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  • kaMelo
    kaMelo Posts: 2,863 Forumite
    Sixth Anniversary 1,000 Posts Name Dropper
    edited 30 June 2023 at 12:30AM
    With NBS, the verify account link took around 24 hours to appear in my case, the letter with the code arrived about a week later.
    Once verified with the code withdrawals were available immediately.

    Obviously this experience was with a different account than the base rate tracker but as an existing customer who had already verified their account, I had withdrawals available on the base rate tracker as soon as the account was set up.
  • k4y84
    k4y84 Posts: 8 Forumite
    Fifth Anniversary Name Dropper First Post
    I signed up for a Newcastle Building Society account on Wednesday and immediately supplied a digital copy of my driving licence, as well as submitted a £1 payment same day but I've not gotten my account setup yet. Anyone had it take this long?
  • Freebird53
    Freebird53 Posts: 141 Forumite
    100 Posts First Anniversary Name Dropper
    Regardig NBS, I see neither a "Authenticate your nominated bank account", nor a withdrawal button.
    Odd.
  • Growingold
    Growingold Posts: 475 Forumite
    Sixth Anniversary 100 Posts Name Dropper
    edited 30 June 2023 at 6:50AM
    With NBS I have a cleared balance available for withdrawal but cannot see any link on how to withdraw.  Has anyone got any withdrawal button showing on their account yet?

    I have sent NBS a secure message asking them so will post any reply I get.
  • With NBS I have a cleared balance available for withdrawal but cannot see any link on how to withdraw.  Has anyone got any withdrawal button showing on their account yet?

    I have sent NBS a secure message asking them so will post any reply I get.
    Have you read the previous posts?

    You'll find the answer there 👍
  • Growingold
    Growingold Posts: 475 Forumite
    Sixth Anniversary 100 Posts Name Dropper

    With NBS I have a cleared balance available for withdrawal but cannot see any link on how to withdraw.  Has anyone got any withdrawal button showing on their account yet?

    I have sent NBS a secure message asking them so will post any reply I get.
    Have you read the previous posts?

    You'll find the answer there 👍
    Yes I have read the previous posts.  It is not a definite answer.  Other people cannot see any link either.  If it is showing a cleared balance available for withdrawal in my thinking you should be able to withdraw it which I cannot.
  • BooJewels
    BooJewels Posts: 3,006 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    I think (from previous posts) that NBS uses the same system as Ford Money and I opened an account with them very recently.  They generate a letter that comes in the post that contains a long code you enter when logged in, to authenticate your linked bank account - presumably this is because it verifies the address.  I got the 'authenticate your account' flash a little while after I'd signed up and made a deposit - I thought it perhaps appeared at the point where the system generated said letter. 

    Once I had the letter (it came the first day it possibly could), I authenticated the account with the code and within a few minutes got either an email or text to tell me that my account had been authenticated and I could now make withdrawals.
  • noh
    noh Posts: 5,817 Forumite
    Part of the Furniture 1,000 Posts Name Dropper

    With NBS I have a cleared balance available for withdrawal but cannot see any link on how to withdraw.  Has anyone got any withdrawal button showing on their account yet?

    I have sent NBS a secure message asking them so will post any reply I get.
    Have you read the previous posts?

    You'll find the answer there 👍
    Yes I have read the previous posts.  It is not a definite answer.  Other people cannot see any link either.  If it is showing a cleared balance available for withdrawal in my thinking you should be able to withdraw it which I cannot.
    You will not have a link to withdraw until you have verified your nominated account which is done by entering a code you receive by post.
    If you are a new customer you will not yet have completed this step therefore no withdrawal is possible.
  • 2010
    2010 Posts: 5,499 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    My authenticate notice is showing now when I login.
    Just waiting for the code by post.

    I would rather wait a few days for the extra security it provides and having an account linked to a nominated account is also good security.
    Why would you want to draw it out as soon as you put it in anyway.
  • Yellowman
    Yellowman Posts: 188 Forumite
    Fifth Anniversary 100 Posts Name Dropper
    BooJewels said:
    I think (from previous posts) that NBS uses the same system as Ford Money and I opened an account with them very recently.  They generate a letter that comes in the post that contains a long code you enter when logged in, to authenticate your linked bank account - presumably this is because it verifies the address.  I got the 'authenticate your account' flash a little while after I'd signed up and made a deposit - I thought it perhaps appeared at the point where the system generated said letter. 

    Once I had the letter (it came the first day it possibly could), I authenticated the account with the code and within a few minutes got either an email or text to tell me that my account had been authenticated and I could now make withdrawals.
    I opened and deposited into a Newcastle Base Rate Tracker savings account on Wednesday 28th June.

    When should I expect my autentification code to arrive in the post?
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