Symbio Energy feedback

SamDude

I'm coming off a 2-year Ovo deal, and deciding between Symbio (which I didn't find on the CEC...) and Green (Oak).

The reviews are swaying me against Symbio, plus that their website doesn't work - I can't get a quote or see how to start the switch.

I'm also with Natwest, so if they do not recognise Symbio for the 2% household cashback, then the annual difference with Green reduces from £18 to around £4. (But would be nice if Natwest recognise Symbio to shave off 2% from my Symbio bill instead).

Sorry, not adding anything here but thinking out loud...

[Deleted User]

@Samdude
Website working okay for me. The get a quote link is on the main page but I've included the URL for the quote page for you.
https://symbioenergy.co.uk/getquote/

SamDude

gsmlnx wrote: »

@Samdude
Website working okay for me. The get a quote link is on the main page but I've included the URL for the quote page for you.
https://symbioenergy.co.uk/getquote/

Thanks - that wasn't working for the last 2 hours, but it is now

molerat

Looking at them as they are coming in cheaper than my daughter's (maybe) ending Eversmart deal. Anyone with Santander - are they paying cashback ?

gt94sss2

molerat wrote: »

Anyone with Santander - are they paying cashback ?

Post #253

PixelPound

gsmlnx wrote: »

@Samdude
Website working okay for me. The get a quote link is on the main page but I've included the URL for the quote page for you.
https://symbioenergy.co.uk/getquote/

Strange how they ask fo the meter number in the quote, most suppliers ask for existing supplier and address and get it as part of the switchover.

The price on summer v2 tariff looks slightly more expensive direct on their website

DawnCrush

fo

nic_c wrote: »

Strange how they ask fo the meter number in the quote, most suppliers ask for existing supplier and address and get it as part of the switchover.

The price on summer v2 tariff looks slightly more expensive direct on their website

Probably just a belt & braces approach to ensure they switch the correct meter, but I'm sure you can leave it blank and take your chances

Not sure what you mean by "slightly more expensive direct on their website". Prices for any specific tariff should be the same whether applying direct or via a third party site.

[Deleted User]

nic_c wrote: »

Strange how they ask fo the meter number in the quote, most suppliers ask for existing supplier and address and get it as part of the switchover.

Given the number of times we see people complaining on this forum about their meter number not matching their address, perhaps this is the best way.
Although it is unusual asking for it at the quote stage as it is normally only asked for when you click to switch.
At the end of the day, if you switch to them it makes no difference.

molerat

gt94sss2 wrote: »

Post #253

Not the answer to the question though They do not appear on the list.


Switching my daughter anyway, even without the 2% still the cheapest. Will look again when I come up for renewal next month.

MABLE

nic_c wrote: »

Strange how they ask fo the meter number in the quote, most suppliers ask for existing supplier and address and get it as part of the switchover.

The price on summer v2 tariff looks slightly more expensive direct on their website

Even stranger after every meter read they send the details through to a third party to validate the read. Me thinks they do not trust us!