Incorrect info on ticket 21 November 2018 at 11:05AM edited 30 November -1 at 1:00AM in Parking Tickets, Fines & Parking 126 replies 5.4K views

Coupon-mad

But complain to the ICO that Napier have unfairly refused a 'data rectification notice' about data processed by a phone app agent, where Napier (under KADOE DVLA rules) certainly remain the data controller.

The app is merely a third party method they use to gather data, and they've then used that data against you! So clearly, IMHO, they MUST address a rectification notice.

Now I don't know if the ICO will agree. But it only takes 10 minutes for you to register an online ICO complaint & upload the letters/emails and a screenshot of the phone info and parking sign (where Napier instruct YOU to use their app!) that make your point.

And it would be great of the ICO agree with your concerns about this data handling.

SergeiK

I'll get on it this weekend, although it's (just) over 3 months since their reply iso might not be interested

Coupon-mad

You can report a data concern about a company to the ICO at any time, 3 months is nothing.

SergeiK

Thanks, tbh their recent reply shows they still continue to process it anyway

I'll keep you posted on the outcome

Coupon-mad

Reporting them to the ICO can stop them...and will certainly get them in trouble.

Bugsy112

Similar situation. Completely wrong time on the ticket. By the actual time on the ticket came around I was 30 miles away in a shop using my card. Was from an ncp. How should I proceed

Coupon-mad

Welcome!

You need to see my signature below my posts here, and click to the NEWBIES thread.

Bugsy112

Thanks coupon mad. I have been reading your guide and thanks for taking the time to detail how to fight these. My car is leased in my name. Is this the same procedure as if it was owned?

waamo

Bugsy112 wrote: »

Thanks coupon mad. I have been reading your guide and thanks for taking the time to detail how to fight these. My car is leased in my name. Is this the same procedure as if it was owned?

There is a paragraph in the first post that details the process for leased vehicles.

SergeiK

LBC now received. I've read the newbies thread and have a good idea what's next but any further help would be great,

Is it best to email SAR as I thought it's better by post?

Also still waiting for a response from ICO they have emailed me to say basically they are requesting some info from the PPC.