The Top Easy Access Savings Discussion Area

Bobblehat

canaldumidi said:.....

Yes they seem to have some kind of IT issue. I too rang and was told new account open, she could see it but I could not. She 'gave me access' but then said it would take 24 hours to appear....

Not the usual near instant account upgrade this time!

In a way, I'm glad to hear it's not just me having trouble with Cynergy! Hopefully they'll sort it out soon. I agree it's not their usual good service this time, the previous 2 upgrades in interest rates have been very fast.

UncleK

Yup - mine just gone through no problem

Daliah

I had a Cynergy email confirmation for the new account, timestamped 23:00 yesterday, a couple of hours after my application. Balance + interest transferred ok to the new account but the old one sits there now with a negative balance as they have not credited the interest they have moved over. I suppose this will correct itself eventually.

SpanishBlue

Daliah said:

I had a Cynergy email confirmation for the new account, timestamped 23:00 yesterday, a couple of hours after my application. Balance + interest transferred ok to the new account but the old one sits there now with a negative balance as they have not credited the interest they have moved over. I suppose this will correct itself eventually.

I've noticed in the past that is the case for a day or so when closing an old account and transferring the funds to a new one.

Stompa

I periodically check the Cynergy site to see if they've launched a new account, normally by checking the issue number on the main menu. Annoyingly that's still showing Issue 50, so I'd missed this new account.

Anyway, it took just a few minutes to open the new account and transfer the funds across. Weirdly there is no Issue number listed for the new account.

Descrabled

Virgin M Savers

Virgin Money have quietly increased these accoomts to 1.55% for £1 - £25,000.

Linked to VM current accounts

Daliah

Descrabled said:

Virgin M Savers

Virgin Money have quietly increased these accoomts to 1.55% for £1 - £25,000.

Linked to VM current accounts

Mine is still on 1%. Screenshot taken just now in online banking. App doesn‘t show the interest rate at all. The Virgin website also says 1%. Is this an increase coming later today?

Descrabled

Virgin Saver

Savers friend is your.......

HampshireH

Daliah said:

Descrabled said:

Virgin M Savers

Virgin Money have quietly increased these accoomts to 1.55% for £1 - £25,000.

Linked to VM current accounts

Mine is still on 1%. Screenshot taken just now in online banking. App doesn‘t show the interest rate at all. The Virgin website also says 1%. Is this an increase coming later today?

I jus looked everywhere on my app too🤦🏻‍♀️

RG2015

Descrabled said:

Virgin M Savers

Virgin Money have quietly increased these accoomts to 1.55% for £1 - £25,000.

Linked to VM current accounts

Very quietly indeed!

I would have expected a headline from Savers Friend. VM though are notoriously slow in updating their web pages.

If true, VM will not need massive publicity in the early days as they are guaranteed to be inundated at 1.55% easy access.