoor) in Administration

mobilejunkie

Cpw - though nowadays I really wouldn't advise anyone to do any cashback deal unless they really, REALLY understand what they're doing - including cpw!

nb9999

i just had a call from three mobile, just over 3 weeks after i registered my complaint.
they have given me 150 pounds credit which means i will not be paying line rent for the next 8 months.

I'm on my final month of the original 12 month contract i took out with 3 via phone box direct, which i was suppose to get £300 worth of cash back.
I did get my first cheque of £60 back in July but nothing since then. with the £150 credit from 3 i'm still short by £90. but its better than nothing

I ve already decided to renew my contract with 3 on the 500 mins mix and match tariff for 18 months and also received a new phone, which a due to start next week. then a few days later they phoned me up offering the £150.
The only thing which may bother a few customers is that if you accept the £150 you have to sign another 6 month on the new contract, which did not bother me either as I intend to stay on with them after the minimum term contract ended.

My wife also the received £150 credit she sign up for the same contract as me.

Merry Christmas everyone

gpduffy

do you think is a good deal ... because my brother had a contract with three and got 18 months for 18 pounds .. will you still be offered something like this after this £150 credit runs out?

Gerard

lyric_grace

Vodafone eventually called me today offering a new phone k770i, £10 a month for 150minutes and 250 texts i think as a gesture of good will after i complained about the call centre staff I had after phoning up about coolnewmobile.

lost_out_3

Hey guys over at priceshock.co.uk forum they have an oppurtunity to meet channel 4 regarding the cash back issues the are guys just like us who have been affected and are trying to make a difference its on the 20th janurary please follow the petition link on the website and state how many people you are going to bring venue will be confirmed very soon it will be in the birmingham area hope top see you there or plz email admin@priceshock.co.uk

bindiboo

nb9999 wrote: »

i just had a call from three mobile, just over 3 weeks after i registered my complaint.
they have given me 150 pounds credit which means i will not be paying line rent for the next 8 months.

I'm on my final month of the original 12 month contract i took out with 3 via phone box direct, which i was suppose to get £300 worth of cash back.
I did get my first cheque of £60 back in July but nothing since then. with the £150 credit from 3 i'm still short by £90. but its better than nothing

I ve already decided to renew my contract with 3 on the 500 mins mix and match tariff for 18 months and also received a new phone, which a due to start next week. then a few days later they phoned me up offering the £150.
The only thing which may bother a few customers is that if you accept the £150 you have to sign another 6 month on the new contract, which did not bother me either as I intend to stay on with them after the minimum term contract ended.

My wife also the received £150 credit she sign up for the same contract as me.

Merry Christmas everyone

what did you put in your complaint, I have emailed them several times when this blew up but they did want to know.

muddyfox470

bindiboo wrote: »

what did you put in your complaint, I have emailed them several times when this blew up but they did want to know.

It just sounds more like a renewal contract they've quoted for him (esp. as he was so near the end of his contract). As they've asked him to take out a new contract etc. and given him the standard money off/credit to pay for some of the months.

gpduffy

yeah does sound like a renewal .. my brother b4 the cashback crisis got 18 months for £18 (in total) and received his full cashback.

has any1 received any other cashback compensations from 3 - they told me they will now be taking 6 weeks instead of 4 to investigate .. i think this is claw all the line rental they can ..

kenfrost

Update 20 December 2007

3 rang me this evening to advise me that they are still trying to get my money back for me.

Quite how they intend to do that is not at all clear.

They also have offered me a significantly reduced network rate for the coming year, plus the first 4 months free.

In addition to the reduced rate they are sending me a new Nokia handset.

I had to agree to accept this on the phone, they were not prepared to send me the details in writing first. However, I have 14 days to cancel.

They assure me that it in no way affects my rights to claim the money still owed by CNM, and that 3 are still trying to get my money back for me.

We shall see how this goes.

Source

http://kenfrostwtw.blogspot.com/2007/11/cool-new-mobile-bunch-of-scumbags-by.html

gpduffy

this is not a good deal .. i got 18 months for £18 last year .. when are 3 going to sort out their cashback issues.