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  • AndyTh_2
    AndyTh_2 Posts: 332 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    edited 5 October 2023 at 10:58PM
    btw as annoying as Cynergy is with these new issues, this 5.15% gross annual makes an effective annual rate of 5.27% if closed in a month, due to the gross interest compounded in a new account after closure, which these new issues tend to change by.

    Not bad for a non-loyalty unlimited access savings account.
  • Is that anyone have issues to open VM 5.12% account? Their system is bad and asks you seven customer numbers which is 10. I could not get over. Think give up...
  • Shedman
    Shedman Posts: 1,574 Forumite
    Tenth Anniversary 1,000 Posts Photogenic Name Dropper
    edited 6 October 2023 at 9:58AM
    Anyone else having issues with getting onto Cynergy...keep getting server not found?

    Edit:  all back up again...temporary glitch clearly
  • TiVo_Lad
    TiVo_Lad Posts: 465 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    Something not right with Cynergy. I opened the new 5.15% Account yesterday after @Bridlington1 tipped us off. Usually it gets opened within about 10 mins. I got the "Thank you for your application" eMail, but not had the confirmation that the new account is open, nor is it showing in OLB.
  • UncleK
    UncleK Posts: 311 Forumite
    Sixth Anniversary 100 Posts Photogenic Name Dropper
    Yes Cynergy was much slower than usual to open and to transfer funds. But got there in the end without too much bother.
  • Shedman
    Shedman Posts: 1,574 Forumite
    Tenth Anniversary 1,000 Posts Photogenic Name Dropper
    edited 6 October 2023 at 9:59AM
    TiVo_Lad said:
    Something not right with Cynergy. I opened the new 5.15% Account yesterday after @Bridlington1 tipped us off. Usually it gets opened within about 10 mins. I got the "Thank you for your application" eMail, but not had the confirmation that the new account is open, nor is it showing in OLB.
    Still not showing after the overnight refresh?  Have you perhaps hit the 20+ plus closed accounts limit (edit: I see from your earlier post you have as you've got 25 closed accounts) which a number of us have encountered and which means you have to apply using the normal application route and they then link it to your account.  Send them a message and get them to check...saves hanging around hoping it will appear.
  • janusdesign
    janusdesign Posts: 1,008 Forumite
    Part of the Furniture 500 Posts Photogenic Name Dropper
    edited 6 October 2023 at 10:20AM
    @soulsaver
    apologies if already posted, but couldn't see it mentioned here or in your #2 post on the no-chat thread - not good enough to make your top 10 though.

    Close Brothers Savings Easy Access Account (Issue 1) - 5.00% (£10k)
    interest on anniversary

    Easy Access Account | Close Brothers - Savings (closesavings.co.uk)
  • mebu60
    mebu60 Posts: 1,648 Forumite
    1,000 Posts Second Anniversary Photogenic Name Dropper
    TiVo_Lad said:
    Something not right with Cynergy. I opened the new 5.15% Account yesterday after @Bridlington1 tipped us off. Usually it gets opened within about 10 mins. I got the "Thank you for your application" eMail, but not had the confirmation that the new account is open, nor is it showing in OLB.
    When that happened to me I just applied again the next day which went through fine and didn't fund the non-appearing one. Which is now one of my 25 closed accounts. 
  • I've given up on Cynergy, I closed my account with them a couple of weeks ago. I just couldn't bring myself to live with their wacky process every time they released another issue. It's  been no great loss as there are plenty of other accounts now that can replace them.
    It only takes about 4 minutes with fast track.
  • UncleK
    UncleK Posts: 311 Forumite
    Sixth Anniversary 100 Posts Photogenic Name Dropper
    What is this "too many closed accounts" with Cynergy - we have 23 closed accounts now? Will it be an actual problem when we reach 25 (or some other number)?
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