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The Top Easy Access Savings Discussion Area

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  • dgpur
    dgpur Posts: 207 Forumite
    100 Posts Second Anniversary Name Dropper
    TiVo_Lad said:
    soulsaver said:

    Thanks @ flobbalobbalob

    Note: Cynergy rarely apply their new rates to existing accounts. And they don't keep the new accounts available for long... so if the rate etc. suits you, best get your application in early and at least £1 min foot in the door..
    What do existing account holders (2.75%) need to do to get the higher rate of 2.9% ?

    Open the new account and then do a "Internal Transfer and Close" in Online Banking to move the funds (plus interest) from the old to the new account.
    I did this earlier, and the whole process was easy and fast. In less than ten minutes I had the new account open and the old account closed.
  • dgpur
    dgpur Posts: 207 Forumite
    100 Posts Second Anniversary Name Dropper
    Tandem now have a 'Top-up' button that currently adds 0.20% for 12 months, making the Instant Access account 2.75% AER
    I saw the email about this, but am mystified - I can’t see the button in the app at all.
  • dgpur said:
    I saw the email about this, but am mystified - I can’t see the button in the app at all.
    Should be a light green horizontal banner just underneath the '£xxx Saved so far' bit
  • TiVo_Lad
    TiVo_Lad Posts: 465 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    edited 19 January 2023 at 3:07PM
    dgpur said:
    Tandem now have a 'Top-up' button that currently adds 0.20% for 12 months, making the Instant Access account 2.75% AER
    I saw the email about this, but am mystified - I can’t see the button in the app at all.
    When you login it to the app, it's just below your balance as a green banner marked "Top Up". You might need to be running the latest version of the App to see this, but it was there when I logged in and I've not had the eMail yet.

  • Band7
    Band7 Posts: 2,285 Forumite
    1,000 Posts Name Dropper
    TiVo_Lad said:
    dgpur said:
    Tandem now have a 'Top-up' button that currently adds 0.20% for 12 months, making the Instant Access account 2.75% AER
    I saw the email about this, but am mystified - I can’t see the button in the app at all.
    When you login it to the app, it's just below your balance as a green banner marked "Top Up". You might need to be running the latest version of the App to see this, but it was there when I logged in and I've not had the eMail yet.

    I needed to install an update to see the green banner
  • dgpur
    dgpur Posts: 207 Forumite
    100 Posts Second Anniversary Name Dropper
    Thought my app was up to date, but it wasn’t. Got the to- up now.
  • TiVo_Lad
    TiVo_Lad Posts: 465 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    Band7 said:
    TiVo_Lad said:
    dgpur said:
    Tandem now have a 'Top-up' button that currently adds 0.20% for 12 months, making the Instant Access account 2.75% AER
    I saw the email about this, but am mystified - I can’t see the button in the app at all.
    When you login it to the app, it's just below your balance as a green banner marked "Top Up". You might need to be running the latest version of the App to see this, but it was there when I logged in and I've not had the eMail yet.

    I needed to install an update to see the green banner
    Presumably this is the "exciting new feature we will be sharing with you soon" when they released v3.0.10018681 on the App Store.

  • Tandem now have a 'Top-up' button that currently adds 0.20% for 12 months, making the Instant Access account 2.75% AER
    Beat me to it :)
  • mebu60
    mebu60 Posts: 1,585 Forumite
    1,000 Posts Second Anniversary Photogenic Name Dropper
    Tfl said:
    Strange. I closed my Sainsbury’s account yesterday. Non zero balance using Edge browser (essentially the same as chrome). This was from a PC, sometimes the user interface won’t always render correctly on smaller devices (phone /iPad) so worth trying on a PC/laptop if you have one,

    I’ve closed Sainsbury’s accounts a few times in the last 6 months without issue.
    Was on PC and using Edge too! Have never had the option to close. Used to always phone, was someone on here who suggested using secure messaging which I have done this time. I will ask generically when they are going to offer a 'transfer & close function'.  Thx.
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