The Top Easy Access Savings Discussion Area

Aidanmc

EthicsGradient said:

gwapenut said:

Wheres_My_Cashback said:

gwapenut said:

Wheres_My_Cashback said:

Cynergy 69

Your Online Easy Access Account interest rate will change to 5.00% AER/Gross* on 1 July 2024.

On 1 July 2024, the underlying interest rate on your Online Easy Access Account issue 69 will be reducing from 4.00% AER/Gross* to 3.90% AER/Gross.

For Online Easy Access Accounts where the fixed bonus for the first 12 month applies, your new rate, inclusive of the fixed bonus, will be 5.00% AER/Gross*.

When did you receive that email? I've still not had any emails about issue 68 or otherwise

4pm yesterday. Have you got customerservice@cynergybank.co.uk in your address book ?

Yes, I have a never send to spam filter for key savings accounts. In fact, I've just today had an email about issue 69, but not about issue 68

I've logged on, and there's no indication that issue 68 (underlying rate 4%, bonus 1.15%) will change - no messages or anything. Are people just presuming it will, because Issue 69 will? I can't think why they'd alter 69, but not 68, but there may be some reason for it.

Some people seem to have received notification about issue 68 reduction, but i never. I dont have any Issue 69

EthicsGradient

Aidanmc said:

EthicsGradient said:

gwapenut said:

Wheres_My_Cashback said:

gwapenut said:

Wheres_My_Cashback said:

Cynergy 69

Your Online Easy Access Account interest rate will change to 5.00% AER/Gross* on 1 July 2024.

On 1 July 2024, the underlying interest rate on your Online Easy Access Account issue 69 will be reducing from 4.00% AER/Gross* to 3.90% AER/Gross.

For Online Easy Access Accounts where the fixed bonus for the first 12 month applies, your new rate, inclusive of the fixed bonus, will be 5.00% AER/Gross*.

When did you receive that email? I've still not had any emails about issue 68 or otherwise

4pm yesterday. Have you got customerservice@cynergybank.co.uk in your address book ?

Yes, I have a never send to spam filter for key savings accounts. In fact, I've just today had an email about issue 69, but not about issue 68

I've logged on, and there's no indication that issue 68 (underlying rate 4%, bonus 1.15%) will change - no messages or anything. Are people just presuming it will, because Issue 69 will? I can't think why they'd alter 69, but not 68, but there may be some reason for it.

Some people seem to have received notification about issue 68 reduction, but i never. I dont have any Issue 69

Ah, I can see them now, looking back to 6th June. I wonder if they've based it on when the account was opened? That might explain a week or more difference in any notification being received (or the date the decrease will happen on too?)

Rollinghome

Aidanmc said:

EthicsGradient said:

gwapenut said:

Wheres_My_Cashback said:

gwapenut said:

Wheres_My_Cashback said:

Cynergy 69

Your Online Easy Access Account interest rate will change to 5.00% AER/Gross* on 1 July 2024.

On 1 July 2024, the underlying interest rate on your Online Easy Access Account issue 69 will be reducing from 4.00% AER/Gross* to 3.90% AER/Gross.

For Online Easy Access Accounts where the fixed bonus for the first 12 month applies, your new rate, inclusive of the fixed bonus, will be 5.00% AER/Gross*.

When did you receive that email? I've still not had any emails about issue 68 or otherwise

4pm yesterday. Have you got customerservice@cynergybank.co.uk in your address book ?

Yes, I have a never send to spam filter for key savings accounts. In fact, I've just today had an email about issue 69, but not about issue 68

I've logged on, and there's no indication that issue 68 (underlying rate 4%, bonus 1.15%) will change - no messages or anything. Are people just presuming it will, because Issue 69 will? I can't think why they'd alter 69, but not 68, but there may be some reason for it.

Some people seem to have received notification about issue 68 reduction, but i never. I dont have any Issue 69

I've received an email from them today telling me that the interest on an account I closed in January 2023 will go down, but no mention of the two accounts I still do have.  Seems that techie stuff isn't their strong point.

MSE_JC

Hi everyone,

The moment has arrived, and this thread will now be closed. Please head on over to the new thread to continue the discussion:

https://forums.moneysavingexpert.com/discussion/6534798/the-new-top-easy-access-savings-discussion-area/

Thanks all

MSE JC