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  • janusdesign
    janusdesign Posts: 1,004 Forumite
    Part of the Furniture 500 Posts Photogenic Name Dropper
    so a final Ulster Bank Loyalty Saver update - applied on Friday 29th September; completed the online ID on the following Monday; received my customer ID by email on Wednesday; received activation code by text on Friday - so account now fully open after 1 week - access via website and app... deposits and withdrawals are, as expected, instant.
  • dgpur
    dgpur Posts: 207 Forumite
    100 Posts Second Anniversary Name Dropper
    soulsaver said:
    Ta Da! 

    It's the ToTP ranked Easy Access 'No Chat' thread's 1st Birthday..

    Thanks to everyone who has contributed :+1: and to the readers - I hope it's been useful! :smile:  
    Happy thread birthday! Always very useful.
  • WBCPB
    WBCPB Posts: 493 Forumite
    Part of the Furniture 100 Posts Name Dropper Photogenic
    so a final Ulster Bank Loyalty Saver update - applied on Friday 29th September; completed the online ID on the following Monday; received my customer ID by email on Wednesday; received activation code by text on Friday - so account now fully open after 1 week - access via website and app... deposits and withdrawals are, as expected, instant.
    What did the online I.D verification consist of please?
  • Zaul22
    Zaul22 Posts: 384 Forumite
    Third Anniversary 100 Posts Name Dropper
    I suppose it should be 'Happy OP day'. 
  • janusdesign
    janusdesign Posts: 1,004 Forumite
    Part of the Furniture 500 Posts Photogenic Name Dropper
    edited 8 October 2023 at 10:16AM
    WBCPB said:
    so a final Ulster Bank Loyalty Saver update - applied on Friday 29th September; completed the online ID on the following Monday; received my customer ID by email on Wednesday; received activation code by text on Friday - so account now fully open after 1 week - access via website and app... deposits and withdrawals are, as expected, instant.
    What did the online I.D verification consist of please?
    Ulster use HooYu for their online ID checks - via desktop or smartphone...
    https://www.ulsterbank.co.uk/What-is-hooYu.html

    it is in two parts...
    1. you upload a photograph of your valid photo ID (Passport, Drivers License or EU ID) - I had an existing passport image on my computer, so I uploaded that via the PC and was accepted within a couple of minutes... if you don't have an existing photo, then the phone app can access your camera and take a photo of it that way.
    2. you complete the "Liveness Check" - for which you'll need a webcam or your phone... basically you just put your face within the oval outline and move your eyes when prompted - to prove you are alive lol... for this, I did it on my phone and I could continue with the existing check that was open on the PC... again, it was accepted within a couple of minutes.
    it is probably also worth mentioning that when you open the account, they will also send you a completed application form in the post for you to date & sign - I got mine yesterday.... but if you have already completed the HooYu online process, then there is no need to return this paper document.
    in my case, this application form didn't request any additional ID - just to date & sign the form and return in the pre-paid envelope.
  • tg99
    tg99 Posts: 1,256 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper
    cahoot cahoot Simple Saver (Issue 2)

    5% / 5.12%

    Monthly / Yearly interest

    Source: Money Facts

    Any idea if this rate has also been applied to the simple saver launched a couple of months back at 4.9%?
  • 10_66
    10_66 Posts: 3,460 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    tg99 said:
    cahoot cahoot Simple Saver (Issue 2)

    5% / 5.12%

    Monthly / Yearly interest

    Source: Money Facts

    Any idea if this rate has also been applied to the simple saver launched a couple of months back at 4.9%?
    I'm still waiting for the first one to be opened!  I tried applying in August but, for some reason, they couldn't complete online ID check (they do it via Experian, I checked all the info held and it matched).  Had to apply via 'phone, still had to complete ID by post - not heard anything since, not that I'm bothered as other accounts beat it shortly afterwards.
  • t33
    t33 Posts: 170 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    edited 9 October 2023 at 9:22AM
    Cahoot - have not received any notification on changes to their Simple Saver Issue 1 4.9% so assume it is unaffected and notice Issue 2 been released at 5.12% AER.  Also cannot find the SS Issue 1 on NLA on their website, maybe I've just missed it somehow.
    If I decide to upgrade to Issue 2 is the process the same as their parent Santander?
    Thanks
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