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The People's Operator / TPO goes into administration

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  • SavingsEtc
    SavingsEtc Posts: 7 Forumite
    edited 27 March 2019 at 12:51PM
    I was out of the country with work until 17th of this month. I received an email while I was away and got sent a PAC code on the 25th Feb after chatting with TPO staff. I did not receive a SMARTY SIM from TPO and have since managed to acquire one from SMARTY themselves. I tried to port my number as quickly as possible but my PAC code has expired. Does anyone know of any way of contacting any remnants of TPO, a phone number or something?

    Their website currently redirects to their helpdesk but there's no ticket form, just a message.
    However there's an email address mentioned at the bottom:
    [EMAIL="tpo@duffandphelps.com"]tpo@duffandphelps.com[/EMAIL]
    You could also try this one, which was used in message replies from their helpdesk:
    [EMAIL="support@thepeoplesoperator.zendesk.com"]support@thepeoplesoperator.zendesk.com[/EMAIL]
    Hope that helps, good luck.
  • Thanks for the assistance. Those are the addresses I've been emailing daily but nothing as of yet. I'll update this thread if I hear anything. Thanks again.
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