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  • S_uk
    S_uk Posts: 348 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    edited 29 June 2023 at 5:46PM
    The process of receiving a letter/code from Newcastle BS that you then use to authenticate your nominated account online to allow withdrawals appears to be exactly the same process as when I opened a Ford Money account. Ford explain this clearly on their website so I'm not sure why Newcastle don't?
  • SteveG2010
    SteveG2010 Posts: 10 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    moi said:
    I have opened a Newcastle BS Tracker online and transferred some money in. There is no way to withdraw money from the account, neither via the website nor via the Android App. There just isn't a button, link or menu item to do it. All I can do is show a statement. There's something seriously wrong with their IT.
    Do you not have the huge "Authenticate your nominated bank account" message? Like cymruchris said, you need the code in the post before you can withdraw to your nominated account.
    Not had that, but I'll give it a few days and try again. Clearly, not being able to withdraw money that I have already put in is not the normal state of affairs, but a message on screen that I can't do it, rather than just not having any visible ability to do so (no button, link, menu item at all) is an obvious improvement that their website and app desperately needs.
  • moi
    moi Posts: 1,030 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    moi said:
    I have opened a Newcastle BS Tracker online and transferred some money in. There is no way to withdraw money from the account, neither via the website nor via the Android App. There just isn't a button, link or menu item to do it. All I can do is show a statement. There's something seriously wrong with their IT.
    Do you not have the huge "Authenticate your nominated bank account" message? Like cymruchris said, you need the code in the post before you can withdraw to your nominated account.
    Not had that, but I'll give it a few days and try again. Clearly, not being able to withdraw money that I have already put in is not the normal state of affairs, but a message on screen that I can't do it, rather than just not having any visible ability to do so (no button, link, menu item at all) is an obvious improvement that their website and app desperately needs.
    I agree it would be far more helpful to actually have the withdraw button showing, then giving a message. In fact I was looking for it (not to withdraw yet, I only put £1 in, just to get the feel of their site.) 
  • tsmiggy54
    tsmiggy54 Posts: 54 Forumite
    Fifth Anniversary 10 Posts
    Anyone know how long, it is before the initial deposit appears in the Newcastle account?

    I transfered mine using the reference number today, but nothing yet

    Thanks
  • 2010
    2010 Posts: 5,499 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    edited 29 June 2023 at 7:23PM
    tsmiggy54 said:
    Anyone know how long, it is before the initial deposit appears in the Newcastle account?

    I transfered mine using the reference number today, but nothing yet

    Thanks
    Tomorrow.

    I sent initial yesterday and it showed today.
    I also sent more payments today and they are showing in the account now.
  • iNeed2P
    iNeed2P Posts: 25 Forumite
    10 Posts Name Dropper
    tsmiggy54 said:
    Anyone know how long, it is before the initial deposit appears in the Newcastle account?

    I transfered mine using the reference number today, but nothing yet

    Thanks
    Opened my account and paid in initial payment. Both yesterday pm
  • allegro120
    allegro120 Posts: 1,942 Forumite
    1,000 Posts Second Anniversary Name Dropper
    fabsaver said:
    fabsaver said:
    Mr._H_2 said:
    jaceyboy said:
    Just applied but they are asking for additional proof of identity, has anyone managed to do this electronically rather than postal?
    Me too, which is odd because I'm usually easily verified electronically. One would imagine that if there were a means to provide the documentation electronically, they would provide those details in the application confirmation email. However, the only method provided is to post physical copies to them (how quaint!)
    Same here. Very odd as I open lots of accounts and always get verified electronically.

    I can only think of one occasion in the last few years where the electronic checks failed and I was asked to provide id. However it was just a temporary blip because I'd applied in the early hours. On that occasion I reapplied during working hours and the account was opened instantly.

    Unless they allow documents by email it's really not worth the effort. It's very likely the rate will be beaten soon anyway. Their loss.
    Just applied again online for the Newcastle base rate tracker, as I've noticed a few comments saying accounts successfully opened today.

    It worked! All the same details as yesterday but this time account opened straight away with no id documents needed.

    It seems there may have been some sort of glitch with the electronic verification yesterday. Perhaps due to the volume of account applications. For anyone else who was asked to post proof of id it's worth trying another online application.
    Thank you! Did it again just now and it worked without "send us ID" message.  Deposited £1, downloaded the app and now awaiting for user ID and instructions - I guess that will be sent by post. 
  • grumbler
    grumbler Posts: 58,629 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 29 June 2023 at 8:04PM
    spider42 said:
    grumbler said:
    cwep2 said:
    grumbler said:
    cwep2 said:
    grumbler said:

    No, I don't think so. Annual interest is calculated daily at 4.22%. After compounding it makes 4.3%:

    (1+0.0422/365)^365-1 = 0.043

    As simple as that.
    You don't earn interest on the interest until it's paid (monthly). 
    Again, I think you are mistaken. It's always calculated daily, but credited either monthly or annually.
    That said, daily compounding within one month is negligible:
    (1+0.0422/12)^12-1 = 0.043026
    (1+0.0422/365)^365-1 = 0.043101

    The same for all credit products (CCs, overdrafts, loans) - calculated daily, added monthly or annually (or on closure).
    AER has to be quoted to 2 decimal places (by law).
    If they paid interest at 4.22% gross and it was compounding daily, then as per your own calculation the AER on the account would be 4.31% not 4.30%.
    Possibly, you are right.
    4.22% seems to be the gross 'monthly' rate calculated from the base 4.30% figure:
    (1.043^(1/12)-1)*12 = 4.2175%
    I still see no grounds for claiming that 
    "The result is the same if you keep the account open for 12 months and the annual interest is paid in 12 months time.  If you close earlier, you'd get a bit more interest opting for annual interest because you'd get the annual interest rate on closure. "

    Maybe because 4.22 > 4.2175 if they really use the former for calculations.

    The grounds for claiming that you'd get a bit more interest by opting for annual interest if you close the account earlier are that it is a mathematical fact. With monthly interest, you'd get (1.043^(1/12))^6 times your original balance if you close after 6 months, in other words £10,212.74 per £10,000 deposited. With annual interest, you would have £10,215.00.

    The sums are even easier of you look at closing after 1 month instead of 6. With monthly, you'd get 4.22%/12. With annual, you'd get 4.3%/12. Annual is obviously better in this example, without needing to consider compounding or do any calculations.

    It is nothing to do with rounding of interest rates, it is just maths. .
    I can't argue about mathematical facts. For everything else, i.e. how the interest is actually calculated and credited, I can only take your word (I have to confess that I could never  be bothered to check).


  • Rheumatoid
    Rheumatoid Posts: 1,009 Forumite
    Part of the Furniture 500 Posts Photogenic Name Dropper
    2010 said:
    tsmiggy54 said:
    Anyone know how long, it is before the initial deposit appears in the Newcastle account?

    I transfered mine using the reference number today, but nothing yet

    Thanks
    Tomorrow.

    I sent initial yesterday and it showed today.
    I also sent more payments today and they are showing in the account now.
    How can you check.  I opened an account a few hours ago but don't have any details to log on and view my account 
    16 Panel (250W JASolar) 4kWp, facing 170 degrees, 40 degree slope, Solis Inverter. Installed 29/9/2015 - £4700 (Norfolk Solar Together Scheme); 9.6kWh US2000C Pylontech batteries + Solis Inverter installed 12/4/2022 Year target (PVGIS-CMSAF) = 3880kWh - Installer estimate 3452 kWh:Average over 6 years = 4400 :j
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