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Incorrect info on ticket

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Comments

  • Coupon-mad
    Coupon-mad Posts: 151,619 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    But complain to the ICO that Napier have unfairly refused a 'data rectification notice' about data processed by a phone app agent, where Napier (under KADOE DVLA rules) certainly remain the data controller.

    The app is merely a third party method they use to gather data, and they've then used that data against you! So clearly, IMHO, they MUST address a rectification notice.

    Now I don't know if the ICO will agree. But it only takes 10 minutes for you to register an online ICO complaint & upload the letters/emails and a screenshot of the phone info and parking sign (where Napier instruct YOU to use their app!) that make your point.

    And it would be great of the ICO agree with your concerns about this data handling.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
     Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • SergeiK
    SergeiK Posts: 108 Forumite
    Fourth Anniversary 100 Posts
    I'll get on it this weekend, although it's (just) over 3 months since their reply iso might not be interested
  • Coupon-mad
    Coupon-mad Posts: 151,619 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    You can report a data concern about a company to the ICO at any time, 3 months is nothing.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
     Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • SergeiK
    SergeiK Posts: 108 Forumite
    Fourth Anniversary 100 Posts
    Thanks, tbh their recent reply shows they still continue to process it anyway

    I'll keep you posted on the outcome
  • Coupon-mad
    Coupon-mad Posts: 151,619 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Reporting them to the ICO can stop them...and will certainly get them in trouble.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
     Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • Bugsy112
    Bugsy112 Posts: 11 Forumite
    Similar situation. Completely wrong time on the ticket. By the actual time on the ticket came around I was 30 miles away in a shop using my card. Was from an ncp. How should I proceed
  • Coupon-mad
    Coupon-mad Posts: 151,619 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Welcome!

    You need to see my signature below my posts here, and click to the NEWBIES thread.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
     Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • Bugsy112
    Bugsy112 Posts: 11 Forumite
    Thanks coupon mad. I have been reading your guide and thanks for taking the time to detail how to fight these. My car is leased in my name. Is this the same procedure as if it was owned?
  • waamo
    waamo Posts: 10,298 Forumite
    10,000 Posts Seventh Anniversary Name Dropper
    Bugsy112 wrote: »
    Thanks coupon mad. I have been reading your guide and thanks for taking the time to detail how to fight these. My car is leased in my name. Is this the same procedure as if it was owned?

    There is a paragraph in the first post that details the process for leased vehicles.
  • SergeiK
    SergeiK Posts: 108 Forumite
    Fourth Anniversary 100 Posts
    LBC now received. I've read the newbies thread and have a good idea what's next but any further help would be great,

    Is it best to email SAR as I thought it's better by post?

    Also still waiting for a response from ICO they have emailed me to say basically they are requesting some info from the PPC.
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