Oneselect ceased trading

brewerdave

nigelbb wrote: »

EDF have informed me that my switch occurs today & i have provided start readings. Now Together Energy can send me with a final bill.

Good luck with that - I switched 3 days ago. According to the website I should have my final OS bill by tomorrow -not holding my breath:rotfl:

masonic

brewerdave wrote: »

Good luck with that - I switched 3 days ago. According to the website I should have my final OS bill by tomorrow -not holding my breath:rotfl:

Well they are clearly in the process of emailing them out. Whether they will meet the deadline for all customers remains to be seen though.

merchcon55

They may be getting their act together - although I am no longer a customer, I was able to request a password link for my online account. This was sent immediately, and there is an account set up with my name and address.

One of the options available is to see your bill - at the moment nothing is there.

nigelbb

brewerdave wrote: »

Good luck with that - I switched 3 days ago. According to the website I should have my final OS bill by tomorrow -not holding my breath:rotfl:

I'm not bothered. OneSelect owe me £200 but I owe Together Energy
about £500. They can take as long as they like.

maddyboy

Has anyone had their final bills? Just spoke with together energy and was advised that they had emailed me at 11am today, the email has not yet come through. I've got to give it an hour and then call back for them to escalate the issue.

masonic

Yes, I received my final OneSelect bill, sent by Together Energy, by email yesterday.

brewerdave

Haven't had my final OS bill -tho' they have (finally)set up an account -3 days after I've switched away again!!

nigelbb

I haven't had my final OneSelect bill. I haven't had my final Together Energy bill either as I switched to EDF yesterday although according to https://www.findmysupplier.energy my supplier is still Eddington Energy Supply Limited i.e. Together Energy.

merchcon55

nigelbb wrote: »

I haven't had my final OneSelect bill. I haven't had my final Together Energy bill either as I switched to EDF yesterday although according to https://www.findmysupplier.energy my supplier is still Eddington Energy Supply Limited i.e. Together Energy.

I switched to SO ENERGY on 25 January - today when I checked the supplier website it now shows SO as my supplier. Perhaps give it 10-ish days to see the change of supplier.

nigelbb

merchcon55 wrote: »

I switched to SO ENERGY on 25 January - today when I checked the supplier website it now shows SO as my supplier. Perhaps give it 10-ish days to see the change of supplier.

My suspicion is that https://www.findmysupplier.energy doesn't get updated immediately as OneSelect were still listed as my supplier weeks after Together Energy took over.

Am I right in assuming that I really have switched now that I can enter readings on my EDF account? Since 13th February when I switched I have had a Together Energy online account where I can also enter meter readings.