MSE News: Small energy supplier One Select stops trading - what you need to know
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I have been switched by Ofgem from defunct One Select, to Together Energy on a tariff named ''Together OS Dec 18''. My new provider tells me by email that their tariff is only 3.5% higher than the One Select tariff I was on but that I will continue to be charged at the same monthly payment as with O.S. (possibly for 6 months). However, I did try a comparison through the ''Cheap Energy Club'' but the tariff options did not include ''Together OS Dec 18''. I therefore could not compare and thus, have no idea if there is a better/cheaper provider out there. Ringing ''Together Energy'' is a waste of time as the line either drops out when a phone option is taken or you are placed in an interminable queue,with annoying background music, and nobody answers. Anybody had the same problem and found a solution?0
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I also now have my final invoice from One Select. I gave an actual reading on 11 December, and their estimate for 13 December was pretty close to actual, so no complaints there.
I actually owe them £9.02 - I stopped the Direct Debit which would have come out on the 15th.
Still heard NOTHING from Together - I started a switch to SO Energy - we shall see if that goes through or not.0 -
@lagib
The Citizens Advice Bureau price comparison site does have the Together OS Dec 18 tariff so you can use them to compare suppliers.
https://energycompare.citizensadvice.org.uk/0 -
brewerdave wrote: »Well,as suspected Together haven't achieved their objective of setting accounts up by Tuesday 8th (or at least don't appear to have).
HOWEVER, a final reading has now appeared on my One Select account page which is considerably less than the actual start figure I gave Together. So it seems as if I'm going to pay for several hundred kwhs at a higher ( Together Energy) tariff!:mad:
What gets up my nose is that the same thing happened when Usio went bust so that I'm going to have to pay extra to First Utility. Funny how this inter Company verification process always seems to favour the Supplier of Last Resort!!
EDIT There is now a bill showing in my One Select account using this meter read and showing a credit balance forward.
How annoying. I wonder if they try to recoup the cost of reimbursing customers in credit by fiddling the units like that? I've got this little pleasure to come as I'm with Economy Energy.0 -
How annoying. I wonder if they try to recoup the cost of reimbursing customers in credit by fiddling the units like that? I've got this little pleasure to come as I'm with Economy Energy.0
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How annoying. I wonder if they try to recoup the cost of reimbursing customers in credit by fiddling the units like that? I've got this little pleasure to come as I'm with Economy Energy.
BTW, This would explain why they ask us not to switch. To keep you on a 'last resort' tariff for weeks, paying heaven knows how much.0 -
I just checked my oneselect account and they underestimated my reading too by about 250kWh. This will be about £10 in their favour.
To those who don't know the tariff Together put them on, you should have received an email with the subject "Your Together Energy Tariff" around the 18th of December. Mine said 15.02p/kWh and 25.09p/day standing charge.0 -
Just had a quote using the Citizens advice and it comes up with our power and saving £136 per year. Will chase it up tomorrow.0
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I'm in the same situation. The final read is an (under)estimate. Thankfully not by a few hundred kWh though. If the system works correctly the actual readings we provide will have been independently validated and a revised final bill will need to be issued.0
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How annoying. I wonder if they try to recoup the cost of reimbursing customers in credit by fiddling the units like that? I've got this little pleasure to come as I'm with Economy Energy.
No need. The cost of reimbursing customers in credit will be met by a levy on the remaining suppliers.brewerdave wrote: »Just musing -what happens if the OFGEM Supplier of last Resort goes bust trying to cope with the takeover ??
They find another SOLR to take on both.0
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