Symbio Energy feedback

CRISPIANNE3

Mister_G said:

Yep, no reminder again.  I used 750 in February against their estimate of 864.  I don't mind lending them £15 for now in order to get cheap electricity.  It all seems to work out in the end.

Exactly how I feel. At 10.024p a unit and fixed until next March a very good deal. 

CRISPIANNE3

CRISPIANNE3 said:

My usage for Feb was 315 against their forecast of 528 units. 

Bill now online. For March they estimate 566 units. Again way over the top. I will use no more than about 350.

niktheguru

CRISPIANNE3 said:

Mister_G said:

Yep, no reminder again.  I used 750 in February against their estimate of 864.  I don't mind lending them £15 for now in order to get cheap electricity.  It all seems to work out in the end.

Exactly how I feel. At 10.024p a unit and fixed until next March a very good deal. 

How'd you manage that! When did you fix again?

Only the 186kwh over estimation for me in February, which is getting better. I wonder how march will go....

CRISPIANNE3

niktheguru said:

CRISPIANNE3 said:

Mister_G said:

Yep, no reminder again.  I used 750 in February against their estimate of 864.  I don't mind lending them £15 for now in order to get cheap electricity.  It all seems to work out in the end.

Exactly how I feel. At 10.024p a unit and fixed until next March a very good deal. 

How'd you manage that! When did you fix again?

Only the 186kwh over estimation for me in February, which is getting better. I wonder how march will go....

I was already on a fix and they allowed me to come off that one for a better deal. It is for 15 months and finishes end March 22. New fix was on the 8 December 2020.

niktheguru

well done on that, surely one of the cheapest fixes! I wasn't so foresighted!! currently considering my options as my fix ends in april, probably going to octopus.

CRISPIANNE3

niktheguru said:

well done on that, surely one of the cheapest fixes! I wasn't so foresighted!! currently considering my options as my fix ends in april, probably going to octopus.

I am always looking out for a better fix than the one I'm on with this company. I have in the last two years probably changed a few times with them before my any of my fix rates reach maturity. They are normally very accommodating. If only they could get back to given more realistic estimates. 

My Mum in law is with Octopus and I manag her account on line for her and find them very efficient. 

CRISPIANNE3

Just received my bill and to my amazement they have increased my estimated annual consumption from 4400 to 4950. This is just a work of fiction!

Hasbeen

This is on mine? My bill sent today was for £47.

11760.00 kWh  EAC  (Estimated Annual Consumption):

rp1974

Entertainment continues,having been a Symbio customer for 19 months now you'd like to think that they've been able to figure out the EAC properly,by now,surprisingly not.
Spotted mine was upped by around 11% to 2501,probably hiked everybody by that amount.
Interestingly they also think I'll use 288 units next month,having just used 162 this month,albeit only 28 days.

CRISPIANNE3

rp1974 said:

Entertainment continues,having been a Symbio customer for 19 months now you'd like to think that they've been able to figure out the EAC properly,by now,surprisingly not.
Spotted mine was upped by around 11% to 2501,probably hiked everybody by that amount.
Interestingly they also think I'll use 288 units next month,having just used 162 this month,albeit only 28 days.

Perhaps everyones is being increase then. My increase is 12%. The annoying is their monthly estimates are a good 50% more than they should be.